Microsoft Office Supply Chain

Thomas R. Miller

**** ******** ***** ********, ** 60103

*******@***.*** 630-***-****

Supply Chain Distribution / Intermodal Logistics

Extensive experience coordinating, planning and supporting daily operational functions in deadline- driven warehouse to meet driver appointments & dispatch times.

Extremely reliable and safety conscious with solid experience in supply chain distribution; including shipping and receiving, order fulfillment, inventory control and quality assurance.

Dexterity at operating material handling equipment; unloading and loading product - kept accurate records of materials received and shipped out of the warehouse.

Talent for load planning; skilled in scheduling, dispatching, negotiating prices and expediting freight traffic from pick-up to delivery.

Readily support problem solving and decisiveness to enhance productivity, reduce redundancy, build morale and control costs.

Proficient in Windows using Microsoft Office (Word, Excel, Outlook), IBM AS/400, Warehouse Management System and SAP applications.

Professional Experience

Office Depot Business Services Division Carol Stream, IL

Equipment Operator / Warehouse Associate, 6/2002 to Present

Provide warehouse production as a material handler, working primarily in vendor consolidation and the B.S.D. to receive and ship office product to over 30 U.S. distribution centers and retail cross docks. Unload and transport vendor shipments to designated staging areas for each DC facility and store location. Consolidate freight and load product according to invoice and equipment specifications. In DC loading; scan and sort merchandise to appropriate route/or skid, floor load packages inside trailer and palletize product. Utilize computer to research reports to identify missing orders and product not scanned to truck. Proficient in the use of pallet riders, sit-down & stand-up forklifts, order pickers, bar-code scanners, computers and warehouse packaging equipment. Team player with zero safety hazards. Proactively maintain 5S initiatives to keep a clean and organized warehouse. Ensure compliance with environmental health, safety and corporate regulations. Participate in monthly Kaizen meetings. Train and mentor new team members.

Key Contributions include:

Achieved exceptional levels of customer satisfaction by being wave compliant through timely, accurate processing and shipping of orders.

Commended for team-oriented attitude, contributing to improved accuracy and efficiency in achieving organizational objectives.

Improved productivity index and reduced company’s lead time by making product readily available for trailer dispatch.

Channeled non-priority cargo to less-expensive carriers, effectively reducing transportation costs by up to 50%.

Avoid safety hazards by locking down docked trailers and keeping loading docks and aisles clear for passage.

Maintain a quality rating of 98.65% or higher for on-time delivery.

Reduce company’s overhead expenses with shipments of recycled ink, toners, tech supplies and cardboard/plastic bales.

Matson Intermodal System, Inc. Oak Brook Terrace / West Chicago, IL

Logistics Coordinator / Dispatcher, 7/1999 to 3/2002

Maintained up to 20 major accounts and dispatched cargo for three successively merged shipping companies: U.S. Shippers (acquired by Riss Intermodal and later acquired by Matson Intermodal). Interacted daily with vendors and customers and established long-term relationships with representatives from trucking firms, equipment suppliers, rail lines and various shipping companies. Monitored freight movements to ensure agreed-to delivery dates. Verified load data and entered information into AS/400 system for shipment verification. Negotiated transportation rates, dispatched carriers to pickup and deliver containers and kept accurate reports. Processed shipping / handling charges, authorized “flips” and repairs and scheduled appointments for pick-up and delivery availability.

Key Contributions:

Served as key contributor to avoiding plant shutdowns and product losses due to on-time cargo deliveries.

Adeptly developed new business resources through salesmanship and new pricing applications.

Education & Certification

Bachelor of Arts in Communications & Public Relations Western Illinois University 1988, Macomb, IL

Associate of Science in Business Administration Illinois Central College 1986, East Peoria, IL

OSHA Certified Equipment Operator

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