Engineer Engineering

James P. Reid

Currently Resides in: Kannapolis, NC

Start Availability: Immediately

Interview Availability: 24 hour notice

Location Preference: Charlotte NC

Education: Electronic Engineering Technology GETS United States Air Force Wichita Falls, Texas

Work Status: US Citizen

Supplier Qualifications Summary:

James is an accomplished Network Professional with more than 15 years of experience as a Network Equipment Engineer with multiple Telecomm Companies. He is an expert in the installation, testing and turn-up for CDMA, EVDO upgrades. He has experience in providing support for LTE 700 ads and rural upgrades to existing system. He has experience in ensuring all network elements are properly provisioned in XNG. He has extensive experience in supporting major vendor changes and update,(roll over’s, implementation, acceptance testing and troubleshooting of all NE equipment). He has been extensively involved in proper customer procedure was being adhered to Standardized Site internal and external equipment formats as standards and Documentation was completed after any procedures were performed. He is a US Citizen, local to Charlotte, NC and immediately available for new assignments.

Career Highlights:

Supervise 6 field teams in installation, test and Turn-up of CSU, LMU and T-1 concerns. Equipment used is Nortel Switch and BTS.

Performed remote System monitoring via VPN using CE devices to work remotely thru PE devices (switches and routers for Layer 2 forwarding (Serial Link interface Protocol, SLIP).

Supported Radio over fiber,(DAS), Handoff, handovers, supported every aspect from change outs, cut over’s, EVDO implementation,(LTE)intervention (E-Node B),and every element from RNC thru BTS including back haul concerns, testing troubleshoot and turn up.

Provide technical support for VOIP communication devices, this includes from SIP to routing concerns to assure digital devices work properly on their network,

Support major vendor changes and update,(roll over’s, implementation, acceptance testing and troubleshooting of all NE equipment).

Provide support for LTE 700 ads and rural upgrades to existing system.

Responsible for supporting Field Engineers in configuring, optimizing Node B's, this included Antenna, Power, TTNA, LMU and other external equipment.

Education:

Electronic Engineering Technology GETS United States Air Force Wichita Falls, Texas 1978 -1981

General Engineering an Accounting AS/AA University of North Carolina at Charlotte, North Carolina 1976-1978

Chowan Jr. College Murfreesboro, North Carolina 1974-1976

Sheppard Technical Training School

Technical Skills:

Switch Schools: Northern Telecom CTSS1000/CTSS4000/SL-1 PBX Nortel DMS 100/250/500 SL-100 AT&T #4 Autoplex with ECP # 1 ESS # 4 ESSLucent Flexant UMTS Training Lucent RF Boot camp DMS 250&500 Siemans Cellular Network Equipment Tellabs 532 DAC Tellabs 5500 DAC

Professional Experience:

ACN Feb 2014-Present

TS Angent Tier 2

Provide technical support for VOIP communication devices, this includes from SIP to routing concerns to assure digital devices work properly on their network,

Verizon, Sprint and AT&T.IPv4, IPv6 UDP, TCP/IP,DNS, SIP,DHCP, Firewalls, DMZ, Port forwarding, Triggering, Routing.

NSN Aug 2014-Feb 2015

CST Engineer

Provide support for LTE 700 ads and rural upgrades to existing system.

IFM Tool training, Ob, Oc upgrade training,(theory and hands on)

TST Jan 2014-Present

Network Engineer

Provide Tier 2&3 Support for wire and wireless networks.

Support major vendor changes and update,(roll over’s, implementation, acceptance testing and troubleshooting of all NE equipment).

Ensure all network elements are properly provisioned in XNG.

Prepare and test Mop's, support customer issues both onsite and remotely.

Perform MW coverage for outside vendors.

Responsible for Layer 1, 2,3 aspects of network, all cabling including Sonet via cable and fiber.

Alcatel-Lucent Dec 2012-Nov 2013

OPS Support Engineer (Sprint Vision upgrade)

Supported RF & Performance and Design Engineering. Working with

Specialize Field teams with the installation, test and turn-up for CDMA, EVDO upgrades

Reporting and supporting RAN network Integrity, referring outside vendor coordination and E2E test and turn-up support. Supported all RAN SW/HW implementation, Re-homes, circuit rolls, sip testing. Perform RAN software test soaks, patches and upgrades.

Worked closely with PM’s Field Engineering and implementation, Tiger teams, to assure that Customers outages were keep to a minimum.

This position required several reporting formats for trouble follow up(Remedy, EMS, etc)

Coordinated with outside venders to assure

Proper customer procedure was being adhered to Standardized Site internal and external equipment formats as standards and Documentation was completed after any procedures were performed.

Performed RET provisioning Tilts and testing. Very involved with Cell site cluster testing, prorogations Calculations. Supported

Drive test teams, both Coverage and E-911 testing. Oversaw Software upgrades for RNC, BSC, and Cell Site.

Added Carriers, UNIX supported scripts, overall database integrity testing and verification. Supported all tower operations.

Performed remote System monitoring via VPN using CE devices to work remotely thru PE devices (switches and routers for Layer 2 forwarding (Serial Link interface Protocol, SLIP).Supported Radio over fiber,(DAS), Handoff, handovers, supported every aspect from change outs, cut over’s, EVDO implementation,(LTE)intervention (E-Node B),and every element from RNC thru BTS including back haul concerns, testing troubleshoot and turn up.

Handled Neighbor list parameters. Oversaw all drive testing both system optimization and E-911testing and verifications. This position required a lot of self-imitative being that I was the sometimes the last source of the Go/No Go of the performed task during the MW.

T-Mobile May 2011- Nov 2012

Cell Site Ethernet Integration Engineer

Control all aspects of site change-over and cutover for pure IP environment.

Perform data Base changes, testing and control of Network elements from Node B thru total network.

Supervising field engineering. This included MGW circuit circuit cutovers(OC3,48) provisioning and testing also

DAX changes associated with this process. My duties involved but where not limited to software updates in the RNCs associated (rehomes, scripts, etc). This also included Node B redesign from network interface changes from the PDU, EMS, RF, Scrambling code changes to Telco circuit test, turn-up/down Spreadsheet modifications for Granite documentations.

During my assignment I often had to supervise Cost concerns,(man power, equipment, concept and design).Controlled up to 10-12 field crews on daily basis,(JDSU crews, RF drive testers, advanced RF test teams, to assure Project cost containment was in line with overall budget allocation.

This position enhanced my IP skill set in that I had the responsibility of testing all network elements remotely to assure both design and routing concepts were always meet.

Worked closely with RF engineering on KPI’s, cluster and overall system parameter, performance details.

Performed translation routing Voice/Data test and call failure handling problems with the various translation teams.

Modifications, integration and final testing of all Network elements. Performed all Translation preparation from spreadsheet prep, Granite documentation, pre-test and turn-up for all 2G and 3G technology.

Responsibility was to convert all network to pseudo technology from core network to all network elements,7750 router to 7705 including all E-911 concerns, both relocation, installation Test and turn up for (Nokia, Nortel, Ericsson) equipment.

Handled all aspects of go/no go of integration (Tellabs, Metro Watch,523,5500,Tellabs,8860,Alcatel/Lucent UMTS,Nokia2 and 3G Cell site, NodeB, BTS, JDSU, Alactel/Lucent MGW, MSN, Cisco routers and support, Ericsson 1.95 software upgrades. Performed VPN access to network deploying PE devices for provider network, L2, point to point tunneling. Test acceptance for all Telco circuit turn up,(Protocol, routing, turn up/turn down DS1/DS3,OC3 thru OC48).Trouble shoot signaling issues between vendors and network elements.

AT&T Wireless Aug 2007-May 2010

UMTS/E911 Engineer

Responsible for supporting Field. Engineers in configuring, optimizing Node B's. This included Antenna, Power, TTNA,LMU and other external equipment.

Total control of all BTS outages and troubleshooting, management reporting, an analyzing callout and verification of all problem resolution. My duties included coordination of drive testing, installation antenna crews for all support of 3G systems, and the integrations of 2.5G EDGE equipment. I performed the final verification of T1/OC, Microwave adds & final tests from PSTN (MSC) thru DAC's all thru the final BTS,(Node-B). Responsible for 2&3 level supports for failover/termination procedure, also complete support of escalation reporting. Basically I was a one man NOC for the entire SW region.

Upon completion of the installation I also maintained system standards for alarm setup/testing of all external equipment including the E-911 Scout protocol and final QC. It was my sole duty to report the go/no go status of daily operations to upper management from project management to regional upper level management.

Worked daily with RF engineering supplying all support data when needed. My duties included adding IUB/T1's for new Node’s, this was accomplished by logging into the RNC via the OMC gateway to both install, monitor and implement control. Also monitored and troubleshot MSC-RNC problems via the gateway for signalling7 (SS7) translation issues. I performed all translation concerns for the 3G network, this included RMT and GUI interfaces. I have completed all Lucent UMTS training classes (RNC, NodeB. PSAX Multimedia gateway, Packet & Data courses including RF boot camp. I have over 5 years’ experience with Lucent Flexant UMTS equipment, RNC, Node-B,PSAX Media gateway, MSC engineering, optimization and testing.

Worked with Planet, Atoll and various tools.

Responsible for all BTS, KPI issues from RNC to BSC, BTSs’.

Utilized Planet, ATOLL and various engineering tools to improve and maintain system integrity. This position required a lot of self-decision making, that I was sometimes the last resource available during the MW.

Cingular Wireless Nov 2005-Aug 2007

UMTS Engineer

Responsible for overseeing integrations test and turn up of lucent UMTS equipment. This consists of all elements from the soft switch to the nodeB.

I work with the engineering group using various tools to insure network performance quality is meeting, both RF and Switching.

After acceptance I remain as a tier 3 support Engineer.

Worldwide Mar 2003-Nov2005

E-911 Technician

Responsibilities include, but are not limited to all Titan 5500,532 engineering and provisioning. From the creation of spreadsheet to verification, test trouble shooting and turn-up of DS1's! DS3, OC circuits.

Supervise 6 field teams in installation, test and Turn-up of CSU, LMU and T-1 concerns. Equipment used is Nortel Switch and BTS.

Raleigh/Durham, N.C Dec 2001-Mar 2003

GSM Lead Technician

Test, Troubleshoot and repair T1-s, DS3’s and fiber circuits for G-3 build.

Monitor #5 ESS switches.

Provisioning, install, test and maintain Tellabs 5500,532 DAC's utilizing TL-1, C and UNIX. Performed installation on VOIP, Frame Relay, ATM, interfacing of all ISDN, SS7, network circuits and their maintenance and troubleshooting

Responsible for all acceptances, commissioning and testing from BSC – BTS

Also trained and Instructed local site technicians in monitoring and maintaining the G-3 aspects of the Network both TDMA and CDMA

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