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Design Data

Location:
Redmond, Washington, United States
Posted:
January 07, 2017

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**** ***** ** ** ******* WA *****

206-***-****

acx5qv@r.postjobfree.com

shyamalaprayaga.com/

Shyamala Prayaga

User Experience Evangelist

A self driven user experience evangelist with 16 years experience designing for mobile, web, desktop application.

12 years of experience conducting both qualitative and quantitative user research and provide design recommendations based on the user research data.

3+ years experience with voice or multimodal speech interface for Home Entertainment, Home Automation, Automotive and Wearables.

16 years of experience implementing User Centered Design Process and Methodology https://www.behance.net/sprayaga

Amazon Neighborhood - Self Se...Video Conferencing App - UX an...Augmented Reality Based Shop... Senior User Experience Designer March 2016 - Present Voicebox Technologies - Seattle, WA

As a Senior UX Designer I am leading, defining and managing voice and multimodal speech interface for Home Entertainment, Home Automation and security, Automotive and Wearables. Managing a team of UX designers, visual designers and UX researchers I am responsible for Designing conversational speech and natural language (Voice) applications for Automotive, Mobile and Home/IoT (Internet of Things) and Home Automation Responsible for end-to-end UX Design (Concept to Product Ship), including Voice User Interface design Conducting qualitative and quantitative end-users research and improve design based on their feedback and data.

Identifying and solving usability and UI design problems for Voice User Interface(VUI) Designing task flows, screen layouts, interaction flows, Voice user interface(VUI) flows for multimodal speech interfaces

Initiatives

Introduced innovative techniques to design voice user interfaces Presented 2 brown bags on Understanding User Personas and Usability Testing to spread UX awareness within the company

Summary

Portfolio

Work History

Nov 2015 - March 2016

Nov 2012 - Nov 2015

PRINCIPAL PROJECTS

Voice based Personal Assistance for iOT: I am responsible to lead, manage and design interactions for voice based personal assistant for iOT. Planned and conducted surveys to understand the domain usage data from real usage to shape and design our product. Also planned and conducted focus groups, user interviews and usability testing sessions on early demo prototypes to shape the product based on the user feedback and data. Vibe.ai: I am responsible to lead, manage and design interactions for vibe.ai a Conversational User Experience Platform for developers to integrate voice into any product or application. User Experience Manager

CodeSmart - Seattle, WA

As a User Experience Manager lead and established the UX practice globally for CodeSmart and its business units.

Managed global team of UX professionals and web technologist responsible for delivering Information Architecture (IA), Interaction Design (IxD), Visual Design (VD) and User Interface (UI) for enterprise (web, desktop, mobile and kiosk) applications across multiple business lines and clients. Overseeing of all creative development including resourcing, managing and client support. Reviewed proposed product designs - primarily functionality, workflows, use cases, business rules, visual design and user interface specifications for internal and client facing apps. Was responsible for presentation pitches to clients and building the design portion of proposals, including estimating effort and cost.

Was responsible to drive UX education and culture across the organization PRINCIPAL PROJECTS

Xerox AgileCourt: Was responsible to lead the team and design user experience of the Xerox court management application. This application was a redesign of their existing product and has many issues including dated interface. I planned and conducted contextual user interviews and observation sessions with court clerks and attorneys in their real context to see them using the existing product and based on the data proposed design recommendations. Advocate Healthcare: Was responsible to lead the team and design user experience of healthcare application designed for advocate hospital groups. I planned and conducted 1:1 interview sessions with healthcare professionals to collect the date which helped me drive the design decisions. Voice Personal Assistance for Connected Cars: Was responsible to lead the team and design voice experience for 2017 model of GM connected cars. Conducted usability testing sessions to refine the voice responses and interactions.

UX Designer II

Amazon - Seattle, WA

As a UX Designer II

Was involved in diving deep into the problem and identifying possible solutions and interactions for various mobile, web and Smart TV products through various UX deliverables Owned the product experience end to end and produced deliverables like Personas, user scenarios, user journeys, UX specs, task flows, wireframes, visual design, prototypes Was involved in introducing new UI patterns for Amazon Business space Aug 2012 - Nov 2012

Oct 2011 - Nov 2012 and June 2010 - Dec 2010

Worked closely with all departments to inform and educate about UX best practices so that UX pervaded all departments

Designed and implemented high-fidelity clickable mockups of the products Ensured the quality of the UX through regular bug bash-style reviews Led formal usability testing and A/B testing to validate designs Conducted qualitative and quantitative end-users research (with techniques like survey, 1:1 interview, field studies and usability testing) improved design based on user feedback and data. Initiatives

Introduced accessibility in UCD at Amazon and was involved in brining in accessibility into our UX processes

Mentored UX designers internally to develop their UX and design skills Presented brown bag on augmented reality and how it can be used in retail world Participated in various hackathons, innovationFest and ideathons Spoke in Conflux 2014 and 2015 (Amazon UX conference) PRINCIPAL PROJECTS

Andon Cord for Seller Support Associates: I was sole designer responsible to redesign the interaction for Andon cord application which suffered many usability issues. I planned and conducted contextual user interviews and observation sessions with seller support associates and collected data which helped me drive and make redesign recommendations. Later I conducted lab based usability testings session with seller support associates on a working prototype to validate my design.

Amazon Neighborhood: Has sole responsibility for designing end to end experience of the Amazon Neighborhood application which allows local sellers to setup their business and brand/product information with minimal effort. I conducted field studies and interviewed local sellers from different business lines to understand their business, needs, limitations and their mental model with online selling. I also conducted usability testing of my paper prototype and later a working prototype and refined design based on the research data.

Amazon Publisher Studio: Has sole responsibility for designing end to end experience for Amazon Publisher studio a tool which allows amazon associates to easily create contextual advertising links on their sites.

I also owned and designed end of end interactions solely for these projects: Promotions Hub, Mobile Ads SDK, Amazon Webstore Mobile and Athena Contextual Help, Junglee Shopping Tool

(Augmented Reality based shopping tool)

Principal UX/UI Designer

Host Analytics - Hyderabad

As a UI Designer my role involved to:

Create design deliverables such as; specifications, process flows, wireframes, and mock-ups Translate functional requirements into a coherent and engaging design that meets user and business needs.

Understand and advocate for the needs of Host Analytics customers Communicate interface design elements throughout the organization

Work closely with product managers and product development to define UX requirements and standards

Principal Engineer-UX

Pramati Technology - Hyderabad

Jan 2011 - Oct 2011

Aug 2009 - June 2010

As a UX Lead, I was involved in taking care of the User Experience for various projects on the Imaginea business division for their mobile and web space. I was also involved in recruitment and conducting training sessions on usability and UI side.

My roles involved

Designing complex applications for web and mobile for Imaginea clients Executing interaction design and visual design as a part of a multi-disciplinary team Creating design deliverables like wireframes, mockups, prototypes Presenting design work to the user experience team, product team, executives and clients for review and feedback

Collaborating on user experience planning with a lead experience architect Researching interaction design trends and technology trends Conducting qualitative and quantitative end-users research and improve design based on their feedback and data.

PRINCIPAL PROJECTS

V.me by Visa: I was responsible to lead, manage and design interactions for Visa's V.me product. Gallagher Basset BI application: I was solely responsible to design interactions for Gallagher Basset's business intelligence application. I planned and conducted usability testing sessions of the working prototype to refine designs based on research data. ScanFu: ScanFu is a QR code reader which scans Sports Supplement barcodes to view Product Videos, Digital Coupons, Ratings & Reviews, Contests & Sweepstakes. I worked on designing the end to end interactions for this app.

UX Designer

Mutual Mobile - Hyderabad

I was the first UX designer in their India office, I managed the end to end UX design for Mutual Mobile clients. I was involved in all phases of UX design. Was also involved in hiring new UX designers in their India office.

Job duties involved

Building and establishing the UX practice for Mutual Mobile India Designing mobile applications for iOS and Android balancing both detailed design principles and business requirements

Worked alongside visual design and engineering teams to develop personas, conceptual diagrams, user journey, wireframes, visual mockups, click-throughs, and prototypes. Presented design work to the user experience team, product team, executives and clients for review and feedback

PRINCIPAL PROJECTS

I was responsible to design interactions and conduct user research for the following mobile applications:

Vidyo Mobile

Fancru

CostarGo

Fabiona Chef

Senior User Experience Designer

Kony Solutions - Hyderabad

I was the sole and first user experience designer in the company and was responsible for Design and ideate for multi- channel across mobile phones, tablets and desktop form factor. Ensure designs are optimized for different mobile operating systems, mobile browsers, resolutions etc. and Dec 2008 - Aug 2009

May 2007 - Dec 2008

create style guide.

Define Design Strategy (Interaction, Visual & Branding strategy) for Mobile Applications and strong knowledge on emerging trends and design paradigms in the Market Define workflows through paper prototypes, conceptual sketches or Storyboards. Create wireframes with detailed Interactions and with a focus on Attention to Detail. Defining feature and common experiences, using established as well as entirely new patterns and paradigms

Designed the UX of the mobile applications (iOS, Android, Blackberry, Windows Mobile and Palm Pre) Designed and implemented high-fidelity clickable mockups for various mobile and tablet apps Conceptual planning of future UX directions

Mentored project mangers and engineering team leads in UX best practices. Was involved in hiring, managing and mentoring a team of UX and UI designers Worked simultaneously on multiple tasks while dealing with changing priorities; always maintained a strong sense of accountability and ability to meet deadlines Worked closely with executives to define product business requirements and produced comprehensive, detailed development documentation including functional requirements, site maps, process flows, page schematics

Collaborated on generation of proposals and pitches for existing and new accounts Conducted qualitative and quantitative end-users research and improve design based on their feedback and data.

PRINCIPAL PROJECTS

I was responsible to design interactions and conduct user research for the following mobile applications:

Toyota shopping app

Citibank

ToysRus

Scottrade

Kony Corporate Website (Mobile and Web)

Senior User Experience Developer

Yodlee Infotech - Bangalore

As a senior UX developer

Extensively worked on creating XHTML Prototypes and Dynamic interactions using Javascript and other JavaScript Libraries like JQuery, Prototype and YUI. Collaborated with user research team to conduct usability studies and user research Designed, Developed and maintained detailed user-interface specifications and design patterns Presented design work to the user experience team, product team, and executives for review and feedback

Developed conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes. Conducted qualitative and quantitative end-users research and improve design based on their feedback and data.

PRINCIPAL PROJECTS

Yodlee MoneyCenter: I was responsible to lead, manage and design interactions for Yodlee MoneyCenter a Saas based application. I planned and conducted usability testing sessions of the working prototype to drive the redesign of the application based on research data. User Experience Lead

Mindtree, Bangalore

As a UX Lead was

Involved in Designing and developing interfaces for our client "Intralinks" application Using UI Oct 2005 - April 2007

May 2005 - Sept 2005

May 2000 - Feb 2005

frameworks Adobe Flex and Isomorphic Smartclient, Javascript, XML, CSS Worked alongside visual design and engineering teams to develop conceptual diagrams, wireframes, visual mockups, click-throughs, and prototypes

Presented design work to the user experience team, product team, executives and clients for review and feedback

PRINCIPAL PROJECTS

Intralinks Document management system: I was responsible to design interactions for Intralinks Document management system a Saas based application. Web Technologist

AOL - Bangalore

As a part of involved in designing and developing AOL websites and internal tools. I was a part of designing and developing AOL News, AOL Music and AOL Music AIR based application. Marketing Analyst (Web Development and SEO)

Ed Ventures Elearning Pvt Ltd - Hyderabad

Was Involved in all aspects of Designing, Coding and development and optimizing Ed ventures and its partner websites for improved search-engine ranking. Vishwatech Web Development and Design

Web Developer and SEO - Bhopal

Involved in all aspects of Designing, Coding and development and optimizing this site for improved search- engine ranking.

Adobe Experience Design Adobe Illustrator Adobe Photoshop Adobe After Effects Adobe InDesign Balsamiq

Axure RP Omnigraffle Sketch

Camtasia Dreamweaver

Best implementation award Viewers Choice Award People’s Choice Award

Won the “best implementation award”

for one of my hack idea “Community Wish List”,

which was ideated, designed, developed and

patented by me and the Amazon wishlist team

implemented it due to the potential value and

innovation it adds in the advertising space

Won the “Viewers Choice” award for

one of my Augmented Reality

eShopping App idea(Junglee

Shopping Tool) which was ideated,

designed, developed and later

patented

Won the “People’s

Choice” award for

my Amazon Local

mobile app in the

innovation fest

Community Wishlist Advertising Widget ( United States A11980, Status: Filed) Mobile Ad SDK - Automation of the mapping ads (United States A13178, Status: Filed) Tools I use

Awards

Patents

Civil Engineering 1998 - 2000

Rajeev Gandhi University of technical education, Bhopal Education



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