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Customer Service Assistant

Location:
Chicago, IL
Posted:
October 30, 2016

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Resume:

MARCIA RENE LEON

**** *.****** *** acxa5u@r.postjobfree.com

CHICAGO,ILL 60649 872-***-**** ) 872-***-****)

OBJECTIVE: TO OBTAIN A POSITION IN MEDICAL CLAIMS&BILLING OR MEDICAL ADMINISTRATIVE ASSISTANT WHERE I CAN ENHANCE AND PROVE MY HARD WORKING ABILITY AND POSITION ATTITUDE.

SUMMARY: OF QUALIFICATIONS:DEPENDABLE INDIVIDUAL WITH KNOWLEDGE OF PATIENTS MEDICAL RECORDS,MAIL AND TELECOMMUNICATION,PROFESSIONAL REPORTS AND TRAVEL ARRANGEMENT,DRUG AND PRESCRIPTION RECORDS,HEALTH INSURANCE SYSTEM,AND BANKING.

S.D.I. SECURITY :WORK EXPERIENCE: 02/2001 TO 11/20015:DUTIES,MAKING SURE THAT ALL CLIENTS AND VISTORS SIGN IN AND OUT:SHOW ALL (I D,S)DIRECTING THEM TO THERE DESTINATIONS,GIVING THEM THE CUSTOMER SEVICE THEY WANT,DAILY REPORTS,MAKING YOUR ROUND,AND ANY OTHER DUTIES THAT IS TOLD BY YOUR SUPPERVIOR.

WORK EXPERIENCE: SOUTHWEST CHICAGOPADS,04/2013 (STILL THERE)

RECEPTIONIST:RESPONSIBLE FOR ALL OFFICE INCOMING CALLS,FILLING,OFFICE MACHINE MAINTENANCE AND SUPPLIES,PROVIDED BACK UP TO CLERICAL STAFF AND CROSS TRAING ON OTHER SECRETARIAL FUNCTIONS.

PALMER HOUSE:WORK EXPERIENCE:01/2003 TO 12/2010 HOUSEKEEPING,DUTIES: CLEAN BATHROOMS,

CLEAN & SANTITIZE KITCHENS,DUST AND POLISH FURNITURE,VACUUM, MAKE BEDS, MAKING SURE THAT ROOMS ARE NEAT AND CLEAN: AND ANY OTHER DUTIES THAT IS DIRECTED BY SUPERVIOR,T O DO.

HELP AT HOME: WORK EXPERIENCE: 04/2012 ( STALL THERE) DUTIES: ASSISTANT CLIENT WITH DRESSING,BATH IF NEEDED,MAKE BED,MOP FLOORS WHEN NEEDED,MAKE SURE THAT CLIENT IS CLEAN AND NEAT,MEAL PREPARATION,LAUNDRY,SHOPPING/ERRANDS/AND OTHER DUTIES IF ASK TO DO BY SUPPERVIOR.

SECURTAS: CUSTOMER ASSISTANT :11/25/2007 04/29/2013/DUTIES CONSULT WITH CUSTOMER ABOUT SERVICE NEEDS OR THEIR WANTS,PROVIDE CUSTOMER SERVICE TO FACULTY AND STAFF DIRECTING CUSTOMER TO THEIR DESTINATIONS.

CHICAGO AREA PROJECK :02/20/2003 11/20/2007 DUTIES:GREET ALL VISTORS,CLIENTS/ANSWERING ALL INCOMING CALLS ON A MULTI LINE TELPHONE SYSTEM,SETTING APPOINTMENT,FILING,PAYROLL,BOOKKEPTING,FAX,DIRECTING VISTORS TO THEIR DESTINATIONS,AND OTHER DUTIES AS ASSIGNED.

KENWOOD HEALTH CARE :02/27/1996 02/09/2007 DUTIES:TRANSCIBE DICTATION,PREPARE CORRESPONDENCE ASSIT PHYSICIANS WITH SPEECHES,ASSIT PHYSICCITIONS WITH REPORTS WITH ACTICLES,ORDER SUPPILES,KNOW INSURANCE RULES AND AWEAR OF BILLING,AJUST APPOINTMENT SCHEDULE,FILING,AND OTHER DUTIES THAT IS ASSIGNED.

EDUCATION: HIGH SCHOOL DIPLOMA---BENJAMIN FRANKLIN HIGHSCHOOL

STANTFORD INSTITUTE:CERTIFICATE IN MEDICAL OFFICE ADMINISTRATION ASSISTANT

U.S.CAREER INSTITUTE: MEDICAL BILLNG&CLAIMS SPECIALIST

CERTIFIED IN AS A SECURTY OFFICER TARGET D.A.

CERTIFIED NURSE ASSISTANT: M. C. I. CHICAGO,IL



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