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Operations Manager

St. Louis, Missouri, United States
January 13, 2017

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Robert Adams

**** ******** ***** **** 314-***-****

St. Louis, MO 63126 Mobile 314-***-****


A ‘hands-on’ management/operations position that provides challenge and capitalizes on valued years of knowledge and expertise in the logistics world


Ability to Manage Multiple Tasks

Planned and implemented distribution routes in central Illinois for Fortune 500 companies…meeting level of service goals while continuing to oversee all facets of Missouri routed operations. Set up warehouses in both Illinois and St Louis…handling all inventory operations while administrating drivers and DOT regulations.

Increased Growth and Profitability

Managed division with sales growth from $200,000 annually to over $7,000,000 over a 10 year period. Realized 15% bottom line savings with cost cutting, route optimizing plans, and improved efficiency.

Problem Solving and Leadership

Directed all operations of business…leading over 80 contractors/drivers and team of assistants to reach margin goals while solving logistical issues and maintaining customer service levels.

Employment History

Operations Manager Sep 2009 – present

24/7 Express Logistics Kansas City, MO


Coordinate freight between STL and KC. Routing and load planning fleet of trucks through the Midwest…delivering POOL freight to retail customers such as Bed Bath & Beyond, Barnes & Noble, Burlington Coat Factory, Sephora, Spencer’s, Party America, and Guitar Center. Administrate P&L on fleet…reviewing to constantly be upgrading profitability on trucks. Communicating with corporate clients on daily deliveries. Driver and warehouse administration, dispatching, and upkeep with DOT and all FMCSA regulations.

Operations Manager Sep 1990 – Nov 2008

Access Courier, Inc. St. Louis, MO


Oversaw and directed all operations from staffing, contractor compensation, customer service liaisons, and invoicing. Met profit goals; implemented incentive plans and metric benchmarks. Fulfilled deadlines and goals of special projects and start ups.

General Manager

Ryan’s Family Steakhouses Columbia, SC Jan 1986 – Jun 1990


Oversaw all restaurant operations including a team of four assistants and staff of 80 employees. Met all food sanitation requirements, presentation, payroll, food cost controls, and opened restaurants in two new markets.


Bachelor of Science. Management. National Louis University. 1993


Family, sports, music, outdoors.

Assistant Den Leader of Boy Scout Pack 580, and proud father of Eagle Scout.

LAA (Lindbergh School Athletic Association) basketball and baseball Coach for six years.

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