SUMMARY: Self-motivated, detail oriented information technology professional, with solid knowledge in ERP MAPICS XA. I have more than 10 years of experience working with manufacturing companies in modules such as: IFM (GL, AP, AR), COM, CAS, PUR, EC, PDM, Inventory (IM), and MRP among others. I have experience in monthly and yearly closing. Expertise in Query/400. I have developed programs around MAPICS, with RPG programming language.
Works extremely well under pressure and has great time management skills.
PROFESSIONAL EXPERIENCE
Consulate General of Colombia in Houston, TX May 2005- June 2016
Administrative Assistant
Prepare and present financial and operational reports to the Colombian government
Create and execute the budget of the consulate
Responsible for the customer service department
I helped Colombian people with document and immigration problems and visited them in jail in order to provide passports and other documents to be able to return to Colombia.
Responsible for the daily and monthly backups
Vendor management and service contract
I was responsible for performing and reporting the physical inventory of the consulate
Coordination and purchase of office equipment
Documentation improvements made to the processes of the company
Maintenance of LAN Network and upgrade of antivirus and new software
Run daily reports, monthly closing and distribute reports to end-users
Coordinate, manage and contribute to the daily operation and processes
Problem solving and troubleshooting
Monthly and yearly bank reconciliation
Yanbal de Colombia Bogotá, Colombia 2003- 2004
System Programmer – ERP MAPICS
Permanent end-user support
Responsible of the maintenance and update new versions of MAPICS.
Support and troubleshooting of different MAPICS modules such as IFM (AR, AP, GL), IM, PUR, MRP, MMA, COM.
Creating program specifications and requirements to develop the program solution in RPG, RPGIII, RPG400, and some ILE
Coordinate the annual physical inventory counts of the company, through the inventory module MAPICS and perform inventory cycle counts to ensure accuracy
Developing software using RPG and Database of MAPICS, and all the AS400 development tools
Manage the security of the system and MAPICS (CAS), including designing of roles and permissions of the users. Updated permissions and passwords
Apply PTF’s of New versions of MAPICS
Prepare financial, accounting, customer and sales reports for management
Expertise in Query/400
Monitor daily reports and duties to report anomalies according to the schedule
Newell Sanford S.A Bogota, Colombia 1992-2003
System Programmer 1996-2003
Responsible for the full-cycle testing of the new modules
Upgrading new versions of the ERP
Coordinate the annual physical inventory counts of the company, through the inventory module MAPICS and perform inventory cycle counts to ensure accuracy, and resolve discrepancies
In charge of the end-user training for the new modules, and upgrades of the ERP; this included creating of training material, and managing of courses
In charge of customer service environment
Computer Operator 1992-1996
Operate AS400
Backup and restore data, as needed or scheduled
Responsible for the daily, monthly, and yearly backups
Run daily reports and background jobs to distribute to end users
Operate and maintain a large variety of PC’s
Organize and maintain tape library, including off-site storage
Troubleshoot with AS400 support
Apply and install PTF’s and upgrade to the system AS400
Printer troubleshooting
Received support calls from other operators, application support and developers
Realized Queries and reports to present to area managers and company management
EDUCATION
University Jorge Tadeo Lozano, Bogota, Colombia
Bachelor of Business Administration Management of Information Systems May 1997
SKILLS
RPG IV, ILE, ERP MAPICS, Operation AS400, Microsoft Office, Windows