LINDA WESTERFIELD
*** *** ** *.* ***, Pine Bush, NY 12566 H: 845-***-**** C: 845-***-**** acxa0y@r.postjobfree.com
Summary
Energetic Administrative Assistant 20 years experience in high-level executive support roles. Organized and
professional. Specializing in administrative support to busy offices. Committed to delivering high quality results with little
supervision. Dedicated and focused, excels at prioritizing, completing multiple tasks simultaneously and following
through to achieve project goals. Seeking a role of increased responsibility and authority. In addition to years of
experience as motivated IT Project Manager skilled in requirements gathering and costs estimation. Willing to go the
extra mile to deliver a quality product on time and within budget.
Highlights
Microsoft Office proficiency Time management
Excel spreadsheets Professional and mature
Meticulous attention to detail Strong problem solver
Results-oriented Resourceful
Self-directed Dedicated team player
Accomplishments
Coordinated all department functions for team of Promoted to Manager after seven months Received a merit raise for
strong attention to detail, exemplary customer service and team-player attitude for busy I.T. Call Center.
Experience
Administrative Assistant 11/2004 to 08/2011
AAA Newburgh, NY
Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for
information.
Assistant Manager 03/1998 to 03/2003
Ottaway Newspaper Campbell Hall, NY
Managed daily office operations and maintenance of equipment. Troubleshot and resolved internet connectivity and
general software and hardware issues. Identified product problems and strengths and collected data on the customer
experience. Managed the 10 person local IT team, allocating resources to ongoing projects and enforcing deadlines.
I.T. Manager 08/1978 to 09/1999
Spence Engineering Walden, NY
Maintained in-depth knowledge of distribution platform guidelines and capabilities to guide internal development.
Reported to President of the Company.Troubleshot and resolved internet connectivity and general software and hardware
issues. Troubleshot and resolved internet connectivity and general software and hardware issues. Managed the I.T.
dept
allocating resources to ongoing projects and enforcing deadlines.
Professional Courses and Certifications
High School Diploma
Pine Bush
Associate of Science: INFORMATION TECH
Suny Orange
Notary
1968
Pine Bush, NY, U.S
Middletown, NY, 10940