Customer Service Manager

Keonta L. Moore

*** ******** ******

West Monroe, LA 71292

**************@*****.***

Cell: 318-***-****

Home: 318-***-****

Career Objective:

A full-time position as a manager trainee with the opportunity to use my education and communication skills for high-quality customer service

Skills:

-Proficient in Microsoft Office Suite

-Set up and keep time schedules

-Listen carefully and attentively

-Reliable

-Flexible

-Organized

-Diligent

-Friendly and empathetic

Education:

Master of Business Administration

Ashford University, Clinton, Iowa

December 8, 2014

3.42 GPA

Bachelor of Science in Management

Grambling State University, Grambling, LA

May 20, 2007

3.0 GPA

Professional Experience:

November 2006- October 2016

Wal-Mart, Monroe, LA

Customer Service Manager

-Providing customer satisfaction

-Exemplify good leadership and teamwork

-Helps assist personal attention to the cashiers

May2004- November 2006

Captain D’s, Monroe, LA

Assistant Supervisor

-Providing customer satisfaction

-Responsible for operational opening and closing procedures

-Exemplify good leadership

July 2002- January 2003

Mary Goss Nursing Home, Monroe, LA

Laundry Operator

-Served as washer and folder

-Responsible for providing patient care

-Visited with patients

February 2001- November 2001

Captain D’s, Monroe, LA

Cashier

-Maintain floor presentation

-Met and exceeded customer expectation

-Greeted the Customers

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