TIMOTHY SMITH
**** ****** *** #** *****, NY ***** acxahe@r.postjobfree.com 917-***-****
SUMMARY
Excellent communication and strong interpersonal skills, ability to work with a team and independently, dependable, energetic, flexible and motived
EXPERIENCE
CREW MEMBER, MCDONALDS
01/13-08/16
Greeted customers on arrival
Took orders and informed customers of new deals and upsizing option
Cleaned and stocked customer eating areas and equipment
Delivered order information to kitchen and ensured order was filled correctly
Delivered orders to tables
Transferred supplies and equipment between storage area and work areas
Traced and maintained inventory
CUSTOMER SERVICE REPRESENTATIVE/FOOD PREP/MAINTENANCE,
CHESEY PIERS
03/12-08/12
Attracted potential customers by answering product and service questions, suggested information about other products and services
Opened customer accounts by recording account information
Maintained customer records by updating account information
Resolved product or service problems by clarifying the customers complaint, determine the cause of the problem, selected and explained the best solution to solve the problem, expedited correction or adjustment, followed up to ensure resolution
Maintained financial accounts by processing customer adjustments
Cleaned and stocked customer eating area and equipment
Delivered order information to kitchen and ensured order was filled correctly
Prepared product or service reports by collecting and analyzing customer information
Contributed to team effort by accomplishing related results as needed
Ensured participant experience by enforcing facility program and building rules, regulations and procedures
Ensured facilities and equipment are left in a secure condition by closing and locking all gates, windows, doors and setting alarms
Assisted with equipment pick up at the end of the evening
Assisted in maintenance or cleaning of the playing and surrounding areas
Responded to participants and general public using courteous and effective communication to provide information and resolve conflicts as necessary
EDUCATION
Future Now @ Bronx Community College Bronx, NY
GED/T.A.S.C Diploma Received May 2015
Bronx Community College Bronx, NY
Major: Business Management
EXPECTED DATE OF GRADUATION SEPTEMBER 2017