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Engineer Engineering

Toronto, Ontario, Canada
October 30, 2016

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Kazi Shakil Ahmed

***-*** ******** ***, ***********, ON M1L3E8 - 647-***-****


•B.Sc. in Electrical & Electronic Engineering

•5 years of experience as Senior System Engineer in a Network Operation Center

•Familiar with various monitoring softwares of vendors Siemens, Ericsson and Huawei.

•Red Hat Certified Engineer (RHCE)

•Cisco Certified Network Associate (CCNA) Routing & Switching – EIGRP, OSPF, L2 Switching

•Microsoft® Certified Solutions Associate (MCSA): Windows Server 2012

•High communication skill and a pro-active team player

•Customer centric to add value in supply chain and ensure business sustainability & profitability

•Canadian Language Benchmark-8 in English earned from YMCA Toronto

•Proficient with MS Office suites such as Excel, Word, Access and PowerPoint.

•PEO Engineer in Training (EIT) -100227899


IT Support Intern

Linux Pathshala - Dhaka - Mart 2016 to Jun 2016

Installed and configured Red Hat Enterprise Linux OpenStack Platform, manage users, projects, flavors, roles, Set quotas

In depth knowledge on Apache, SSL, DNS, DHCP, FTP, SAMBA/CIFS, NFS, iSCSI, glusterFS and also configuration.

Managed images, configured images instantiation, added additional compute nodes, Managed Swift

storage, managed networking, Managed Cinder storage

Networks/ Protocols: LAN/WAN, TCP/IP, OSI layers, IP routing (EIGRP, OSPF), Cisco IOS

Configured Windows Server 2012 R2 with various roles and features such as Active Directory Domain Services (ADDS)

Bash scripting experience on basic level

Lead Engineer, Network Planning & Optimization

Grameenphone Ltd - Dhaka - Oct 2014 to Jul 2015

Performance Analysis done by data mining from various softwares and manipulating data on MS Excel using formulae and pivot table to converge to a strategic information.

Prepared monthly reports with MS PowerPoint using charts, flow charts and graphs.

Acted as a SPOC for RF team for the 2G Data Enhancement Project and planned 2400 EDGE PCM Integration based on data volume and simultaneous user priority.

Acted as a project member for the first time trial of camouflage antenna in Grameenphone (GP) Network

Deployed 10 Six Sectors antennas in GP Network successfully

Acted as RF SPOC for mega event like Eid Ul Fitr

Tuned performance of poor performing cells to improve MPD & throughput

Dimensioned specific cluster capacity and post tuning

Senior System Engineer, Network Planning & Optimization

Grameenphone Ltd - Dhaka - Jun 2012 to Sep 2014

New Site Surveyed as a RF Planner and prepared word documentation for future reference.

Responsible for radio capacity dimensioning and quality enhancement of a specific cluster.

Completed more than 50 In-Building Solution (IBS) for high value clients like Palmal Group, Fakir Group,etc.

Designed more than 30 IBS through IBwave 6.2.1

Acted as a project member for the mega event network capacity dimensioning team to support Ijtema 2014

to cater around 3 million pilgrims.

Senior System Engineer, Network Operation Center (NOC)

Grameenphone Ltd - Dhaka - Dec 2010 to May 2012

Provided 2nd level support for BTS commissioning engineers.

Acted as a SPOC (Single Point of Contact) for A-bis over IP Project

Completed 1000 EDGE PCM Integration Project to enhance data throughput

9200 BTS with Ericsson equipment swapped by Huawei equipment for 3G readiness

Acted as a configuration engineer for mega event capacity dimensioning

Completed more than 400 Stability Check for newly onaired BTS

Performed software upgradation in the Base Station Controllers for base transceiver stations.

System Engineer, Network Operation Center (NOC)

Grameenphone Ltd - Dhaka - Jul 2007 to Nov 2010

Provided service desk support for day to day network incident resolution and service request for BTS

configuration, software update, etc.

Ensured monitoring, fault handling and troubleshooting to analyze and resolve new issues in softwares such as Siemens NCM, Ericsson Citrix, Huawei M2000 & U2000,etc.

Ensured 24x7 (on call) incident resolution, follow up, escalation and service request support and their

management through Incident/Service management system

Carried out planned CR (Change Requests) at non business hours.


Bachelor's degree in Electrical and Electronics Engineering

Rajshahi University of Engineering & Technology - Rajshahi

2003 to 2007


Red Hat Certified Engineer

May 2016 to May 2019

Red Hat Certified Virtualization Administrator

May 2016 to May 2019

Red Hat Certified System Administrator in Red Hat OpenStack

May 2016 to May 2019

Red Hat Certificate of Expertise in Hybrid Cloud Storage

May 2016 to May 2019

License Number - 160-065-462

Microsoft® Certified Solutions Associate: Windows Server 2012

March 2016 to Present

1. In depth knowledge on Active Directory & Group Policy Management

2. Primary and secondary domain controller

License Number – MS0611456103

Cisco Certified Network Associate (CCNA) Routing & Switching

May 2016 to May 2019

License Number – CSCO12925332

REFERENCE -- Available upon request

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