Sr. Mortgage Loan Processor

Dominique Manke

Summary

Organized Level * underwriter with 5+ years experience reviewing & approving residential mortgage loans. Expert proficiency with effectively identifying and resolving complex financial issues Proactively works with other associates to resolve any and all obstacles throughout the life of the loan. Thrives in a fast-paced and ever- changing business environment. Computer proficiency including expert level experience with Microsoft office product suite. Highlights

UW SME

Self Motivated

Analytical

Customer service-focused

Safe Act Certified

Detail-oriented

Excellent time management

Excellent communicator

Experience

Sr. Loan Processor III

February 2016 to December 2016

Guild Mortgage Company - Tacoma, Wa

Provided detailed updates in daily pipeline review meetings with loan originators. Experience with down payment assistance programs and the WSHFC approval process for BOND products. Worked closely with title and escrow agents to obtain a clear title commitment and insure all necessary information was obtained to complete the loan file. Knowledge and experience reviewing and obtaining necessary loan documentation such as updated homeowners insurance policies, verification of employments, SSN verification, income IRS transcripts... Processes FHA, VA, and Conforming loan products ensuring compliance with appropriate company and secondary market investor standards

Continuously meets or exceeds production, quality & service standard Completes all federal and lender required compliance courses annually Consistently manages risk and quality on a daily basis Home Services Specialist III

September 2010 to December 2015

Bank Of America NMLS 621046 - Plano, TX

Underwrites and approves conforming conventional loans without defect Processes FHA, VA, Non-Conforming and Conforming loan products ensuring compliance with appropriate company and secondary market investor standard

Cultivates strong business relationships with sales partners and customers to provide an unforgettable customer experience

Provides hands on training to new associates

Completes all federal and lender required compliance courses annually Consistently manages risk and quality on a daily basis. Continuously meets or exceeds production, quality & service standard 7809 204th St Ct E, Spanaway WA 98387

Cell: 682-***-**** - ***************@*****.***

Accomplishments

Always receives meets and exceeds for performance review Received Gold awards for excellent customer service and top HSS in fulfillment from senior management Ranking in the top 5% for quality and production across fulfillment (300 associates) Effectively meets all quality, production, and service standards. Underwriting subject matter expert.

Strong written and verbal communication skills

Role Responsibilities: Fully reviews and approves conventional loans within level 3 signing authority. Processes loans approved by an Underwriter and/or AUS. Responsible for thoroughly reviewing documentation to clear conditions of approval and identifying red flags that could be potential fraud. Also responsible for but not limited to validating customer income/assets documentation, collateral documentation, resolving routine title issues including, but not limited to the following: vesting issues, title liens; processes subordinations and resolves appraisal disputes; coordinates closing activities. Experience underwriting and approving conventional loans through the life of the loan. Loan processing experience for all varieties of loan products: FHA, VA, Non-conforming/conforming for refinances and purchases. Very knowledgeable and familiar with Fannie Mae, Freddie Mac and the federal housing administration guidelines. Maintains an exceptional quality rating for all loans processed and underwritten. Effectively works through difficult decisions and determines the best course of action, while thriving in a fast paced environment. Excellent time management capabilities, self sufficient, but also great at working within a team. Maintains a high level of customer service by being proactive in communication with customers, sales partners, including banking center associates, realtors, etc. Certifications and Training

FCRA; HL & LAS Flood Insurance Compliance; Information Protection & Privacy; Global Financial Crimes Compliance; Code of Ethics; Real Estate Settlement Procedures Act-Section 8; Fair Lending; Fair Credit Reporting Act; Recognizing Elder Financial Abuse; (SCRA) Enterprise Awareness; (UDAAP) - Awareness; Americans with Disabilities Act; Mortgage Fraud Prevention Suspicious Documentation, Fraud Schemes, and Red Flags; Anti-Money Laundering and Economic Sanctions training; TRID; ECOA; RESPA Education

High School

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