Customer Service Manager
Resume:
Curriculum Vitae of Thabang Piet Mampa
Personal details
Surname : Mampa
First Name : Thabang Piet
I.D Number : 850**********
Passport no : A04421747
Date of birth : 1985-08-29
Home address : 2578 Naledi Ext, Lekuru Street
P.O Kwa-Xuma, 1868
Gender : Male
Marital Status : Single
Nationality : South African
Health Status : Good
Contact Number : 084*******/083*******
Email address : *******.*****@*****.***
Driver’s license : Available code (C1) and PDP
Education Qualification
Secondary Education
High School Attended : Thomas Mofolo high school
Highest Grade pass : 12
Subjects : North Sotho, English, Afrikaans, Biology, Geography
: History & Agricultural Science
Year : 2005
Tertiary Education
Institution : Pinnacle Business College
Course : Computer Engineering (IT)
Qualification : Diploma
Subjects : Hardware Service Technology, Networking, server
End User computing, Business Communication,
Dreamweaver, Multimedia Flash & Photoshop
Year : 2010
Institution : Boston city campus & Business College
Course : I.T Technician
Qualification : A+ international certificate (A+ practical & A+ essential) Year : 2012
Key skills and competencies
Physically fit & able to lift IT equipment, crawl under desks to access cabling etc.
Ability to work well in a team environment.
Willing to work flexible schedules / shifts.
Strong knowledge on computer, laptops and software diagnose repairs and support.
Knowledge on windows NT, 98, 2000, XP, vista and window 7 operating system
System board experience,Intel, Acer, hp, mercer and dell
Window 2008 server ( installing hardware and software)
Area of expertise
Computer, Printers and laptop repairs and maintenance
Problem identification and New Installations and Support
Antivirus and system backup and restore
diagnosing hardware & software faults
Server installation, software & hardware troubleshooting (server 2008 )
Technical Skills
Computer Literacy No. of years used
Microsoft word 2003, 2007 & 2010 4 years
Microsoft excel 2003 & 2010 1 year
Microsoft power point 2007 & 2010 1 year
Microsoft outlook 4 years
Internet 4 years
Personal skills
Problem solving and good team worker
Work well under pressure
Organized and reliable
Good verbal and written communication skills
Employment History
Name of Company : MacDonald’s SA
Address : Columbine avenue
Period : 2010 march till 2013 march
Experience : 3 years’ experience
Position : Junior IT assistance
Duties : diagnosing of printers, desktop and networks
: installing software and virus removal
: Helpdesk support and customer service
Reason for leaving : Temporary
Name of Company : Jahmaila trading enterprise
Address : Heldegruin 187 marriage drive
Period : From August 2014 till date
Experience : 2 years’ experience
Position : electrician assistance
Duties : Wiring electrical cables, fittings; installing new cables,
Lights, plugs and meters
: Transporting stuff to workplace
Reason for leaving : resignation
Name of Company : COJ (Sap no 30094723)
Address : Naledi ext2 Letsatsi Radebe Str
Period : July 19 2016 till date
Position : Data capture
Duties : registration of patient on the computer system and manual
System on the facility .
: Filing and retrieving of files and other records management
Stock control system, typing and compiling of statistic
Report And other reports.
: Ordering of stock and other stationary
References
Contact person : Dion Flowers
Position : lecture
Contact : 011-***-****
Contact person : Mrs. Simangele
Position : Training Facilitator
Contact number : 011***-****
Contact Person : Mr. Cosmos Nyoni
Position : Manager
Contac Number : 071*******/072*******
Contact Person : Mr. Lebogang Maila
Position : Manager
Contac Number : 073317440
Contact Person : SR N Njilo
Position : Manager
Contac Number : 011-***-****
Contact this candidate