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Customer Service Microsoft Office

Location:
Houston, TX, 77036
Posted:
January 11, 2017

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Resume:

Karla Mercado

**** *********, #****

Houston, TX 77036

Phone: 281-***-****

E-mail: acx8f3@r.postjobfree.com

Career Objects

My career objective is to be a team player, while developing my skills as a receptionist. In my latest job, I was working within a thriving environmental consulting firm, AARC Environmental Inc. AARC is a goal driven professional consulting firm committed to the clients and it’s employees. AARC has a strong support of factual history of documented data, certified, and communication to all Storm Water, Air Quality, and Environmental Health & Safety government regulatory controlled systems. My job was a supportive link, with a team of professionals such as a receptionist and back up manager. My employment history with AARC is 3 years and 2 months, with full support from our management.

Education

Furr High School

520 Mercury Dr, Houston, TX 77013

713-***-****

.Graduate: May 30, 2015

Courses taken: Principles of Information Technology, Practicum in Business

Management, Pre AP courses

HCC Northeast College

555 Community College Dr., Houston, TX 77013

Phone: 713-***-****

Expected Graduation: May, 2019

Work Experience

2013-2016AARC Environmental

Description:

Answering multi-line phone system

Ensuring phone calls are transferred & messages are taken.

Filing, faxing, copying, scanning, and data entry.

Typing memos, certified mail, preparing Federal Express shipments.

Meeting guest in a professional manner.

Performs a verity of clerical duties assigned

Maintain neatness of reception area, copy room, supply room, and conference room.

Shipping Federal Express packages

Skills

Microsoft Office Word, Excel, Power Point, Access, Certified in Customer Service

FileMaker Pro

Punctual

Professional phone etiquette

Solid Verbal Communication skills

Ability to do multi-task and a willingness to take on new challenges

Maintaining coffee bar area

Ability to work independently

Clubs and Activities

Hastings Business Professionals of America - Membership Committee 2013-2015

TEW (Texas Executive Women on the Move) - club that promotes women's issues. 2012-2014

AVID (Advance Via Independent Determination) - program that helps with improving our

education and help us chose a college or university. 2008-2012

Cristo Te Llama - Sunday school teacher to toddlers, clean the church once a month. 2005-Present

Languages

English

Spanish

References

Kenny Chainani, President of AARC Environmental 713-***-****

Gloria Edwards, Office manager of AARC Environmental 713-***-****

More upon request



Contact this candidate