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Management Research

Spring Valley, California, United States
January 08, 2017

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Shohreh H.Naimi

San Diego CA *****, (661) ***-****


Expertise in preparing business plan / model and Organization strategies.

Expertise in business requirement management.

Extensive experience with planning documents and report writing.

Business process analysis and improvement.

Defined go-to-market approaches, developing business cases and preparing implementation roadmaps for new products and services.

Highly analytical and detail oriented with curiosity to uncover trends and insights from data.

Determined, adaptable, quick learning and hardworking with strong communicational skills.

Improvement customer relationship management.

Expertise in preparing master plans for telecommunication companies.

Expertise in Data Analytic using SQL and Excel and Google Analytical.

Understanding of SharePoint information architecture, governance and taxonomy strategies.


MBA from Shahid Beheshti University, Tehran, Iran, 2013- 2016.

Dissertation: “Risk Assessment in ICT‘s Research and Development Projects (Case Study: Iran Telecommunication Research Center)”

BSc of Computer Hardware Engineering, from Tehran Azad University (Central Branch), Iran, 1999 – 2003.

Dissertation: "Optimization, updating mobile users' location with a distance-based approach"

Alavi Girls' High school, Tehran, Mathematics Diploma, Tehran, Iran 1994-1998


IT Business Analyst, Iran Telecommunication Research Center, Business strategy Group ( Dec 2008 to Jun 2016

Present data insights, strategic recommendations and business intelligence from analytical output to the management team and external clients.

Defined business processes and associated system requirements.

Architect and oversee business process documentation across the enterprise, creating documentation where and as necessary.

Manage the observation of cyber space projects in Iran.

Mitigated risk factors through careful analysis of diverse aspects of research projects. Anticipated and managed change effectively in rapidly evolving global business environments.

Plan, coordinate, and deliver research projects that contribute to business strategies of telecommunication companies.

Produce analysis reports identifying inefficiencies and suggesting improvements

Compile the executive plan for ITRC regarding to the fifth plan of development.

Gain thorough understanding of business processes and systems across the enterprise

Provide e-Business Model Analysis in ICT Space.

produce the report about the identification of diverse aspects of big data and cloud computing

Provide Business strategies for Telecommunication Company of Iran (TCI) with emphasis on NGN (Next Generation Network).

Analysis of various scenarios for implementing NGN Networks

Provide Business Policy for telecommunication companies.

Work as Business Analyst with T-systems Consultant Engineers on Business Plan / Organizing Strategy / Contract management system/ Marketing Segmentation / Supply chain strategy/ and Providing Business Model for Mobile Communication Company.

Codification Vision, Mission and Targets of Fifth Development Plan and define assessment indexes For ITRC.

SWOT Analysis for TIC (Telecommunication Infrastructure Company).

Research and design National Data Center Project of IRAN.

Demand estimate in “National Broadband Network” Business Model.

IT Specialist, Iran Telecommunication Research Center, Infrastructure & Strategy of IT Group, Iran ( June 2005 to Dec 2008

Research and analyze enterprise architect

Study on outsourcing research management

Educate users on system use and troubleshooting

Install and support MS Office, Outlook, Lync, Visio, and other MS Office applications

Manage research projects as developing ICT in IRAN.

Network Engineer, Iran Telecommunication Research Center,Network Group, Iran

( June 2004 to June 2005

Administrate network and define access level for Internet users by ISA server.

Establish and maintenance of local networks / Web Servers.

Perform active directory maintenance such as password resets and granting permissions

Software validation and testing as needed

Administration of Systems Security in Local Networks.

Experience with Windows desktops and servers, MS Office, Visio

Design and Optimize the LAN and WAN Network Connectivity


Fundamental issues in providing business plan for telecommunication Companies, Limac ICT institute, Iran

Microsoft SQL (Implementation and Design) 2012, sematec institue, Iran

Enterprise Architecture, Gostaresh Informatics Company, Iran

Network +, Yavaran Emtedad Moj Company, Iran

TCP/IP, Yavaran Emtedad Moj Company, Iran

Linux, Yavaran Emtedad Moj Company, Iran

ICDL, Yavaran Emtedad Moj Company, Iran

MS-Project, Pishgaman toseh Anformatic Company, Iran

ITIL Foundation V 3.0,ITRC, Iran

COBIT V 4.1,ITRC, Iran

Basis of Negotiation in Iran Research and Telecommunication Center.


English – Fluent Farsi – Fluent


USA Permanent Resident (Green Card Holder)

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