Windows Server Microsoft Office
Resume:
AMINU, SAMSON L.
*********@*****.***
Summary:
To find a challenging position leveraging my experience in PC hardware/software troubleshooting, configuring and maintenance.
Highly skilled in Windows OS, Windows Server 2012, computer networking (LAN/WLAN/WAN), network monitoring and security, and MS Office Suits.
Achievements:
President’s List, Dean’s List, Professionalism Award: 2015 Gold Level Scholarship Recipient.
Education:
2016
Westwood College, South-Bay Torrance, CA
Associate Degree - Information Technology
Major: Cisco Networking
Relevant Courses
Cisco Certified Network Associate (CCNA)
Cisco Network Security
Desktop Hardware
Desktop Software
Windows Server 2012
Cloud Computing Essentials
Technical Summary:
PC Troubleshooting, and diagnosing - Hardware/Software
System Backup and Recovery, PC Imaging, Data Migration
Windows 7 Enterprise edition, Windows 8.1 Pro, Windows 10 Pro, Windows Server 2012
Microsoft Office Suite 2010 - 2013, Microsoft Outlook 2016, Microsoft Visio 2013, Office 365
Active Directory, AOMEI Backupper Professional, MCafee Endpoint Encryption, Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620, Active@ KillDisk software version 7.5
LAN/WLAN/WAN Configuration and Management
Network Monitoring, and Security
Experience:
Oct. 2016 – Jan. 2017
July 2016 – Oct. 2016
e-Team Inc./Unisys Corporation
3 Month contract employment
Client: AAA Automobile Club of Southern California, Costa-Mesa, CA.
Job Position: CUSTOMER ENGINEER 4
Job Duties:
Responded to trouble tickets via phone and email, and provided end-user direct/remote technical support
Troubleshot and resolved a wide variety of hardware/software related issues: HP EliteDesk 800 G2 – G3 series desktop PC, and HP EliteBook 755 G2 - G3 series laptops, MS - Outlook 2016
Imaged, Cloned and setup Windows 7 Enterprise edition on client desktop and laptop workstations in accordance with documented standard procedures
Installed, uninstalled and configured enterprise desktop applications on client desktop and laptop workstations
Migrated system image from client desktop to laptop workstations as needed using AOMEI Backupper Professional
Migrated end-user data in accordance with documented standard procedures
Encrypted client's end-User HP EliteBook 755 G2 - G3 series laptop hard drives using 'MCafee Endpoint Encryption'
Applied Group Policy Objects on users and computers in the domain controller
Configured Client Mobile Hotspots as needed: Verizon Jetpack 4G LTE Mobile Hotspot MiFi 6620
Disassembled desktop workstations to replace system board as needed
Participated in a team of PC refresh and upgrade project
e-Team Inc./Unisys Corporation
3 Month contract employment
Client: Department of Public Social Services, City of Commerce, CA.
Job Position: TECHNICAL ASSOCIATE
Job Duties:
Erased Client workstation hard drives using Active@ KillDisk software version 7.5
Troubleshot, and replaced parts as required
Documented Workstation Asset Tag numbers, and hard drive serial numbers
Imaged, and setup Windows 7 Enterprise edition on client desktop workstations
Lifted, and pallet stacked desktop workstations for shipment .
May 2013
to July 2016
Fox Staffing Inc, Lawndale, CA 90260
Job Position: CARE GIVER
Job Duties: Ensures the health, safety, and welfare of residents in the program. Transports residents to medical appointments, community outings, meetings, or other locations by driving agency vehicles.
Feb. 2010
to Feb. 2013
Delmat Communications, Lagos - Nigeria
Job position: PC DESKTOP SUPPORT TECH
Duties and Responsibilities:
Troubleshot and resolved a wide variety and range of hardware/software related problems, operating systems, application programs (including 3rd party vendor software).
Performed system backup, and data migration.
Setup workstations, printers, IP phones and fax machines, and maintained them to good condition.
Provided technical assistance and training to end-users as needed.
Provided client-site services to resolve hardware and software issues.
Responsible for the security of all IT assets, including physical security of equipment, data and software.
Completed and maintained inventories for tracking both old and new equipment, and software. Ensured that all assets were properly tracked and documented for management audit.
Worked as a technical and resource point for other employees.
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