Microsoft Office Service Representative

Seva Shah-Patel

*** ***** **, ******, ** *****- 815-***-**** (M)-******@*****.***

Summary

Detailed-oriented biologist accomplished in generating and applying new protocols and technologies. Quick learner and experienced in excelling in a high pressure and fast paced environment

Highlights

Strong attention to detail and technology adaptibility

Project management skills

Successfully wrote and revised SOPs

Advance knowledge of Microsoft office suite

Excellent analytical and problem solving skills

Team player with excellent communication skills

Experience

Abbott August 2015-August 2016

CW Biologist (contractor)

North Chicago,IL

Support project testing and experimentation on ARCHITECT Immunoassay instrument by:

Working on multiple projects in support of design changes and/or investigation studies

Reviewing and revising draft protocols and suggesting necessary modifications

Executing defined protocols or experiments to generate quality data in a given timeline.

Analyzing and interpreting data, forming conclusions and maintaining electronic notebook to document data and conclusions

Presenting data to immediate and cross-functional team members to receive feedback.

Familiar with various assay formats including one-step, two-step, direct, indirect, antigen and antibody detection.

Experience with direct handling of HBV, HCV, and HIV positive material including human plasma and serum

Abbvie March 2015-August 2015

Lab Technician (contractor)

North Chicago,IL

Receive pharmacogenetic clinical samples into LIMS

Maintain freezer inventory of pharmacogenetic samples

Isolate DNA from clinical whole blood samples (includes HCV/HIV infectious samples)

Determine concentration and quality of isolated DNA

Prepare aliquots of DNA used for sequencing

Document preparation and disposition of samples in LIMS

CVS Caremark May 2013 – March 2015 Pharmacy Service Representative Mt. Prospect, IL

Receive written prescription or refill requests and verify that information is complete and accurate.

Assist customers by responding to questions, requests or referring them to the pharmacist for medication information

Establish and maintain patient profiles, including lists of medications taken by individual patients.

Communicate with healthcare providers, insurance companies, and patients via telephone to coordinate and process new patient medication orders and reorders

Assist pharmacist in reporting ADE by initiating the adverse drug event report for a specific drug by communicating with the patient or the doctors office.

Wal-Mart Pharmacy October 2011 to April 2013

Pharmacy Technician

Mt. Prospect, IL

Retrieved, counted and measured drugs. Retrieved and filed pharmacy prescriptions in appropriate files and help pharmacist with checking in and pricing drug orders

Obtained information for new prescriptions from customers and help them with their questions and issues on the phone and in person.

Assisted the pharmacist with doctor’s calls and all third party transactions including completion of any paper work.

Monsanto Company October 2008 to April 2011

Molecular Analyst

St Louis, Missouri

Generated data to assist in studies submitted for worldwide regulatory approval by :

Characterizing and verifying the gene of interest by isolating and purifying phage, plasmid, and genomic DNA, performing real- time Qualitative PCR, DNA sequencing analysis and Southern blot analysis to determine the DNA fingerprinting of biotech traits in pipeline according to GLP standards.

Maintaining regulatory documentation and its archival for the internal audit

Writing standard operating procedures (SOP’s) for generating data for the study to be submitted for worldwide regulatory approval.

Reviewing and checking the protocols for validation of generic products, equipment and process to comply with the GLP and ISO standards.

Assisting in compilation of regulatory submission and documentation packages

Identified, evaluated and implemented enabling technologies to improve the GLP molecular characterization process as part of method development for the specific project by:

Testing various DNA extraction or RNA extraction methods from various tissues of Corn, Soybean, Canola, Alfalfa and Cotton and determined which method is most suitable for specific plant tissue type

Designing and synthesizing DNA probes for the Southern blot analysis.

Carrying out primer labeling for primer extension assay, and primer designing.

Education

Northern Illinois University December 2008

Masters of Science: Biological Sciences

DeKalb, Illinois

Master’s Thesis : Gametophytic Self-incompatibility in Pseudo Self-compatible Petunia hybrida

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