Customer Service Microsoft Office

Esmeralda Cervantes

El Paso, TX

***********@******.*** - 915-***-****

WORK EXPERIENCE

Waitress

* ******'s Restaurant - March 2013 to Present

Waitress, cashier, customer service

Inbound Customer Service Representative

FULLBEAUTY Brands - May 2016 to June 2016

Outbound Sales

Alorica Inc. - May 2015 to July 2015

Made outbound calls on behalf of DirectTv to get customer to either upgrade services or offer special promotions that were going on at the moment.

Key Holder/Sales Associate

Payless ShoeSource - April 2014 to May 2015

EDUCATION

High school or equivalent

Chapin High School

Bachelor's

UTEP

SKILLS

Microsoft Office (7 years), Bilingual (10+ years)

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