Customer Service Training

Kimberly A Winburn

* ******** ****** ******* ** *3704 608-***-**** ******************@*****.***

Education

University of Phoenix

Associate of Arts Degree in Human Services

Early Childhood Education with:

DCF Baby Shaken Syndrome

DCF SIDS Training

DCF Infant Toddler requirement

CPR/AED Certified

Experience

September 2011 to Present

Primary Teacher Pooh Bear Childcare

Certified and responsible Child Care Teacher. Passionate and motivated, with a drive for excellence. Very friendly and outgoing.

Each child is my number one responsibility. I pride myself on being a active listener and making the right decisions on a moments notice. Each child is unique and I do my best to find quality in each child and work with them at their own pace and level socially, educationally and emotionally.

Feb. 2009 to Sept. 2013

Bartender/Cook Country Corners

Serve customer drinks and food. Cashier behind the bar. Lead cook afternoons, evenings and weekends.

Great customer service. Guarantee that all customers were satisfied with service, food and drinks.

Skills

Active Listener

Time Management

Judgment and Decision Making

Education and Training

Customer and Personal Service

Critical Thinking

Social Perceptiveness

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