Sales Customer Service

Twanjai Blanks

Phone: 916-***-****

********@*****.***

Employment History

Data Entry Specialists

**/**/**** – Present

Organizing files and collecting data to be entered into the computer.

Analyzing the data for errors.

Reporting problems with the data.

Accurately entering information into various computer programs.

Keeping sensitive customer or company information confidential.

Research.

Office Manager

12//2015 - Present

Check in invoices/ worker orders into Fish Module 3.

Delegate jobs/ tasks to window technicians.

Manage the office.

Check in/ reconcile accounts daily.

Answer incoming sales and schedule sale's technician to each route.

Do daily receivables; calling and sending collection emails/letters.

Do correspondences with different maintenance companies.

Enter data into work orders.

Fish Window Cleaning

2741 Fruitridge Road #8b Sacramento, CA

Document Prep/Scanning Technician

01/2015 - 12/2015

Softsol Technologies Inc

4949 Broadway, Sacramento, CA

Accurately entered, stored, and retrieved information on computer-aided equipment.

Learned to develop or configure document management system features, access profiles, and document workflow procedures.

Implemented electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.

Accurately entered, positioned, and altered text size, using computers, to make up and arrange pages so that printed materials can be produced.

Demonstrated ability to work in a team environment.

Classified information according to guidelines, in a chronological, alphabetical, or numerical order.

Completed expected workload tasks within specified timeframe.

Accurately gathered materials to be filed from employees.

Performed general office duties such as typing, operating office machines, and sorting mail.

Placed materials into storage receptacles, such as file cabinets, boxes, bins, or drawers, according to classification and identification information.

Accurately assigned/recorded and/or stamp identification numbers or codes to index materials for filing.

Preserved records, documents, and objects, copying records to film, videotape, audiotape, disk, or computer formats as necessary.

Proficiently kept records of materials filed or removed, using logbooks or computers.

Proficiently tracked materials removed from files to ensure that borrowed files are returned.

Administrative duties

07/2013 - 04/2014

Assembly Line, Volt - Apple

Elk Grove, CA

PROFESSIONAL Assembly Line, Volt - Apple Jul 2013 - Apr 2014 • Administrative duties included data input, sending out emails regarding product conditions. • Line duties included taking apart phones and computer parts, working with IOS program, and auditing boxes.

Paralegal Intern

10/2013 - 01/2014

The Ward Firm

Sacramento, CA

Paralegal Intern; The Ward Firm, Sacramento, CA Oct 2013 - Jan. 2014 • Drafted legal correspondence, pleadings and other legal documentation • Prepared case files for trial and court filing and maintained documents and reports. • Conduct independent legal research & was responsible for legal assistant duties while reviewing and investigating facts of cases. • Scheduling and filing VOLUNTEER McKinnley Public Library - Organized facility, assisted patrons, provided tutoring as needed. Make A Wish Foundation - Fundraised and coordinated participant events. John Reiths Elementary - Assisted with classroom activities, tutored and aided in projects.

Seasonal Clerk

04/2013 - 05/2013

Barber and Cosmetology Licensing - Dept of Consumer Affairs

Sacramento, CA

Seasonal Clerk, Barber and Cosmetology Licensing - Dept of Consumer Affairs Apr - May 2013 • Administrative duties included mail sorting, filing license applications according to Department standards, organizing office, and data input.

Telemarketer

03/2011 - 04/2011

Maximum Security Alarm

Sacramento, CA

Telemarketer, Maximum Security Alarm Mar - Apr 2011 • Sales using outbound calls for security alarm systems to schedule appointments.

Sales Associate

02/2008 - 08/2009

Lady Foot Locker

Sacramento, CA

Sales Associate, Lady Foot Locker Feb 2008 - Aug 2009 • Provided customer service to ensure customer satisfaction and to assist with identifying sales references. • Administrative duties included end of business day procedures and dropping off deposits. INTERNSHIP

Education and Training

Completion Date

Issuing Institution

Location

Qualification

Course of Study

10/2014

Heald College

Rancho Cordova, CA

Associate's Degree

Paralegal

01/2009

Consumnes River College

Sacramento, CA

1 Year at College or a Technical or Vocational School

General Education

01/2007

Sacramento School District

Sacramento, CA

Vocational School Certificate

Retail Sales And Merchandising

Occupational Licenses & Certificates

Certification Title

Issuing Organization

Completion Date

Certificate in Retail Sales and Mercha

Sacramento School District

12/2007

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