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Customer Service Representative

Location:
Bronx County, New York, United States
Salary:
12.50
Posted:
October 28, 2016

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Resume:

TIMOTHY SMITH

**** ****** *** #** *****, NY ***** acxahe@r.postjobfree.com 917-***-****

SUMMARY

Excellent communication and strong interpersonal skills, ability to work with a team and independently, dependable, energetic, flexible and motived

EXPERIENCE

CREW MEMBER, MCDONALDS

01/13-08/16

Greeted customers on arrival

Took orders and informed customers of new deals and upsizing option

Cleaned and stocked customer eating areas and equipment

Delivered order information to kitchen and ensured order was filled correctly

Delivered orders to tables

Transferred supplies and equipment between storage area and work areas

Traced and maintained inventory

CUSTOMER SERVICE REPRESENTATIVE/FOOD PREP/MAINTENANCE,

CHESEY PIERS

03/12-08/12

Attracted potential customers by answering product and service questions, suggested information about other products and services

Opened customer accounts by recording account information

Maintained customer records by updating account information

Resolved product or service problems by clarifying the customers complaint, determine the cause of the problem, selected and explained the best solution to solve the problem, expedited correction or adjustment, followed up to ensure resolution

Maintained financial accounts by processing customer adjustments

Cleaned and stocked customer eating area and equipment

Delivered order information to kitchen and ensured order was filled correctly

Prepared product or service reports by collecting and analyzing customer information

Contributed to team effort by accomplishing related results as needed

Ensured participant experience by enforcing facility program and building rules, regulations and procedures

Ensured facilities and equipment are left in a secure condition by closing and locking all gates, windows, doors and setting alarms

Assisted with equipment pick up at the end of the evening

Assisted in maintenance or cleaning of the playing and surrounding areas

Responded to participants and general public using courteous and effective communication to provide information and resolve conflicts as necessary

EDUCATION

Future Now @ Bronx Community College Bronx, NY

GED/T.A.S.C Diploma Received May 2015

Bronx Community College Bronx, NY

Major: Business Management

EXPECTED DATE OF GRADUATION SEPTEMBER 2017



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