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Software QA Lead

Portland, Oregon, United States
January 14, 2017

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**** ** ******** **** ******** OR 97229



Senior technology management professional with extensive industry experience in agile and waterfall methodology, looking for an opportunity to lead a team of talented QA engineers to deliver high quality impactful results

IT professional with vast knowledge of technical leadership and delivery of enterprise-wide technology solutions

Proven knowledge of Agile and LEAN working environment and other similar iterative delivery frameworks

Certified SCRUM master

Quality Engineering- Proficiency in, Test Strategy & planning, architecture. Automation engineering, functional, System Integration, regression, End to End, UAT. Proficient in nonfunctional testing including Performance, Security, and Compatibility Testing.

IT and Business Management: Project Management, Planning & Prioritization, Risk Management, Critical thinking, Cost Management, Consulting and Partnering, Client Management, Business Networking

Expertise in Client, Vendor management skills and work coordination with globally dispersed offshore teams. TOOLS & SKILL

Certified SCRUM Master

Tools: HP Quality Center (ALM), QTP/UFT, Selenium, MS TFS & MTM, Mobile Testing (Perfecto), SOAP UI, XML, HTML, Rational Integration Tester [RIT/Greenhat], MS Project, MS office, RPM (Rational Portfolio manager), Rally, Jira Agile for Project Management, Microsoft’s SSIS, Biztalk, Biz360, BAM dashboard; Esri’s Arc GIS/ArcFM.

Programming languages: Java, Perl, C++, Java Script.

RDBMS; Oracle, Sybase, MS Sql.

Platforms: Solaris, Linux, Windows, Mac, Mobile (iOS, Android)

Industry sector experience: Healthcare, Telecom, GIS, Retailing, Energy, Utilities.

SOA (Service Oriented Architecture),

Training and familiarity with Cloud, Analytic, Mobile, Social and Security computing solutions (CAMSS)

Programing knowledge in SQL [Oracle, Sybase], Java technologies, XML, HTML, Unix, Windows Platform

Familiarity with Cloud Computing, Enterprise services, EAI (Enterprise Application Integration), Big data, BYOD, NOSQL Database. Six Sigma/Lean Process (DMAIC & DMADV)

Passion for community work and volunteering.


KAISER PERMANENTE IT August 2015 – current

QA Manager

Managing Advanced Testing services [ATS] Team, responsible for automated testing, test data creation, developing automation suit, Performance testing, Defect management for Claims systems applications and other Portfolio projects.

Leading a team of 10 automation engineers automating Epic’s Claims application and automated 5200 Component Integration Test cases and 1100 System Integration Test cases.

Leading Performance testing team of 3 Project managers and 4 Performance engineering members. Delivered Performance testing for Claims and Data warehouse for 2016 and 2019 volume testing, Members ship application infrastructure upgrade. Coordinating with IBM Performance engineering team for deliverables.

Leading team of 10 Datawarehouse test engineers focusing on Claims Data warehouse and supporting monthly and quarterly releases.

Led team of 6 members of Test Data management team and supporting Test data for claims Testing.

Major Accomplishments:

Post prod Regression automation increased to 75%.

Increased Claims application implementation regression testing Automation from 20% to 58 % within span of 7 months. This helped to reduce cycle time from one region to another region implementation.

Working on Centralized Automation Process across test teams for Best practices, Automation frame work standardization, coding standard implementation, Feasibility analysis for increased automation percentage.

Established defect management strategy for Claims Mega program, best practices and standards of Defect management across Test teams.


5094 NW Skycrest Pkwy Portland OR 97229


IBM USA - GLOBAL BUSINESS SERVICES April 2007 – August 2015 Test Manager / QA Lead

Provided strategic QA engineering Service Delivery Leadership for wide variety of customer projects in IBM Global Business Services division

Responsibilities include:

Streamlined testing and development activities to improve end to end development release cycles for mobile (iPad, iOS) application for Express Scripts Inc., for Home Nursing application using Agile (SCRUM) Process on Blue Mix platform.

Lead System and integration testing for Metlife’s Voluntary & Worksite Benefits Group, SOA based web services testing. Increased automation for Web services testing from 32 to 68% using Rational Integration Tester [Greenhat] resulting overall cost saving of $65K.

Led the efforts for establishing Test Center of Excellent (TCOE) for Shell and Walmart IT department through IBM Global business Service. Within TCOE governance, managed client projects with establishing standards and IBM QA processes.

Led entire Quality Assurance for Esri’s ArcGIS implementation for Sempra utilities including San Diego Gas & Electric and SoCal Gas & electric Companies for desktop, online and mobile platforms. Increased test automation to 45% for Build verification testing using Selenium and reduced the test schedules by 30%. Successful project coordination with third party development vendor, Sempra IT test teams.

Led test efforts for Virgin mobile USA, Telecom Company. Delivered multi-platform (Web, WAP, Mobile hardware, Telcordia [ISCP] rating platform (bill/time computing), Seibel, IVRU, Data warehouse) for multi release development cycles with 65+ Onsite and offshore resources through IBM Global Business services. Increased Regression Automation coverage from 25% to 65% within 6-8 months of testing period that reduced the Testing staff by 38% within 14 months of delivery period.

Tested Microsoft SSIS and Biztalk interface upgradation from 2007 to 2010 version for more than 1500 interfaces for Shell IT.

Performed Test lead role and delivered projects for various clients including PG&E, Standard Insurance, Hill-ROM, DirecTV and others.

SUN MICROSYSTEMS INC, USA August 1994 - April 2007 Engineering Manager / QA Lead / Tech lead / Software Engineer Major accomplishments:

● Provided senior engineering management and project leadership to geographically distributed teams (leading teams in India, China and USA).

● Program management for offshore engineering team establishment with 55+ Headcount for Sun Storage division,

● Project Managed Outsourcing efforts for SAN and NAS storage software sustaining QA.

● Test lead for 4 projects and coordinated testing activities with offshore Test lab and delivered testing for 4 projects.

● Designed and developed various Sun IT applications in Oracle, Sybase, Data warehouse, C++, Java technologies and lead the technical team of RDBMS development.

● Initiated and designed Test Automation efforts using Empirix, Silk Tools, Xrunner. EDUCATION

B.S. Computer Science & Engineering, Mysore University CERTIFICATIONS

Scrum Master Accredited Certification from International Scrum Institute

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