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Customer Service Engineering

Location:
Mechanicsville, VA, 23111
Posted:
January 09, 2017

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Resume:

Savannah B. Dotson

**** ****** ****, **************, ********, 23111

804-***-****

acx6ss@r.postjobfree.com

Education

Virginia Polytechnic Institute and State University – Blacksburg, Virginia Bachelor of Science, Engineering Science and Mechanics, Expected Graduation: May 2017 Minor: Mathematics

Engineering Projects

Algorithm that Identifies Tendon Tears in Ultrasound Images using Machine Learning, Senior Design, Virginia Tech, 2016-2017

Served as project manager over a team of five members

Developed an image analysis algorithm in MATLAB that acts as an objective measurement tool to quantitatively analyze ultrasound images and identify tears or areas of potential injury

Applied knowledge of biomechanics in knee and ultrasound images to accurately design an efficient algorithm

Enabled this algorithm to be available in open source programs such as Python Life-Sustaining Shelter on Mars, Exploring Engineering and Design, Virginia Tech, Spring 2014

Designed a shelter to support life on Mars while taking into account all the constraints of the harsh environment

Constructed a prototype of the design in the Virginia Tech Frith Lab Traffic Light Algorithm, Engineering Exploration, Virginia Tech, Fall 2013

Designed an algorithm in MATLAB for a stop light to increase efficiency of traffic flow at the intersection of University City Boulevard and Prices Fork Road

Piloted the algorithm with a simulation of real traffic flow Professional Experience

Virginia Tech Au Bon Pain Student Assistant Manager, Blacksburg, Virginia, November 2014 – Present

Led by example and developed protocols to improve efficiency in service

Directly worked with preparation of stock to be distributed among three other Au Bon Pain dining halls on campus

Routinely exercised independent judgement and created a safe and productive working environment Kroger General Merchandise and Drug Department Associate, Mechanicsville, Virginia, May 2013 – Present

Counted stock and assisted in departmental inventory

Directly worked with customers in customer service

Answered customer phone calls regarding stock and general questions about merchandise

Replenished shelves and located missing items

Other Activities

Served as an Engineering Science and Mechanics Ambassador at Virginia Tech, Spring 2016 - Present

Active participant in the Theme Park Engineering and Design Club at Virginia Tech, Fall 2015 - Present

Active member in the Society of Engineering Science at Virginia Tech, Fall 2015 – Present

Competed in intercollegiate swim meets and attended practices with the Virginia Tech Club Swim Team, Fall 2013 - Spring 2014

Active member of UKirk Ministry at Virginia Tech, leading worship and fellowship events, Fall 2013 – Present Relevant Coursework

Introduction to Programming in C++, Exploring Engineering and Design, Complex Vector Analysis, Solid Mechanics, Mechanical Behavior of Materials, Differential Analysis of Fluid Mechanics, Finite Element Analysis, Operational Methods, Vibration Controls

Skills

Proficient with C++, MATLAB, Mathematica, AutoCAD, Inventor, and Microsoft Office

Strong communication and leadership skills

Intermediate Spanish (5 years of practice)

Passion for completion and individual motivation

Confident with public speaking



Contact this candidate