Customer Service Forklift Operator

Cedrick McGrew

Houston, TX ***** 346-***-**** *********@*****.***

Objective

Warehouse Distribution Specialist with a background in occupational health and safety. Seeking to advance my management skills with a respected organization. Skilled in operating heavy machinery to transport raw materials and finished good within the warehouse with the ability to perform preventive and reparative maintenance on industrial equipment to sustain warehouse operations. Strong leadership skills that enable the achievement of production goals and advance workplace safety initiatives. Ability to train employees on forklifts.

Experience

Courier

Babysteps Courier, Houston, TX

January 2013 –[End date]

Providing excellent customer service, delivering packages on time, Planning routes and sorted packages accordingly to dropping off points, Obeying all rules of the road and arriving at target destination in a timely manner, Ensuring all deliveries have been signed and delivered to the correct recipient, Using electronic device to record delivery packages and pickup packages. Loading packages on dolly when necessary. Inspect vehicle in order to ensure that vehicle is in proper working condition.

Technician

Buildingstars, Houston, TX

March 2011 – January 2013

Cleaned four to six commercial buildings a night including all restroom, cubicles, dining areas, offices, and warehouses. Worked unsupervised and maintained the integrity of all work areas. Ordered, stocked and maintained all necessary cleaning and paper supplies. Providing excellent customer service in the area of commercial cleaning based on executing all tasks for the company. Obeying all rules of the road and arriving at building at set time frames. Securing buildings after cleaning. Double checking all areas to ensure cleanness

Material Handler/Forklift Operator

McDaniel Metals, Houston, TX

November 2009 – February 2011

Received and processed inbound shipments and supply orders. Picked supplies and mail carrier orders. Fed the line to keep production flowing to prepare for shipment. Offloaded inbound merchandise, verified count and stock number, stacked on pallets, shrink wrapping, palletizing, labeled pallets, process documents, and relocate merchandise to proper location. Accomplishing all task with integrity and speed. Ability to lift up to 50 lbs. or more continuously. Ability to count accurately and perform basic math. Operated Material Handling Equipment.

Supervising Material Handler/Forklift Operator

Houston Food Bank, Houston, TX

April 2005 – December 2010

Performing management functions such as training sitting on interviews for new hires. Investigated and resolved employee’s issues and complaints regarding operational matters handled all queries in a professional manner. Monitored and managed operational activities. Documented and prepared reports. Maintain quality control/satisfaction records, constantly seeking new ways to improve customer service. Supervising forklift operators, knowledge of Ceres computer software. Data Entry. Making labels for pallets and products as well as slots. Maintaining in computer. Reviewed weekly inventory charts, and recorded facility needs, 2-way radio, RF Scanner. Ability to lift 50 lbs. or more continuously. Rotating product according to date for freshness. Active on keeping a clean and safe workplace. Performing additional duties as needed.

Education

Diploma

Lufkin High School, Lufkin, TX

May 1993

Interests

Time Management, Safety Management, Inventory Management, Thriving fast paced environment.

References

References are available on request.

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