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Management Customer Service

Germantown, Maryland, United States
January 12, 2017

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Ivana Mars


***** *** ***** ******

APT. 233

Germantown, MD 20874 - 609-***-****

Dedicated Senior Supply Technician professional specializing in logistics, supply, vendor relationships, forecasting, analytics, and inventory management. Organized and proactive with remarkable operations, project and facilities management, communication and strategic planning abilities. Seeking a Senior Supply Technician position with advancement potential in need of leader skilled at reducing cost and increasing department efficiency. Willing to relocate: Anywhere

Authorized to work in the US for any employer



Montgomery County Health and Human Services, Dennis Avenue Clinic – Silver Springs, MD - 2016 to Present Senior Supply Technician specialized in financial, inventory, logistical and operations management for the Montgomery County Department of Health and Human Services Dennis Avenue Health Clinic, located in Silver Springs, Maryland.

Monitored and maintained temperature controls for vaccines. Inventory vaccines for proper control and disposal. Identifying any logistic bottlenecks and following all company and federal laws and regulations. Space utilization expert for the warehousing reorganizing. Oversee courier and Bioenvironmental contractor relations. Expert in inventory management and set up of warehouse operations. Prepared quotes for purchase orders, inventory ordered items and deliver items to departments. IRMS (Inventory Resource Management System-SAP) for Montgomery County Public Health Emergency Preparedness trained. Created inventory management input from scratch. Managing and maintaining vaccine inventories through NexGen system. Maintained productive relationships with vendors. Provided financial, inventory reduction, and restructuring recommendations and developing productive relationships amongst staff.


United States Department of Veteran Affairs - Coatesville, PA - 2014 to 2015 Supply Technician specialized in financial, inventory, logistical and operations management for the United States Department of Veterans Affairs Behavioral Hospital located in Coatesville, Pennsylvania. Monitored and managed the budget of the Engineering department inventory ($272,000 per fiscal year), to include logistics procurement and processes, material management, identifying any logistic bottlenecks and following all company and federal laws and regulations. Identified standardization inventory items and conducted product evaluations. Changed inventory processes, if needed. Prepared purchase orders, solicited bid proposals, reviewed requisitions for goods and services and performed evaluations. daily reconciliations of open purchase orders. Responsible for procurement of both routine and non-routine medical and general supplies. Procurement duties included preparing request for procurement of supplies and equipment, analyzing quotations received from vendors and awarding to the lowest responsive offer. Duties also included placing purchase orders, maintaining the item master file database, maintaining the vendor file database, distributing the file purchase orders, processing amendments to purchase orders, responding to request for payments and closing completed purchase orders in a timely manner. Implemented procurement methods and Purchase Card decisions in accordance with the Federal Acquisition Regulation (FAR) and the Veterans Affairs Acquisition Regulations (VAAR) for enforcement and guidance. Analyzes logistic bottlenecks and redundancies for better operational improvements. Conducted market research for pricing and durability of products. Interviewed vendors and learned about products, services and maintained productive relationships with vendors. Led monthly meetings with supervisors and key account holders to analyze, spending and providing financial recommendations and developing productive relationships. SUPPLY TECHNICIAN

Walson Medical Support Element - Fort Dix, NJ - 2014 to 2014 Served as the Supply Technician for the Walson Medical Support Element in the Supply Services-4 (S-4) in Fort Dix, New Jersey. Responsible for providing direction and technical guidance to the unit in supply management involving organizational supplies and equipment authorization, acquisition, disposal and accountability. Conducted extensive research for required information and utilize stock control clerical procedures, guides and precedent material to reconstruct complex transactions. Made decisions and recognized problems relating to receipt, discrepancies and the acceptance or rejection of material received. duties as an appointed Facilities Manager and Joint Commission Life Safety Lead. Directed comprehensive logistical and reverse logistics functions for product life cycles, including acquisition, distribution, internal allocation, delivery, recycling, reuse and final disposal of resources. Planned, organized, directed, controlled and coordinated personnel training requirements needed for the mission. Identified, and analyzed areas of potential risk to assets, which many harm the success of the unit organization. Inspected grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance. Plan, schedule and coordinate general maintenance, major repairs, remodeling and/or construction projects for clinics, offices or barracks quarters. Meet with clients to negotiate management and service contracts, determine priorities and discuss the financial and operational status of properties. Involved in over 317 purchases

$321,451.32 to date without loss or misappropriation of budgeted funds of $1.8 million dollars. Structured work processes related to management of administration and work processes of facilities. SUPPLY TECHNICIAN

Warrior Transition Unit - Fort Dix, NJ - 2009 to 2014 Served as the Supply Technician for the Warrior Transition Unit, a medical hold for soldiers, located in Fort Dix, New Jersey. Responsible for providing direction and technical guidance in reference to supply and material management involving organizational supplies and equipment authorization, acquisition, disposal and asset accountability. Appointed by the Walson Medical Support Element Commander as the Facilities Manager of 13 buildings; to include one veterinary and dental clinic, one Medical Troop Clinic, three barracks quarters for soldiers, one medical warehouse, and six different offices and departmental areas, totaling over $25.5 million. Structured work processes related to management of administration and work processes of facilities. In addition, was appointed Walson Medical Support Element's Joint Commissions Life Safety Lead. Created, implemented, trained and managed the first Building Coordinator Program, supervising 26 personnel. Planned, organized and executed logistics support activities, such as maintenance planning, space utilization, property management, repair analysis and test equipment recommendations. Assisted with 19 different Walson Medical Support Element hand receipt holders and one Warrior Transition Unit hand receipt with equipment totaling to $2,344,157.61. Acted as a liaison of Walson Medical Support Element's Property book, located in West Point, New York. Assistant to the Walson Medical Support Element Deputy Commander of Administration in developing agenda's preparing briefing materials and presenting them during facility board, infrastructure working group facility utilization and planning team meetings coordinated by Fort Dix. Developed budgets and approved expenses, which were under budget by 40%. SUPPLY TECHNICIAN

United States Property Fiscal Office for Kentucky - Frankfort, KY - 2002 to 2009 Served as the Supply Technician for United States Property and Fiscal Office for Kentucky for the Kentucky National Guard, located in Frankfort, Kentucky. Versed in material management and control, logistics management, quality control, excess management and inventory management. Clothing Funding Manager for the Kentucky National Guard, with a budget totaling $2.5 million. Analyzed supply transactions provide customer service for urgent critical shortages in all states and other items requiring special handling using Objective Supply Capability Adaptive Redesign (OSCAR), Integrated Material Automation Program (IMAP), and Transportation Operational Personal Property Standard System (TOPS). Managed and maintained reference manager files, build Department of Defense accounting address codes (DODAAC) and order general belts and other heraldry items in Standard Army Retail Supply System Level 2 AC/B (SARSS 2 AC/B). Processed, maintained and tracked sensitive excess equipment through Unique Item Tracking (UIT). EDUCATION:

Business Management

Penn Foster College – Scottsdale, AZ


Career Coach

International Association of Professional Career College - Princeton, NJ 2015

Battalion Career Counselor

National Guard Professional Education Center - Robinson, AR 2005

Logistics, Warehousing and Inventory Management

Quartermaster School - Fort Lee, VA

2003 to 2004


Inventory Management, Unit Supply Operations

Quartermaster School - Fort Lee, VA

1996 to 1996


Jessamine Count High School - Nicholasville, KY



Budget Management (10+ years), Vendor Management (10+ years), Training & Development (10+ years), Data Entry, Database Management (10+ years), Coaching (9 years), Mentoring (10+ years), Interpersonal Skills (9 years), Team Player (10+ years), Decision Making (10+ years), Proactive (10+ years), Microsoft Office (10+ years), Process Improvement (10+ years), Process Development (10+ years), Facilities Management (7 years), Asset Management (10+ years), Six Sigma knowledge (3 years), Warehouse Management (10+ years), Expert in Handheld Scanner Systems and Equipment (10+ years), Logistics Management (10+ years), Project Management (5 years), Strategic Planning (10+ years), Organizational Skills (10+ years), Management Experience (10+ years), Customer Service (10+ years), Detail-Oriented

(10+ years) APICS Membership (3 years)


Service Country: United States

Branch: Army

Rank: Staff Sergeant

February 1996 to October 2009

92 Y-Unit Supply Specialist

92 A-Automated Logistical Specialist


Army Achievement Medal (4) Unit Presidential Accommodation Medal (1) Global War on Terror Combat Badge



Army Civilian Achievement Award

September 2013

Army Civilian Achievement Award

December 2014

Incentive Award-$500

August 2004

For overseeing operations of clothing, subsistence and miscellaneous account funding during a mandatory training for soldiers and the absence of other personnel for two weeks. All books were properly accounted for, excess equipment was prepared and ready to ship with coordination of the regional Item manager. Incentive Award-$250

October 2014

Appointed as a facility manager with additional duties as the Joint Commissions Life Safety Leader for Walson Medical Support Element. Has made sure Walson Element was in 100% compliance with the all Joint Commissions requirements. Designed and developed a successful program, which brought unity and uniqueness of Walson Element to West Point, our higher command and Fort Dix. ADDITIONAL INFORMATION:

General Funding Enterprise Business Systems & Equipment (GFEBS) Qualified (2 years) Certificate of Project Management (CAPM) Exam Training (36 hours) Property Book Unit System-Enhanced (PBUSE) Trained (9 years) ADDITIONAL INFORMATION (Cont.):

Unit Logistics Level System-S4, Ground, and Aviation qualified (10+ years) Standard Army Supply System 1 and 2 AC/B qualified (8 years) Federal Logistics Catalog (FEDLOG) qualified (10+ years) Defense Medical Logistics Supply System (DMLSS) knowledgeable (4 years) VISTA knowledgeable (Less than 1 year)

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