RESUME

PERSONAL DETAILS

NAME

:

Deepak Govindsingh Rawat

ADDRESS

:

#*, **** **.*, ******** Nagar, Thane (West)

EMAIL ID

:

acx5u0@r.postjobfree.com

MOBILE NO.

:

916-***-**** / 889-***-****

DATE OF BIRTH

:

April 16, 1988

GENDER

:

Male

NATIONALITY

:

Indian

MARITAL STATUS

:

Single

LANGUAGES KNOWN

:

English, Hindi And Marathi

HOBBIES

:

Sketching, Travelling

EDUCATIONAL QUALIFICATION :

Secondary School Certificate - 2004.

Higher Secondary Certificate (commerce) - 2006.

Bachelor in Commerce - 2009.

ADDITIONAL QUALIFICATION :

Advanced user of Excel, Word, Powerpoint presentations.

English Typing speed of 30 words per minute.

WORK EXPERIENCE : Current

Emerson Process Management Nov' 2015 to Till now

Customer Service Representative

Managing customer account, following up for payment

Handling customer queries and providing proper solutions

Bridge between customers and various departments and ensuring customer satisfaction

Sending all relevant documents/Performance Bank Guarantees/Certificates to customers

Preparing various MIS reports and updating Senior Management on debtors outstanding position

Tracking of returned/rejected material if material and causes

WORK EXPERIENCE : Previous

Satkar Residency Jul'14 - Sep'15

Management Trainee

Servicing customers at food and beverage section

Managing and setting up of overall client servicing in the restaurant

Assisting senior captain in managing group of stewards

Sutherland Global Services Jul'09 - May'12

Customer Service Representative.

Tracking and sending reminders to customer for due dates on loans

Managing customer loan accounts and payment updates

Preparing MIS on defaulters and reporting to management

Handling customer queries/problem and resolving it.

The above particulars furnished are true and correct to the best of my knowledge.

DATE : /11/2016

PLACE : THANE Deepak Govind Rawat

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