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Customer Service Project Manager

Location:
Columbus, GA
Posted:
January 08, 2017

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Resume:

Jeffery C. Briggs

**** **** ** 706-***-****

Columbus, GA. 31901 acx59f@r.postjobfree.com

CAREER OBJECTIVE

Motivated, solutions oriented professional seeking a responsible, challenging career position in a team environment that will allow me to apply my skills and leadership abilities while focusing on quality, productivity and cost savings and

TECHNICAL PROFICIENCIES

Read and understand blueprints and wiring schematics

Anixter Certified Fiber Optic Cable Technician

Various types of testing equipment such as Pentascanner, Fluke and others

Heavy Equipment operation, boom/bucket truck operation

Proficient at bending and installing conduit, cable trays and wire management.

CUSTOMER SERVICE FIRST ALWAYS

Highlights

Over twelve (12) years of cabling experience, including but not limited to; FX (optical fiber), Cat3 – Cat6 voice and data, coax and audio/video from rough-in to testing and certification with an emphasis on project management and on-budget, on-time project completion.

Over two (2) years experience in the construction, installation and maintenance of electrical systems including commercial and residential projects.

Excellent customer service skills and management skills.

Project management and supervision experience managing 12+ employees.

Efficiently utilize internal and external resources to resolve problems. I possess great team skills, work very well in a team environment, and believe that communication is the key to success.

Extremely dependable and reliable in any situation. Rest assured that when a project needs extra attention or a crisis situation arises, nothing less than 100% effort is put forth until the job is done right.

I am very creative, resourceful, and organized, and can adapt well to changes in the workplace. When a project or task is given to me, you can rest assured that it will be completed in the allotted time given.

Very structured work habits and exceptionally detailed. Enjoy the implementation of new technology to provide value and increase efficiency.

Skills: Automotive and Mechanical Engineer Skills,

Strong Understanding of anything Mechanical

Able to read and follow Repair or construct Instructions

Strong Automotive Background Mechanical Not so Much Technical

Strong Understanding of Cable Broad Band Services Repair and Installation

of Residential And Commercial Structures Using Coaxial Cable as Well as CAT5, CAT6

and Fiber Optic Cable

Airial and Underground Cable Construction Experienced

Excellent CUSTOMER SERVICE SKILLS as Well, At least 25 years

PROFESSIONAL EXPERIENCE

Work History 1983- 2016

Pro Com Installations 15 years

Owner operator Jeffrey Briggs DBA PRO COM.

Project Manager

Data Network Cable Installation With some Terminatio of Jacks and or Patch Panels

MediaCom Columbus, GA

3 year

Technical Supervisor

Project Manager, Lead Technician

Managed 16 or more Technician Escalation resolution

Escalation Technician

Top tier troubleshooting escalations

Charter Communications Columbus, GA

7 Years

Project Manager/Project Engineer

Managed 12 or more Technicians.

Level 3 Escalation Technician

JEFFERY C. BRIGGS PAGE 2

PROFESSIONAL EXPERIENCE - Continued

Knology Montgomery, AL

5 years

Lead Line Locator

Pro Communications Installations, Montgomery, AL

10 years/ Current

Owner – Sole Proprietor

Project Manager/Supervisor

New construction and added drops.

Specializing in Data, Voice, CCTV, COAX and Fiber cabling installation and maintenance.

Designed, installed and maintain enterprise gigabit fiber optic 1000FX & CAT3 - CAT5e networks.

CAT3 – CAT6 terminations including punch-down, snap-in and patch pane, rack, and ladder rack

construction.

REFERENCES

References provided upon request.

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