Customer Service High School
Resume:
JOSH A. TORRES
Marlborough, MA
**********@*******.***
Skills
Certified as an expert in Microsoft Word and Excel 2010
Certified in Occupational Safety and Health Administration (OSHA)
Superb multi-tasking skills, problem solving and customer service skills
Fluent in English, Spanish, & Portuguese
Basic Accounting and Office Procedures
Creative advertising and marketing ideas and designs
Impressive communications and organizational abilities
Work Experience
Location Manager
Scrubadub Auto Wash Centers – Marlborough, MA 01752, April 2016 – Present
Tremendous experience with automated and manual car wash procedures
Strong ability to troubleshoot and resolve issues in a professional manner
Solid knowledge of car washing equipment basic electronics and plumbing
Maintained inventory of car washing detergents and chemicals
Trained and supervised new technicians
Supervised basic equipment maintenance
Ensured implementation of safety standards while car wash was in operation
Managed all work performed to ensured that all proper procedures were followed
Consistently submitted all daily general sales and site operations in a professional and timely fashion
Floor Supervisor
Central Steel Supply – Marlborough, MA 01752, May 2015 – April 2016
Multi-Hoist and Ton Crane operator
Transported materials throughout the facility weighing over 2 to 5 tons by operating a forklift or combilift
Provided a full range of cutting and processing services from one piece to multi-piece production
Accurately read blueprints and schematics and completed all customer orders in a professional and timely fashion (Shearing, saw cutting, drilling – CNC Drill line – Punching, Bending, Including Rebar, And both High Definition Plasma and Oxy Flame cutting of Plates and sheets
Operations Team Leader
Primo’s Hardwood Flooring – Northborough MA 01532 September 2008 - May 2015
§Ran product inventory monthly, created reports with profits/losses
§Carefully and precisely operated forklift in tight spaces shared with inventory
§Greeted customers and answered telephone; paid bills and ran all errands
§Created new advertisements and flyers, maintained social media and web pages
Team Sports Specialist
Dick’s Sporting Goods - Natick, MA 01581 February 2013 - April 2014
§Effectively worked and communicated with all customers to determine their needs
§Worked with colleagues to keep sales floor clean and organized
§Restocked products onto shelves, priced items and created labels
Internship
State Street Financial Co. Boston May 06 - June 2007
§Assisted employees with mail merge data
§Entered all daily statements into software
§Alphabetized and filed all paperwork for co-workers
Education
Cambridge College
Cambridge, MA
Bachelors of Science in Business Management – degree expected 2016
Year Up, Inc. / Internship Program enrolled with Cambridge College
Boston, MA
Investment Operations, Stocks and Finance
Completion Date: 06/2007
Marlborough High School
Marlborough, MA
Cumulative G.P.A: 3.8
Completion Date: 05/2006
Awards / Additional Training
Awarded Marlborough High School’s Most Outstanding Senior
Awarded Most Professional Student at Year Up, Inc.
Completed internship at State Street Corporation in Boston, MA 2007
References available upon request
Contact this candidate