Janelle M. Festa
**** ********** ***** *******, ** 77077-3801
H: 281-***-**** C: 281-***-****
acxa78@r.postjobfree.com
Objective: To obtain an administrative position in a setting that would involve my people management skills as well as my medical, educational, and sales knowledge
Education: M.A. University of Maryland (Human Development Education)
B. S. Chestnut Hill College (Psychology)
Professional Experience:
Educational
Recruiting, training volunteers
Planning programs, special events
Creating curriculum and activities
Promoting program to community
Management and Sales
Manage and train staff of 5-15 to achieve corporate sales requirements
Met or exceeded corporate yearly sales goals
Customer service issues
Staff training and development
Problem solving
Development of new sales merchandising
Development of creative promotional programs and sales
Medical/Healthcare
Front Desk/Scheduling Coordinator
Insurance verification
Physician’s Assistant, nursing duties
Development of patient education program & follow-up
Patient chart history and organization
Medical supply purchasing, organization
Patient education and instruction, including follow-up
New staff training
Surgery scheduling, patient histories, insurance information
Caregiving
Support for chronically ill, elderly family members
Meeting needs of daily living (medicines, meals, etc)
Providing information to physicians/hospital
Giving support during medical crisis situations
References furnished upon request