Management Service

SONAL MEHTA

*** ******* ******, ****** ****, NJ *7307 Cell 551-***-**** *****.******@*****.***

OBJECTIVE

To obtain a full-time position as an IT Infrastructure Systems Engineer/Administrator. EDUCATION

Stevens Institute of Technology, Hoboken, NJ December 2016 Master of Science in Computer Science -GPA: 3.80/4.00 Course Work: Computer Organization, Operating System, System Administrator (on Amazon EC2 perform administrative tasks on Linux, Fedora, FreeBSD), TCP/IP, Cloud Computing and Fundamentals of Cybersecurity (basics of Git, Jenkins, Puppet)

GuruNanak Engineering College, Hyderabad, AP (India) May2010 Bachelor of Technology in Electronics and Communication -GPA: 3.50/4.00 SKILLS

Servers OS: Windows 2000, 2003 2008 and 2012 Server, Linux Client: Windows 98, 2000, XP, Vista, Windows 7, 8 and 10 Hardware: HP, IBM and Dell Servers

Software Products: VMware vSphere 5.0, AD, Symantec End Point Protection, SCCM, Symantec Backup Tools Used: PC anywhere, Remote Desktop, Virtual Server, Putty, CyberArk Vault and ILO/DRAC/RSA Programming Languages: Python

Certification: Microsoft Certified IT professional and ITIL Certified. PROJECTS

Stevens Institute of Technology, Hoboken, NJ

Network Traffic Analysis: May 2016

This project examines (using R) our network usage and will help decide any future investment one want to consider in terms of bandwidth. The parts this project might affect will be service guarantees and advance budget planning. Cloud Backup Tool (on Amazon cloud):

A shell script that offers two methods to backup data recursively from an external path and dump them to a cloud volume.

PROFESSIONAL EXPERIENCE

Stevens Institute of Technology, Hoboken, NJ September 2015-present Graduate Student Assistant

Verifying and filling incoming interlibrary loan requests for library patrons, and processed requests for materials from other institutions.

Entering patron, book and document data into ILL database as well as checking status and notifying patrons of overdue books.

Maintaining statistics for the department and Process library materials using WMS library automated system

Dealt with other libraries/students/Professors in USA regarding books through e-mail and phone.

Generate monthly Cost Report

Helped team fix desktop, user accounts and outlook related issues. IBM India Pvt. Ltd, Hyderabad, Andhra Pradesh July 2010 – July 2015 Windows Systems Administrator

Served fortune 500 companies including Coca-Cola Enterprise, KPMG and D+H.

Lead Cyberark Project by closely working with the client and fixing all the user account that were not communicating with the Cyberark vault.

Maintenance, monitoring, installation and troubleshoot of Windows server 2003 and 2008.

Server builds virtual, physical, and troubleshooting OS.

Installation of a VM from a template (2003 and 2008).

Configuring RAID and installing PSP

Adding virtual Disk, CPU and Memory as per the client’s requirements.

NIC configuration (adding VIP’s).

Network segment movement of servers (DMZ).

Installation of IIS, .Net Framework and various features depending on client’s requirement.

Configuring archiving and purging of IIS generated log files.

Installing and troubleshooting of Symantec Antivirus client.

Installing and troubleshooting of SCCM client.

Installing and troubleshooting of NetBackup client

Vulnerability scans of servers using Quayls and fixing issues by creating and implementing change request to address these vulnerabilities.

Knowledge on P2V and V2P migration.

Have through knowledge in managing AD users, groups, and OU's using powershell.

Management of DHCP, DNS, Print, File.

Printer Management and troubleshooting print queues.

Folder permissions Management.

Worked with ticketing tools like Maximo and Remedy.

Part of major release activity supporting various teams with code deployment and application testing.

Technical documentation for 2003 and 2008 Virtual and Physical server build process.

Mentoring team members for server builds.

Patch Management with IBM Fusion, SCCM, WSUS and manual.

Coordination with vendor / service provider for problem resolution. Linux and UNIX environment task performed.

Install, remove and update packages.

Create, delete and modify users and groups.

Manage file system permissions for users and groups.

Manage network interfaces, printers and printer queues.

Proven skills in Managing Service level agreement (SLA).

ITIL practices for incident, problem and change management. ACHIEVEMENTS

Appreciated by the client for successfully completing a major release activity.

Appreciated by the sending GEO for delivering best quality of work.

Winner of the singles tennis tournament at GuruNanak Engineering College.

Runner up of the doubles tennis tournament at GuruNanak Engineering College. LinkedIn: https://www.linkedin.com/in/sonal-mehta-25779678 Available from January 2017

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