CLEMSON LEVAR MAYFIELD
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COLUMBUS GEORGIA 31907
SUMMARY OF QUALFICATION
Technically minded with extensive knowledge of operating multipurpose, multi-tasking computer systems and makes the most efficient use of a computer and its peripheral equipment; Experienced with installation and configuration of software, administration of user accounts, and ability to manage disk usage in a fast paced and multi-faceted working environment; Outstanding communication skills with the ability to respond quickly to requests for assistance in a professional and courteous manner.
SKILLS
MVS
TSO
StorageTEK
Problem/Change Management
Systems Computer/Console Operations
CA-11
CA-7
JES/JES2/JES
MS Office
IBM iSeries AS/400
ISPF
Mobius
Mainframe Computing
Distributed Computing
IBM Mainframe z/OS
NOC
PROFESSIONAL EXPERIENCE
Aflac Inc., Columbus, Georgia February 2007 – December 2015
Computer Operator
Provided operational support for a wide variety of information systems; Operated computer and peripheral equipment to process data according to operating instructions; Monitored and analyzed system performances; Identified and resolved system problems; Planned and prioritized work flow; Managed mixed media and tape library; Maintained system manuals; Scheduled and processed jobs; Installed modules across multiple mainframe and distributed platforms, and managed report distribution; Documented problems which occurred, such as down time, and actions taken; Assisted computer users encountering problems.
Mail Support Specialist January 2001 – February 2007
Aflac Inc., Columbus, Georgia
Ensured prompt delivery of all incoming mail and internal correspondence, such as letters, freight, supplies, parcels, newsletters, and other confidential mail and hand-delivered documents; Obtained proof of delivery and maintains accurate records for Express, Certified, Registered, and other special delivery items; Provided customer services to executive management, expediting confidential deliveries on short notice and within limited time frames; Opened, sorted, and prepared incoming, outgoing and/or return mail, office correspondence, and/or other documents for distribution; Determined the proper disposition for items that do not have individual or department designations; Performed basic data entry, confirmed or retrieved information from automated databases to ensure the accurate dissemination of correspondence; Maintained or completed all required activity or control logs, forms, or transmittals; Operated basic office equipment, including PC, laser printer, fax machine, and calculator.
EDUCATION / TRAINING
Computer Science, Columbus State University, Columbus, Georgia
January 2007 – December 2007
Computer Engineering/ Computer Science (Dual Degree program)
August 1996 – December 1998
Virtual Tape Server (VTS)
Performance Monitoring Basics
Parallel Sysplex
System Managed Storage (SMS)
JCL Advanced
Unicenter CA-7 Job Management - Basic Overview
VSAM Utilities
Remote Duplicate Database Facility
Remote Operations Facility
DASD Subsystem Control Facility
Backup & Restore Utility
Unicenter CA-11 Restart and Tracking
ISPF/TSO Data Set Allocation & Maintenance
JCL Introduction
SDSF Concepts & Facilities
JES2 Concepts & Commands
ISPF Data Set List Utility
Introduction to ISPF/TSO
Root Cause Analysis- MS 300
Lead Specialist Development