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Sales Manager, Account Management, Sales

East Bridgewater, Massachusetts, 02333, United States
January 05, 2017

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Kayla Pierce

** ******* ****** **** ***********, Ma 02333

C: 781-***-****


Bausch and Lomb-Boston, MA August 2016-December 2016

Vision Care Territory Manager

Manage and grow 200 accounts of Bausch and Lomb’s contact lens business

Call on Optometrists and Ophthalmologists to promote contact lenses and solutions

Develop and implement account specific programs and business plans as strategic agents to the expansion of Bausch + Lomb product utilization in an accounts

Maintain CRM system in salesforce

Lead sales conversation with doctors by challenging and persuading them to change their lens fitting habits

Develop and maintain client relationships

Shred It-Previously Cintas Document Management-Sharon, Ma September 2014-August 2016

Sales Executive-President’s Club and Achievers Club Representative 2015

Drove new business opportunities for shredding services

Regularly reviewed customer satisfaction reports to ensure customer satisfaction, competitive advantage, and low cost enrollment

Worked collaboratively with service and management team to achieve desired results

Maintained strong sales pipeline

Results oriented with a sense of urgency, motivated by success

Managed small, mid and large level accounts

Ensured timely and quality completion of reports and product launch plans

Ran sales trainings for new hires

Kelly Services-Farmington, CT

K-12 Teacher January 2014-August 2014

Taught K-12 students on a variety of subject matters

Demonstrated a sense of urgency, initiative, responsiveness, and attention to detail

Nova Merchant Services-Charlotte, NC

Senior Account Executive: Connecticut Territory March 2013-December 2013

Performed administrative work for clients

Provided sales solutions and pricing structures for a diverse client base

Maintained CRM system

Prepare presentation materials, cover/introductory letters, contracts, and other business documents

Monitored direct client relations regarding product questions

Special projects and other duties as assigned

Resolved service and other customer related issues

Reviewed outgoing materials for accuracy and completeness

University of Hartford-West Hartford, CT March 2012-March 2013

Manager, MBA Program

Worked directly with UHart departments/services on issues related to student credentials, job opportunities, admissions, grades, and forms for international students

Supervised office staff in accordance with University policies including interviewing, training, assigning, planning, and directing work

Manage faculty and deans’ calendars, conference registration and arrangements

Effectively support and back up other administrative assistants, especially for high priority meetings, deadlines and deliverables

Managed website and creation of press releases

Planned and organized marketing events for the MBA Program

Coordinated programs/events for business department and attended recruiting events including open houses, corporate events, information sessions, education fairs, orientation, and commencement

Attended committee meetings and performed duties and responsibilities as necessary for the School of Business and faculty

Arrange complex meetings, including board meeting packages, and handle all other meeting material preparation and logistics

Marketed the MBA Program utilizing appropriate venues through social media campaigns

Advised international and domestic students regarding degree requirements, academic standards, applications, and awarding diplomas

Directed daily operations and served as the principal source of information on MBA Program

AbViser Medical-Salt Lake City, UT June 2009- March 2012

New England Region Manager: Territories include Upstate New York, Maine, Vermont,

New Hampshire, Massachusetts, Connecticut, and Rhode Island

Defined yearly roadmaps, sales goals, and product strategy with a clear long term vision

Sold, marketed, and trained nursing staff on the AbViser, MAD, Canyons, and OptiSpray products directly to hospitals

Drove new business opportunities for various products

Launched marketing plans for the AbViser, MAD, Canyons and OptiSpray products from market research, competitive analysis, pricing, and customer engagement

Developed and executed business plans, product training, and customer requirements

Documented and communicated business objectives, requirements, and constraints for product releases

Maintained CRM system through Telenotes and Salesforce

Monitored and prioritized communications for current and new business accounts for action and review; initiated consistent follow up

Partnered with marketing to create and implement new education materials for product launches


Awarded Top Sales Representative of 2010 & 2011

Delivered Annual Sales Increase by 46% in 2010 and 50% in 2011

Exceeded quotas every single year by up to 100%

Earned quick promotion to New England Region Manager after first year of hire


Curry College-Milton, MA 2012

Master of Business Administration

Roger Williams University-Bristol, RI 2009

Bachelor of Science in Business Management

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