Customer Service Manager
Resume:
Khadijah Lee
**-** ****** **** ******, New Jersey 07108
Objective: To obtain a professional position as an Assistant Manager, which will best utilize all my skills and contribute effectively to the company for future advancement. Experience
5/2015-2/2016 Checkers Restaurant Newark, NJ
Assistant Manager
Greeted customers courteously with professional hospitality. Prepared take-out orders on a two minute timer.
Effectively executed all manager responsibilities
Provided overall leadership, helped coach and train the crew members for operational excellence. Ensured Occupational Safety & Health Act and company safety and security policy. Maintained inventory, assisted with profits and loss of cash transactions, daily reports and deposits. Provided customer satisfaction and profit maximization Assist with interviewing and hiring new crew members 11/2014-1/2015 Taco Bell Raleigh, NC
Shift Lead
Assist Manager on duty
Prepared take-out as well as eat in orders for customers Preparations for the following shifts during the day 6/2005-9/2005 Minimum Rate Pricing Montclair, NJ
Customer Service Representative
Made outbound calls to customers in effort to promote a new long distant carrier Supervised and managed all accounts.
Maintained a daily quota of 80+ calls on a monthly basis Education 6/2004 Malcolm X Shabazz Newark, NJ
Diploma obtained
Skills 10+ years in cashier and customer service experience Knowledge of Microsoft Windows XP and Internet Explorer Familiar with Aloha database
Reference Upon Request
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