Sales Active Directory
Resume:
Timothy Montgomery
*** *********** ** *******, ******* 32828 t acx7mm@r.postjobfree.com 407-***-**** OBJECTIVE .
To continue to be challenged personally and professionally by the ever advancing field of information technology and to use the knowledge gained from such challenges to help my company operate more efficiently. EXPERIENCE
Intellifuel System, Inc Titusville, Florida June 2012 - October 2016 Senior Support Analyst
● Remote and onsite maintenance for 100s of Linux servers (CentOS and Debian) and embedded devices designed to fit a wide range of applications integral to FMS operation..
● Primary support and development of Spectrum systems using a LAMP stack and interfacing with various loadings equipment (Accuload/Microload/Multiload). For tracking renewable fuel shipments to and from various plants around the country and in Canada, along with ensuring the companies maintain the required Federal and State legal paperwork for DoT, DoE, and DHS, as well as DDG (weigh scale tracking).
● Primary contact for after hours support when rotational support tech isn't able to resolve issue.
● Establishing and adapting programs, reports, and webpages to meet the needs of customer request and/or support staff and planning ahead to resolve issues that may come up down the road.
● Updating code to work in a newer 64-bit environment and to support a more scalable framework and unified code base.
Total Marketing Concepts Sanford, Florida July 2008 - March 2012 Systems and Network Administrator
● Maintained the company's 13 offices with up to 800 workstations, servers, networking equipment and printers, software varied from Win 98SE/XP/7 to Linux Mint/CentOS/Debian,including the creation of and update of multiple system images.
● Supervised the acquisition and inventory of equipment including over 700 computers.
● Management and reintroduction of Active Directory, ie group policies, security, testing and deploying software and patches.
● Configured and installed various networking equipment. Spearheaded the purchase and upgrade to Cisco grade equipment from off the shelf gear, including Catalyst series 2950, 3560, and 2600, 2800 Routers.
● Maintained dialing leads, pacing and dialer hardware, originally DOS Based Strata 2000 ISA Dialogic board system. Developed a replacement and build for additional systems due to many of the original parts being end of life and unsupported. Replaced with a new Vicidial system.
● SQL/MySQL support for the various DB Servers.
Summer Bay Resorts Orlando, Florida 2006 - 2008 Sales/Customer Relations/Data Processing
● Received callbacks from previous customers and saved sales from cancel.
● Developed a new QC review checklist streamlining the review process to decrease time spent on each call.
● Promoted to data handling position: reporting sales metrics and managing leads and dialer settings.
● Developed reports and tracking to quickly identify resolvable issues and future markets to purchase leads. EDUCATION
Valencia Community College Orlando, Florida Currently Enrolled AA Transfer to UCF (Math and Computer Science)
SKILLS
● Windows (9X/NT/2000/XP/2K3/Vista/7/10, Windows Server (2k,2K3,2K8R2,2K12,2K16R2), Linux (Debian, CentOS, OpenSUSE, Mint, Fedora, Vyatta), PFsense, Cisco IOS, VMware ESX
● Databases/Software: SQL 2005/2008, MySQL, Visual FoxPro, d/xBase, MS Office, MS Visio, Active Directory, KVM, Xen, Exchange, Photoshop/GIMP, Acrobat), Asterisk, VMware Workstation, SCCM 2007, Puppet, Quickbooks 2008/2009/2010/2011, Sage Accounting, Solarwinds, HeidiSQL, MySQL Workbench Professional References
Mark Lewis Jr
Intellifuel Systems Inc
Note: Mark is the Director of IT at Intellifuel.
Jessica Ann Mossor-Heathcock
Intellifuel Systems Inc
acx7mm@r.postjobfree.com
Note: Jessica is the head of Device Creation and Shipping. Greg Vasalakis
Intellifuel Systems Inc
Note: Greg was a coworker at Intellifuel.
Will Wilker
Intellifuel Systems Inc
Note: Will is the head of development at Intellifuel. Ben Forney
acx7mm@r.postjobfree.com
Note: Ben was my immediate supervisor at TMC.
Shawnie Loucks
TMC
acx7mm@r.postjobfree.com
Note: Shawnie was one of my supervisors at TMC.
Personal References
Justin Hager
Long time Friend, coworker
Sharday Edwards
Friend
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