Customer Service Microsoft Office
Resume:
Karla Mercado
Houston, TX 77036
Phone: 281-***-****
E-mail: ****************@*****.***
Career Objects
My career objective is to be a team player, while developing my skills as a receptionist. In my latest job, I was working within a thriving environmental consulting firm, AARC Environmental Inc. AARC is a goal driven professional consulting firm committed to the clients and it’s employees. AARC has a strong support of factual history of documented data, certified, and communication to all Storm Water, Air Quality, and Environmental Health & Safety government regulatory controlled systems. My job was a supportive link, with a team of professionals such as a receptionist and back up manager. My employment history with AARC is 3 years and 2 months, with full support from our management.
Education
Furr High School
520 Mercury Dr, Houston, TX 77013
.Graduate: May 30, 2015
Courses taken: Principles of Information Technology, Practicum in Business
Management, Pre AP courses
HCC Northeast College
555 Community College Dr., Houston, TX 77013
Phone: 713-***-****
Expected Graduation: May, 2019
Work Experience
2013-2016AARC Environmental
Description:
Answering multi-line phone system
Ensuring phone calls are transferred & messages are taken.
Filing, faxing, copying, scanning, and data entry.
Typing memos, certified mail, preparing Federal Express shipments.
Meeting guest in a professional manner.
Performs a verity of clerical duties assigned
Maintain neatness of reception area, copy room, supply room, and conference room.
Shipping Federal Express packages
Skills
Microsoft Office Word, Excel, Power Point, Access, Certified in Customer Service
FileMaker Pro
Punctual
Professional phone etiquette
Solid Verbal Communication skills
Ability to do multi-task and a willingness to take on new challenges
Maintaining coffee bar area
Ability to work independently
Clubs and Activities
Hastings Business Professionals of America - Membership Committee 2013-2015
TEW (Texas Executive Women on the Move) - club that promotes women's issues. 2012-2014
AVID (Advance Via Independent Determination) - program that helps with improving our
education and help us chose a college or university. 2008-2012
Cristo Te Llama - Sunday school teacher to toddlers, clean the church once a month. 2005-Present
Languages
English
Spanish
References
Kenny Chainani, President of AARC Environmental 713-***-****
Gloria Edwards, Office manager of AARC Environmental 713-***-****
More upon request
Contact this candidate