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Sales Management

Location:
San Antonio, Texas, United States
Posted:
January 11, 2017

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Arun Purushothaman

Email: acx8ci@r.postjobfree.com

Mob: +1-210*******

San Antonio – Texas (USA)

Test Manager/Business Analyst

Summary

Innovative, results-driven Business Analyst Professional with 13+ years of experience in Information Technology. Successful experience in eliciting, analyzing, and documenting the requirements of business processes, policies, and information systems. Skilled in design, development, testing and implementation of software applications. Adept at reducing development costs and providing traceability of projects. Exceptional communication, interpersonal, and presentation skills

Specialties: Project Management / Quality Assurance Testing / Business Case Development / Technology Solution Deployment / System Implementation / Requirements Gathering & Analysis / User Training & Support / Business Process Analysis / User Documentation / Change Management / Scope Determination / Customer Service / ERP Applications (SAP/Lawson)

Technical Skills/Domain Knowledge

HP’s ALM/Quality Centre (administration, release & requirements management, test planning, test lab & defects module, various testing methodologies), good experience in Application Architecture, Design, Development and Implementation projects,SAP applications (Development,manual functions, debugging, recovery scenarios, object repository etc.), Extensively worked in JIRA/SNOW tool for defect tracking,reporting,test managements,Mobile testing, Rational Quality Manager (RQM), Rational Functional Tester (RFT), and Rational Performance Tester (RPT)

Good domain exposure in Health care,Material Management a,supply chain,payroll, taxation

Experience as scrum master

Experience leading and mentoring Developers/Testers/BA’s

Good experience with STLC / SDLC, testing methodologies / process

Experienced in end to end testing activities, e.g. effort estimation, requirement gathering, test case design, defects logging/tracking.

Good knowledge in Agile, Business Analysis and its processes

Expertise in querying DB tables, writing DB queries

Good Experience in data warehousing

Managed test planning, preparation and execution of medium to small size of projects

Experience in the design, implementation and maintenance of testing process best practices

Fair experience on Release management processes and standards ITIL V3

Exposure in workday applications

Good knowledge of SAP ERP – MM,SD modules and SAP Solution Manager – Solution Documentation, Business Process Change Analyzer and CHARM (Change Release Management)

Worked as a SAP(ABAP) Techno functional consultant for more than 6 years with good understanding of material management module

Experienced in SAP Material Management, Variant Configuration (LO-VC), and ABAP and with strong knowledge of cross-functional modules.

Very good knowledge of business processes in Logistics – Material management & Inventory management, Invoice Verification, Workflows & Third Party integration.

Good communication, presentation, interpersonal skills and ability to interact with users at all levels.

Employment Summary

Employer

From

To

Tata Consultancy Services Ltd

May 2010

Till Date

WIPRO Technologies

Aug 2006

May 2010

Cherry Tec

Jan 2004

Aug 2006

Client Details

Client

Infor US, Inc.

Duration

From Jan 14 – Till Date

Organization

Tata Consultancy Services

Line of business of the client

Payroll (India/USA),SCM,LAWSON application

Role

Test manager/Business Analyst

Client: Infor Inc.

Infor is a privately held U.S. software company that specializes in enterprise software ranging from financial systems and resource planning (ERP) to supply chain and customer relationships. Headquartered in New York, Infor is a privately held company whose primary shareholder is the private equity firm Golden Gate Capital Partners.

Infor has circa $3 billion in revenue, 90,000+ customers, and more than 12,700 employees. Infor supports customers with 3,500 product specialists in 194 countries, plus 1,400 technology and sales and service partners, offering support and training in 20 languages.

Roles & Responsibilities:

Responsible for planning,testing, executing &managing Lawson application product development regard to payroll and Supply chain Intensively involved in discussions with the Business team for collecting required information

Maintain healthy group dynamics by facilitation problem solving and collaboration and by intervening when necessary to aid the group in resolving issues

Assure that the team members have the necessary education and training to effectively participate on the team

Recognize and celebrate team and team member accomplishments and exceptional performance

Assure that the team addresses all relevant issues within the specifications and various standards

Work closely with functional managers and U.S. counterparts to obtain necessary resources to support the team's requirements

Keep the functional manager and other stakeholders informed of task accomplishment, issues and status

Serve as a focal point to communicate and resolve interface and integration issues with other

Escalate issues which cannot be resolved by the team

Provide guidance to the team based on management direction

Conduct joint application design (JAD) sessions with SMEs and business users to document process flow, requirements and use cases.

Collaborated with the other stakeholders, devise the test objectives, organizational test policies, test strategies and test plans

Consistently delivered the project status and time tracking regularly to management. Conducted comprehensive requirements reviews with project stakeholders, Development and QA teams.

Assist global organization migrate from Workday HCM and ADP Payroll to Infor/Lawson GHR v11 (HR, Recruiting & Payroll).

Reviewed all the taxation related designs.

Review design, ETL process, ER diagrams, process flows, relational data model etc. to align with defined business process and to assist the requirements gathering process.

Primarily responsible for analyzing the business processes to identify problems and/or opportunities and to define solution characteristics.

Investigate and resolve application functionality related issues and provide first level support and troubleshooting.

Assist in troubleshooting software application issues. Produce system design and functional specifications for new and existing applications.

Coordinate the review, presentation and release of design layouts, analysis and other documentation

Primary Business Analyst handling the Payroll Localization project for India that included requirements gathering, solutions design, testing and overall project management.

Regular JIRA updates/Reporting/status report documentations

Single point of contact for onsite and other stack holders

Involved in Planning, controlling, Monitoring, and managing the assigned project resources.

Sharing status report to all the stake holders on daily basis

Prepare Software Requirement Specification, Release plan, documentation etc.

Risk Management

Backup plans.

Client: Amerisource of Bergen

Client

Amerisource of Bergen (ABC)

Duration

From Dec 2012 – Dec 2013

Organization

Tata Consultancy Services

Line of business of the client

Health Care

Role

Lead Business Analyst

Roles and responsibilities:

Single point of contact (SPOC) for clients.

Release plans/strategies

Planning the Sprint work.

Prioritizing the sprint backlogs

Prepared Burn down charts

One on One meeting with the customers to get their feedback on each sprint.

Performed and conducted BA reviews to make sure standard

Presenting the status report to clients on daily and weekly basis

Acted as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict

Shadow and assist some of the product owner activities by providing high level estimates prioritizing stories for the sprint and release plans.

Suggested several process improvements within the ratings process and also suggested solution options to automate manual data entry tasks performed by Data Managers.

Finalizing and managing the project scope, budget and deadlines in accordance with the approved plans

Managed the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organization

Ensured the services delivered by the vendor are conform to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget;

Managed resource planning and addressed resources performance issues

Addressed all the escalations and concerns from clients.

Giving daily updates on the technical direction of the project including communicating deviations in the project

Involved in Planning, controlling, Monitoring, and managing the assigned project resources.

Sharing status report to all the stake holders on daily basis

Prepare Software Requirement Specification, Release plan, documentation etc.

Interacting with the Customers

Risk Management

Backup plans.

Planning, Scheduling, Tracking and Delivery of the application to Customer.

Client: The Children’s Place (TCP)

The Children’s Place (TCP) is an American specialty retailer of children’s apparel and accessories founded in 1989. They became publicly traded on the NASDAQ exchange in 1997 under the ticker symbol PLCE. The Children’s Place is headquartered in New Jersey and currently has 4,100 employees.

Most of The Children’s Place stores are located in and around regional malls, but also include some strip centers, outlets, and street stores. The majority of their stores are small, traditional mall stores, although some Children's Place outlets are in big box format.

Client

The Children’s Place

Duration

From Sep 2011– Dec 2012

Organization

Tata Consultancy Services

Line of business of the client

SAP application ( Material management and sales and distribution module)

Role

Business Analyst/Project Lead

Roles and responsibilities:

Providing support and advice in all technical questions during an implementation project

Created and assisted Testing Strategy and Test Plan to support implementation of the Test Case planning

Coordinated with Process Teams, Business Lines, Project Leads, co-dependent projects, and data conversion to identify Test Cases and Data for test execution

Assist in test case impact analysis along with the required developers and testers.

Developed test strategies

Handled required test management tools

Took full responsibility for setting up the technical/testing SAP team

Ensured the services delivered by the vendor are confirm to what has been contractually agreed between client and vendor and monitoring the delivery of said services against agreed schedule, quality, scope and budget

Captured user story points,categorized in to respective epics and maintained the requirement matrix

Acted as the escalation point when issues arise with vendor's resources / services and managing any dispute or conflict

Involved in all release plans along with clients

Managed resource planning and addressed resources performance issues

Managed the relationship with the client throughout the project duration and acting as the main point of contact between client and vendor organization.

Giving daily updates on the technical direction of the project including communicating deviations in the project

Communicating effectively with the business process team for the preparation of FD.

Involved in Planning, controlling, Monitoring, and managing the assigned project resources.

Analysis of the Functional Specifications provided by the client.

Sharing status report to all the stake holders on daily basis

Collecting Metrics Data like baseline, actual value of cost, Work in progress, junior senior ratios, Billed and unbilled amount etc.

Prepare Software Requirement Specification, Release plan, documentation etc.

Interacting with the Customers

Risk Management

Backup plans.

Planning, Scheduling, Tracking and Delivery of the application to Customer.

Mentoring of the team members, Follow ups

Client meetings

Estimation

Audit Meetings

Billing/Invoicing

Client: World Bank

World Bank is an internationally supported bank that provides financial and technical assistance to developing countries for development programs with the stated goal of reducing poverty. The World Bank differs from the World Bank Group in that the former comprises only the International Bank for Reconstruction and Development and the International Development Association, while the latter incorporates these entities in addition to three others. The World Bank was formally established on December 27, 1945. Over time, the "development" side of the Bank's work has assumed a larger share of its lending, although it is still involved in post-conflict reconstruction, together with reconstruction after natural disasters, response to humanitarian emergencies and post-conflict rehabilitation needs affecting developing and transition economies.

Client

World Bank (ISGIS)

Duration

From May 2010 – Dec 2012

Organization

Tata Consultancy Services

Line of business of the client

Banking and finance

Role

Business Analyst /Test lead

Application

SAP-BW

Roles and responsibilities:

Involved in the planning, monitoring, and control of the testing activities and tasks.

Collaborated with the other stakeholders, devise the test objectives, organizational test policies, test strategies and test plans.

Effort Estimation of all related testing activities and made sure the right resources are in place

Lead, guide and monitor the analysis, design, implementation and execution of the test cases, test procedures and test suites.

Directly interacting with clients to elicit the requirements and translate them into terms that development team can comprehend

Done report validations,data modeling,Job scheduling /Monitoring, defect logging,gathering requirements

Conduct client interviews, high-level reviews, focus groups to derive and execute action plans, meet deadlines and follow industry standards & best practices.

Made sure the test environment is put into place before test execution and managed during test execution

Test execution and as the project winds down, wrote summary reports on test status.

Reporting

Iteration planning

Daily status/defect update

Team/Client meetings

Release strategy

Defect Tracking

Client: Nike Inc

Nike, originally known as Blue Ribbon Sports, was founded by University of Oregon track athlete Phil Knight and his coach Bill Bowerman in January 1962. The company initially operated as a distributor for Japanese shoe maker Onitsuka Tiger, making most sales at track meets out of Knight's car.Nike is a worldwide Apparel company fully integrated with SAP.

Client

Nike Inc

Duration

From March 2008 – Apr2010

Organization

Wipro Technologies

Line of business of the client

Retail Apparel

Role

Techno functional lead/ Onsite coordinator

Application

SAP-MM,SD,FI

Roles and responsibilities:

Getting clarifications from the analyst. Answering to offshore regarding technical doubts.

Once analysis is done for a ticket, presenting that to COE’s of Nike to get the approval.

Helping the team to prepare for an HLD, TS and development.

Reviewed all the work from offshore before presenting to COE’s of Nike.

Taken care of all the transport requests before moving to another system for migration.

Testing the result with functional consultant with test cases and helping them to get the business sign off.

Worked on some of the critical tickets related to IDOC, User exists, BADI, ALV reports and it is listed below.

Developed and Interface which sends data from SAP to sales companies upon creating a Delivery. The Sales Company will then be confirming the Picking quantity through an interface.

Analyzed to capture pedimento text for both inbound delivery and debit memo and printing that in flat file through IDOC

Worked on filter based BADI to display the clearing document number and clearing document date in the standard SAP-VAT report.

Profit Center and Business place were added as new fields in Special Ledger after China's Statutory Special Ledger reports and taken care of the translation part in to Chinese.

Once analysis is done for a ticket, presenting that to COE’s of Nike to get the approval.

Helping the team to prepare for an HLD, TS and development.

Reviewed all the work from offshore before presenting to COE’s of Nike.

Taken care of all the transport requests before moving to another system for migration.

Testing the result with functional consultant with test cases and helping them to get the business sign off.

Worked on some of the critical tickets related to IDOC, User exists, BADI, ALV reports and it is listed below.

Developed and Interface which sends data from SAP to sales companies upon creating a Delivery. The Sales Company will then be confirming the Picking quantity through an interface.

Analyzed to capture pedimento text for both inbound delivery and debit memo and printing that in flat file through IDOC

Worked on filter based BADI to display the clearing document number and clearing document date in the standard SAP-VAT report.

Profit Center and Business place were added as new fields in Special Ledger after China's Statutory Special Ledger reports and taken care of the translation part in to Chinese.

Client: Weyerhaeuser

Weyerhaeuser Company is an international forest products company with annual sales of $21.9 billion. Our company was founded in 1900 and currently employs about 41,000 people in 18 countries. Ranked in the Fortune 200 since 1956.Fully integrated with SAP.

Client

Weyerhaeuser

Duration

From March 2007 – Apr 2008

Organization

Wipro Technologies

Line of business of the client

Manufacturing

Role

SAP ABAP Developer/Onsite coordinator

Application

SAP(MM,SD,LE Modules)

Roles and responsibilities:

Worked on Smatforms Alv reports and user exit in module.

Created a form for Shipment instruction notice. This is form is sent to a customer or consignor designating the items shipped.

Created a form for Order ready notice. This form is used to notify the customer that the orders are ready and it’s ready to be picked up.

Created a form for Bill of lading. This is a legal document between the shipper of a particular good and the carrier detailing the type, quantity and destination of the good being carried.

Analyzed all the relevant information to build the truck board report. Sales associated will use this report t to view delivery and shipment status for customer requests on when material will arrive at their location.

Worked on user exit for shipment truck allocation. This is a user exit in sales order to find shipments that match with route and route schedule of the sales order and also to determine the available capacity or free space in the shipment.

Client: Westfalia seperator

Westfalia Separator has gained more than 110 years of experience with 2500 different process applications in centrifugal separation. In addition to its core products – separators and decanters – the company has expanded its range of products to include filtration technology using ceramic membranes. Supplemented by this new business activity Westfalia Separator is now in a position to expand its product purification capability within a single process chain. As a result of intelligent and matched designs using technologies such as centrifugation and membrane filtration, the economics of the process chain are improved to a significant extent.

Client

Wesfalia seperator

Duration

From Aug 2006 – March 2007

Organization

Wipro Technologies

Line of business of the client

Manufacturing

Role

SAP ABAP Developer

Application

SAP(MM,SD,FI)

Roles and responsibilities:

Created DVAT 51 form using sap script.

Created DVAT43 Form using sap script.

Created DVAT20 Form using sap script.

Created the alv report for Purchase Register based on the company code and period.

Created the alv report for Form Tracking based on the company code and period.

Implemented SAP Notes for some addition of new tax codes.

Created Part Master Conversion Program this used to transfer the Part Master data as part of initial load and the data are stored in application server.

Created Part Master Interface Program this is used to transfer the changed data i.e. if any changes occur for a material data is sent to 3rd party vendor thru IDOC using change pointers, the data is sent to 3RD party in daily basis using scheduled job.

Created Vendor Master Conversion Program Created

MRP Note Conversion Program this is used to transfer the MRP Note Created a Program for Product Rollout interface using RFC call thru middleware.

Client: Manali Petrochemical Limited/Tamilnadu petrochemical Limited

MPL/TPL operates two grass route production facilities at Manali near Chennai to manufacturer Propylene oxide (PO), Propylene Glycol (PG) and polyol. MPL markets its polyols with isocyanate imported from Japan and TDI prepolymers produced at MPL for meeting the demand from polyurethane industry in India. MPL is currently producing 27000 MTPA of Propylene Oxide, 14,000 MTPA of Propylene Glycol and 15,000 MTPA of Polyether Polyol And System Polyol. Manali Petrochemical Ltd Plant-I (originally built by SPIC) set up with the technology of Atochem for manufacture of PO and PG and that of Arco for manufacture of Polyol acquired through Technip, France. Manali Petrochemical Ltd Plant-II (originally joint venture of UB and TIDCO) was merged with MPL later utilizes the technology of Enichem of Italy for the PO and PG and Press Industrial for manufacture of Polyol.

Client

MPL/TPL

Duration

From Jan2004-Aug 2006

Organization

Cherrytech solution (spic group)

Line of business of the client

Petrochemical

Role

SAP ABAP Developer

Application

SAP(MM,SD,FI)

Roles and responsibilities:

Additional duty imports (ADC) Included in CIN version table J_1IEXCDEF-J_1ICADCAP in the domain of KSCHL type and created function module for enhancement purpose according to note.

Modified layout set (RVINVOICE01) to (ZRVINVOICE01) according to the

New invoice format for ( Trading & Manufacturing ) Output Type and print Program Page format

was INCH12. The layout was displayed as Portrait

Created a Classical report M5 report in SD module which gives the Day-wise, Month-wise, & Year-wise sales for user specified product group. Based on the selection of plant, date, and product group.

Created an Interactive report CT-3A form i.e., Application for removal of excisable goods, the output of CT-3A form is through SAP Script layout.

Created an Interactive report ER1 form i.e., Application for removal of excisable goods, and abstract according to government rules and format.

Created classical report for Region Wise Sales report for the particular period.

Designed and coded a BDC program for Sales Orders that updated records in the sales order screen or will create new sales orders depending on the source data file from external systems using VA01 and VA02 transactions.

MM Module.

Created a Classical report Maximum stock declaration on the selection service company code and date.

Created a classical report for service tax on the selection of company and date and document type.

Created a classical report for captive goods on the selection of excise group and year

Created an interactive report for displaying purchase order release strategy.

Education

BE in EC (Madras university (Chennai) 1999-2003)



Contact this candidate