Estivaliz Polanco
** ***** ******, ****** ****, NEW JERSEY 07304 908-***-****
*******@*****.*** • [https://do.linkedin.com/in/estivaliz-polanco-duarte-1145392b]
Objectives
Bilingual, proactive and responsible candidate with extensive experience in logistics, sales and customer relationship management willing to apply learned skills and proven interpersonal ability to strengthen the development of the company. Committed to achieve high standards of quality, services and appropriate solutions according to the requirements of place.
Experience
Caribetrans SAS as Agent of DSV, UTI, ADCOM Santo Domingo, Dominican Republic
Account Executive[09/2015 – 12/2016]
-Prospection of accounts from statistic data provided by our supervisor, in order to identify and efficiently approach with costumer.
-Approach and visit accounts to get the actual logistics processes and carrier used in order to prepare and provide accordingly proposals.
-Quotations.
-Analysis of options to provide most effective coordination of cargo for costumers. Options such as LCL, FCL, Railroad, All Motor, Airfreight depending on initial requirements.
-Follow up and closing sales under the local procedure ISO9001:2008 (Regulation for quality in Services).
-Sales leads to international agents in order to approach account CIF to be managed by Our NVOCC.
-Monthly performance presentations
ZIM Integrated Shipping Services LTD Santo Domingo, Dominican Republic
Account Executive [07/2014 – 09/2015]
-Sales
-Quotation
-Customer Prospection
-Forecasting of Export Weekly Sailings
-Pricing Follow Up
-BASC / CT-PAT costumer evaluation
-Sales Lead on new accounts
Crowley Latin America Services Santo Domingo, Dominican Republic
Sales support / Costumer Service Officer [06/2012 – 08/2014]
-Inside Sales Quotation
-External Executive Pricing Support
-Registration of quotes on EZ Tariff or Oracle
-Others (same as listed in above experiences
Education
Pontificia Universidad Católica Madre y Maestra (PUCMM)
Santo Domingo, Dominican Republic (2007-2013)
Bachelor's Degree in Business Administration(Concentration Strategy)
SKILLS
Teamwork / StrategicPlanning
Competitiveness / Leadership
Sales / Negotiation
Oracle / EZ Tariff
ISO 9001-2008
Superior CustomerService
Time Management
MS WordMS Excel / MS Power Point
MS Outlook and Internet Browsers
LANGUAGES AND ADDITIONAL TRAINING
-Spanish
-High Performance Sales (Sigmatec Institute Academy) Santo Domingo, Dominican Republic(2015)
-Leadership Program (Action Coach) (2011)
-Practical Accounting Workshop, IniciativaEmpresarial Academy. Santo Domingo, Dominican Republic (April 2008)