Technical Support Sales

Ian F. S. Jensen

**** 'B' Ash Cove, Austin, Texas 78753

512-***-****

*********@*****.***

Solutions-driven professional with 10+ years’ experience providing rapid and client-focused technical support. Demonstrated capacity to identify root causes and direct users to lasting resolutions. Adept at articulating complex technical concepts to users of varying technical understanding. Well versed in a variety of common operating systems, applications, and hardware with a proven ability to master new tools and technologies quickly.

Employment History

Altex Electronics, Ltd.

2005 - present

Merchandising, Technician, IT Support, Inventory, Cables, sales

Austin, Texas

Fry's

2004 - 2005

Merchandising, sales

Austin, Texas

Sears

2003 - 2004

Shipping & Receiving Dept.

Austin, Texas

Evans & Associates

2003 - 2004

Machining, Electrical

Round Rock, Texas

Education & Training

Ringe Kost-Og Realskole - Denmark

AMU-kurser - Denmark

Additional

Fluent in German and Danish

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