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Customer Service Manager

Conroe, Texas, United States
October 28, 2016

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Richard Martin

Server, Bartender, Manager - La Trattoria Tuscano

Conroe, TX - 979-***-****

Obtain a position as a team player in a people-oriented organization where I can maximize my customer service skills in a challenging environment while enhancing the company brand name. Core Strengths

• Able to perform in high stress situations

• Telephone skills

• Strong organizational skills

• Proficient in Microsoft Office Programs

• Customer service oriented

• Team player as well as ability to work independently

• Cashiering experience

• Detail Oriented

Authorized to work in the US for any employer


Server, Bartender, Manager

La Trattoria Tuscano - The Woodlands, TX - October 2012 to Present October 2012 - Present

• Full time hours, available any day of the week

• Wait on tables, answer phone calls, to-go orders and dine in orders, manage the front of house crew, take lead server role on big parties and caterings

• Server, Bartender, Manager

Server, Assistant Manager

Willie's Grill and Icehouse - Conroe, TX - January 2011 to August 2012 College Park Shopping Center, 16846 N Fwy Service Rd, Conroe TX 77384

• Full time hours, eventually assistant manager at Pasadena location

• Server, Bartender, Assistant Manager

• Answer phone calls for to-go orders, take food orders, make management decisions on labor cost, nightly inventory and product count, ran restaurant in a better-than-expected fashion Server, bartender, expo, cook

Café Adobe - Shenandoah, TX - October 2005 to November 2010 18310 Interstate 45, Shenandoah, TX 77381

• Full time hours, available any day of the week

• Server, bartender, expo, cook

• Waited on tables, made drinks, sat tables, cooked food, ran menial task operations for management Server, Bartender, and Trainer

2010 Westview Blvd - Conroe, TX - June 2004 to October 2005

• Trainer/Server/Bartender

• Answered phone calls, took food orders for either to-go or dine in, made various drinks as bartender EDUCATION

Sweeny High School

Lone Star College System


Microsoft Office (10+ years), Customer Service Skills (10+ years)

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