Data Entry Customer Service

Linda Todicheeney 602-***-****

***********@*****.*** 2020 West Glendale Ave #2095 Phoenix AZ 85021

SUMMARY

Over 15+ years of Data Entry Operator experience, working in the realm of the HMO industry, banking and corporate setting. Customer Service Representative and Clerical Assistant experience assisting customers, team player, organized and a self-starter.

QUALIFICATIONS

Ability to work together in a group and cooperate together to do a job and achieve a common goal.

Effectively handles multiple demands and priorities and takes action to resolve issues and overcome obstacles.

Open to change and new information; adapts behavior and work methods in response to new information, changing conditions, or unexpected obstacles. Adjusts rapidly to new situations warranting attention

Demonstrates concern for achieving or surpassing results against an internal or external standard of excellent.

EXPERIENCE

Driver Command Center - Phoenix, Az (09/2013 - Present)

Driver at auto auction, adhere to all traffic rules and safety precautions. Team player and ability to work independently while driving

Data Entry Operator/ CSR Stivers Temporary Services - Phoenix, Az (07/2015 - 05/2016)

alpha/numeric input of data of shipping instructions, shipping info, CSR-call to verify addresses, shipping delivery date. sort mail. CSR-call customers to inquiry of rate quotes, verify addresses. put together booklet for nationwide auto rates, copy machine, paper puncher for booklet, binder. pay close attention to detail and book count, ability to work alone and meet deadline.

Data Entry Operator/ CSR Apex Specialty Staffing @ Optum - Scottsdale, Az (12/2014 - 05/2015)

alpha/numeric input of health application processing, 10-key. CSR-incoming calls-taking HMO health applications over the phone. documenting household information and other vital data.

Labeler Staff Force @ Papa Johns Salad & Produce - Phoenix, Az (08/2014 - 11/2014)

Labeler-production. Label containers for frozen food packaging.

Team player, meet daily production goals.

Data Entry Operato Kelly Services - Scottsdale, Az (10/2013 - 02/2014)

alpha/numeric input of investment information for portfolio, enter names, addresses, company names, dollar figures for investment. 10-key

Welder Apprentice Western States Local 4 Union Boilermakers - Page, Az (04/2013 - 08/2013)

Welding-learning on the job training, classroom teaching sessions-all phases of welding trade

Lab Aide, Welding Dept PT NPC, Northland Pioneer College - Holbrook, Az (08/2010 - 08/2013)

Lab Aide in Welding Dept.-Clerical Duties-typing, print copies, phones, order supplies, pick up supplies, grading tests/record grades. Assist on welding shop floor-trouble shoot machinery, assist with welding techniques, operate welding machinery.

College Student FT NPC, Northland Pioneer College - Holbrook, Az (08/2009 - 05/2012)

Full-time college student-Welding dept. Learning all techniques of welding, classroom and welding shop hands on training.

EDUCATION

Associate Degree AAS Welding

NPC, Northland Pioneer College, Holbrook, Az (2013)

Certified Data Entry Operator/ Clerical Maricopa Skill Center, Phoenix, Az (1984)

High School Diploma General Studies

Winslow High School, Winslow, Az (1980)

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