TURAKA MAHESH

Montreal, Canada: +1-514-***-****

* E-mail: acx5om@r.postjobfree.com

IT & Telecom Professional with 16 Yrs Experience in Security Solutions, Network Rollout, System Integration (IN/VAS/IT), Solutions Delivery, service Delivery, Consulting, Business Analyst, Project Management, Technology Support / Transitions & Upgrades, Telecom Operations in GSM, 3G, LTE, VOLTE & WIMAX Networks.

OBJECTIVE

Looking for a Business Analyst/Project Management position in Strategy, planning, operations divisions in Telecom & IT organizations, where I can Utilize my Technical & Project Management skills and help to grow the organization and further enhance my skills.

PROFILE AND STRENGTHS

Award winning Green Field Telecom Network for Government Operator in India and Project/ Operations Turnaround Consultant with Multi Vendors.

Established credibility in identifying critical issues and business threats, proven ability in providing domain support for managing operations round the clock.

Manages several senior management customer teams consisting of CTO/VP/AVP cadres and have successfully executed projects in excess of 10 million USD in revenue with full Profit & Loss responsibility. Interfaces global product development units, Global Service Delivery Centre’s of Ericsson, Nokia, Cisco and the 3rd party Vendors / Sub-contractors for customer specific solutions.

Ability to communicate, negotiate & gain buy in with stakeholders at a senior operational, marketing, management & technical level across the organization with Flexible approach and an ability to operate effectively with uncertainty and change.

Consummate Professional with proven acumen to excel within a challenging environment, and initiating, administering and executing across a portfolio of projects harmonizing technical needs with business realities including Conceptualization, Pre-sales, Budgeting/ Estimation, Planning, Development, Acceptance, Implementation and Maintenance / Support.

Proven Project & People management skills, proficient in managing widely-divergent, simultaneously occurring projects within agreed cost / time lines, by using strong organizational skills, out-of-the-box thinking, and innovative problem solving abilities.

Ability to work well under pressure and meet tight deadlines.

project management in rolling out and successful realization of large, complex, high value telecommunication projects for tier-1 telecom operators in India & Overseas.

Certified Experienced Project Manager by Ericsson with experience in the Telecom, IT & working for Vendors, operators, carriers, Product Companies including Software Development.

KEY STRENGTHS AREAS

Managed Services (MS) Delivery & Execution on 2G, 3G, LTE and Wireline business

Establish project plan baseline: define project scope, secure the necessary resources and plans and monitor all activities

Drive project execution: track project activities, monitor and handle changes, conflicts and escalations

Handle customer and stakeholder engagement: manage customer relationship building confidence and trust, ensure project progress arranging meetings and customer events

Develop the business: participate to contract preparation and to pre-sales meeting.

Exceptional external customer management abilities

Management & Training of subcontractors and Third Party Partners.

Develop the CPM discipline: simplify processes, methods and tools with innovative ideas.

Vendor, 3PP Development / Management

Requirement Analysis / Technical Specifications

Infrastructure Planning / Budgeting

Cross-functional Communication & Coordination

Consulting & Systems Integration

Solution Architecture & Technical Pre-sales

ACADEMIA

Bachelor of Engineering in Electronics and Communications Engineering, Nagarjuna University,

India

PROFESSIONAL EXPERIENCE AND ACCOMPLISHMENTS

Reachout Analytics, – Feb 2016 – till date - Canada

Project Manager – pre-sales, RFP Responses, Technical & Business discussions with Customers.

oCustomer interface for Reachout Analytics, Pre-sales, Project planning and delivery.

oCreating User stories,

oResponding to RFI’s & RFP’s

Ericsson - August 2007 till January 2016

Project Manager - Customer Accounts (MTN Africa, T-Mobile USA, AT&T USA, DU Dubai, BSNL, Airtel, Etisalat, Vodafone in India)

Project delivery with Cross functional teams consists of Solution Architects, System Engineers, Software Developers, Testers for Multiple Customers.

oOverall Accountable for Project Management for Multi domain solutions by following PMI best practices & Agile Methodology

oEngages with client stakeholders regarding their business/technical needs from the Customer Service Enablement Team, acts as a liaison between stakeholders and the system developers/architects in determining how to apply existing solutions or specifying new or modified solutions to meet their needs.

oParticipate in managing the business needs by qualifying/clarifying/vetting new demand, User Acceptance Testing, communications (verbal, online training, email announcements, web site content).

oI gained the customer confidence that I am the first interface towards Ericsson for Project planning, delivery and 3PP integration

oProject Budget planning and approval of the same with Key Account Manager, Directors, VP and target for operational excellence for project results and time bound deliveries.

oIdentified the Add-on Sales opportunities and conversion into Revenue stream for Ericsson

oEstablished Project Team by identifying the right resources from Global Service Delivery centers across Ericsson world, Task Allocation, Training schedules and performance appraisals during the Project Delivery Phase

oChampions and oversees the development, implementation/fulfillment of deliverables committed/contracted to the customer

oCreates and maintains project documents including project plans, scope docs, key activities, milestones, dependencies, durations, task ownership, risks and issues for each project activity

oChampion all external and internal meetings with all stake holders, prepare, circulate and review and track the action items of such meetings both internally and externally.

oTake active role in pre-sales Project, add-on sales activities, responding to customer requirements and RFI opportunities.

oResponsible for Vendor Management, logistics and commercials to Project HW and SW

Multiple Projects Accomplished as Customer Project Manager

oEricsson E911 – MPS (Mobile Positioning System) for GSM,3G, LTE, VoLTE Networks for Tier-1 wireless Operators in India, USA & Dubai

oEricsson Charging Systems CS, VAS (ADC, WAP Gateway, Streaming Solutions, Video Gateway) rollouts in Africa, India, Bhutan

oEricsson OSS, BSS Rollout projects

o3PP solutions from Verint, TeleDNA, Mavenir, Eunomia, One2many

Motorola India, April 2006 – August 2007

Product Specialist / Technical Project Manager

WiMAX Networks & SDP for Wireless Networks.

oTechnical Project Management, Deployment, testing and integration of CSN Network in WIMAX solutions & Service Delivery Platform for GSM & 3G wireless operators.

oLeading and Supervising RFP’s & RFI’s for CSN solution at Bangalore for Middle East WIMAX Operators & Service Delivery Platform for GSM & 3G wireless operators.

oPreventive Maintenance Procedures, Remote S/W distribution, Field Change Order (FCO) / Upgrades. Preparation of SOW (Statement of Works) & Troubleshooting Guidelines for the team.

oResponsible for WIMAX - CSN Rollout / upgrades and features for the customers.

oNew Hiring for the Team, Task Allocation, Training schedule and performance appraisals.

oPlan & co-ordinate the implementation of CSN upgrades, patches & expansions with development teams and validation of the same with Testing teams.

Ericsson September 2004 – April 2006

IN/VAS DOMAIN:

oSolution Design, Solution Development, Solution Delivery & Solution Management of Ericsson VAS solutions.

oOperations of the Ericsson VAS solutions and 3PP VAS solutions for GSM Operators in India

oTranslation Database / Routing management, SS7 Signaling Network Management

oPivotal in integrating, acceptance testing and deploying systems for various VAS services

Tata Infotech, Gurgoan, March 2004 – September 2004

Nokia NetAct OSS solution Delivery & Technical Support for Vodafone India:

oWorked as Consultant to Nokia for Nokia NetAct OSS solution.

oResponsible for installation, configuration & integration of Nokia NetAct OSS solution.

oIdentification of serving areas, Determination of load centers as per rollout plan .

oPreparation and bill of quantities (BOQ) for RFP response inputs

United Telecom Networks, Hyderabad, India, June 1999 – March 2004

GSM Core Network Rollout for Government Operator in India & Technical Support for Vodafone India:

o installation, configuration & integration of Motorola OMCR solution.

oInstallation & commissioning of Motorola BTS, BSC & Transcoders

oIdentification of serving areas, Determination of load centers as per rollout plan.

oAcceptance Testing, Providing Testing for Other solutions which are depending in the Radio Network of Motorola.

TCIL(Telecommunications Consultants India Limited), Delhi, Feb1999 – June 1999 2004

oWorked as Consultant to TCIL for OFC Cable Laying Project BSNL, India.

oSite Engineer for Optical Fibre Cable laying project for BSNL, India.

o Technical Support for Cable laying installation

oOFC Cable Jointing & splicing

oSite survey to identify the right place for OFC Cable laying

oAcceptance Testing

Certifications

oEricsson Certified Experienced Project Manager (EPM) from Sweden

oCisco Certified Network Associate (CCNA) from Cisco, USA

oEricsson Certified Senior Solution Architect for Systems Integration & Consulting.

Some of Major Projects for References:

1.GSM Green Field Project - Radio, VAS and CSI Projects BSC, RNC, BTS, Node-B, OSS, VAS (Value Added Services) – BSNL Operator, India

2.Mobile Positioning System – Rollout of One of World Biggest Mobile Positioning System for 200 Million GSM Subscriber - Bharti Airtel Ltd

3.Mobile Positioning System – Rollout of Pan India Vodafone network for 120 Million GSM Subscriber – Vodafone, India

4.15 Telecom Circles – Rollout of VAS Services (ADC, MPS etc) - Bharti Airtel Ltd

5.Rollout of VAS Services on Comverse platform – BSNL, India

6.Motorola Radio Networks– Rollout of 5 Telecom circles for Green Field Operations - Etisalat DB

7.Remote Upgrades for E911 Systems – AT&T, USA

8.IAM(Identity And Access Management) solution Delivery, Customer Adaptations, Technical Pre-sales Support & Testing Strategy – T-Mobile, USA

9.Remote Upgrade of E911 system for Eastlink, Halifax, Canada

10.Mavenir EIR(Equipment Identity Register) 3PP solution Delivery for PAN India Airtel Network

11.WAP Gateway Delivery Project - Airtel, India

12.BSS Upgrade & Migration project for MTN-Uganda

13.Mobile Positioning System Upgrade, Migration & Testing for DU, Dubai.

14. Data Center Deployment Project - Government of Andhra Pradesh, India

15.Optical Fibre Cable laying project for TCIL(Government of India Enterprise)

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