Customer Service Sales Associate
Resume:
RESUME: TERRY KETTLE
Terry Kettle PBT
Santa Rosa, Ca 954
**********@*****.***
QUALIFICATIONS AND SKILLS:
• Team Oriented, Responsible, Efficient, Organized
• Dependable, Accountable, Prepared,
• Good listener, Fast learner, Comfortable in Lead Role
• Certificate as a phlebotomy Technician May 2010
• Certified phlebotomist since April 2002
• Communication, Conflict Resolution, Customer Service
WORK HISTORY:
Quest Diagnostics Lab- Santa Rosa Ca 95403
November 2015 / April 2016
Ordered lab tests on doctor’s orders, prepare tests and draw blood. Did research on tests and also did billing and took co pays and collected past due money. Did preparation of samples for courier pickups.
Clean, stock supplies and order supplies as needed.
Franceasco’s Café & Catering- So. San Francisco, Ca 94080
360 Swift Ave Suite 33 So. San Francisco, Ca 94080
Carla Bozzini Supervisor
Bartender- January 2013/ Present
Meet with event planner to discuss service area and products upon arrival. Meet and discuss with our
Service staff about what glass ware will be used and to find out what cocktails will be served. Set up bar area get ice, garnishes. At the end of event clean up area
LabCorp San Francisco - Ca 94132
PSC Coordinator phlebotomist 1 - March 2013 / 01 2015
I oversee all daily operations, Open and close, the lab, perform a variety of routine blood drawing procedures, prepare and organize patient specimens for testing, order lab work, lab supplies, making deposits to the bank, daily reports, process samples, customer service, and oversee daily duties of staff and the center.
Wyoming Medical Center - Casper, WY 82601
Phlebotomy Technician - June 2008 / December 2012
Draw blood for a variety of tests, dipsticks on urine, hem colt tests, swab throats, spinning blood, separating the serum for send out tubes, order lab work, take blood pressure, draw VBG’s draw from ports and lines.
Bio Life Center - Casper, WY 82609
Lead Phlebotomist - June 2005 / June 2008
Took and recorded donor pulse, blood pressure, and temperature measures and monitor electronic donor questionnaire system, Performed finger stick, test sample, and recorded other donor measures to include hematocrit, total protein and weight, Prepared and assembled new and repeat donor charts, Assembled collection containers for plasma donation, Maintained records, Monitored donors during donation process and responded to donor reactions, Maintained and calibrated equipment.
Bed Bath & Beyond- Vero Beach, FL 32966
Sales Associate - October 2002 / August 2003
EDUCATION:
Indian River College
Certificate for Phlebotomy April 2002
ASCP Certificate May 2010
California Advanced Phlebotomy November 2012
California Academy of Bartending And Mixology Aug 2016
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