Sales Customer Service

WILLIAM HEMPHILL

****.********@*****.*** I 562-***-**** I LINKEDIN/IN/WILLIAMHEMPHILL

PURCHASING AGENT/PURCHASING MANAGER

Sales Managing and Training • Financial Responsibility to $250K • Placed over $25 million with Cisco Direct

Merchandise Planning & Allocation Retail Operations Inventory Planning & Control Employee Training, Development & Leadership Vendor Relations & Negotiations Inventory Shrinkage Control & Management PROFESSIONAL EXPERIENCE

Purchasing

Purchasing Manager - Radiant Systems, Irvine, CA 2008-2010 Purchasing Agent - SIGMAnet, Ontario, CA 1997-1999 8 years of sales and management experience, including office, inbound, outbound and retail. In Purchasing rolls (see below) worked closely with sales departments in a sales operations role. Notable achievements:

Placed $25M with Cisco Direct.

Ordered hardware and software to maintain inventory at Radiant Systems. Developed order fulfillment policies and procedures and trained staff on them. SALES/CUSTOMER SERVICE

Sales and Purchasing Manager - Samis VIII Market, La Mirada, CA 2013–2017 Insurance Sales & Customer Service- VPI, Brea, CA 2003-2005 Assistant Store Manager - Games Workshop, Ontario, CA 2001-2003 Department Manager - Guitar Center, Brea, CA 1999-2001 Store Manager - JDC’s Distribution, Whittier, CA 2005-2008 Achieved over $500,000 in sales at VPI.

Led sales staff to exceed monthly sales goals of $75,000 to $100,000 at Games Workshop. Trained sales staff on Cisco tools, Radiant software, and Great Plains. Guitar Center Brea Employee of the Year for 2000, Cert. Of Commendation from GW. TECHNOLOGY SKILLS

Proficient in MS Office, Great Plains, Wordpress, Adobe Photoshop, Sony Vegas, & PC Hardware

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