Cable/electronic technician
Resume:
Fort Washington MD *****
***********@*******.***
AUSTON GRAY
OBJECTIVE
Seeking entry to mid-level position in the installation and repair of telecommunication cable and wire systems/ alarm systems. Have extensive hands-on experience in thousand dollar military cable and wire systems, test sets, and permanent/temporary installation of telephone, CATV, and broadband internet.
EXPERIENCE
Access Control Inspection/Helper
Electronic Security System Inc.
December 2015 – August 2016 Upper Marlboro, Maryland
Quarterly inspections of sites under maintenance contract with the company, noting any issues observe by myself or customer. Create service tickets for any issues found onsite. Occasionally assist senior techs in installation projects and additional services requested by customer.
Telecommunications Technician 5
Comcast Cable
February 2011 - June 2014 • Washington, District of Columbia
The installation and maintenance of high speed internet, digital cable, and VoIP services in residential and commercial environments.
Cable and wiring installation and repair. Face to face customer service. Extensive troubleshooting skills with home networks, digital cable television, and phone services. Utility pole climbing with the proper use of safety equipment. in the field assessment of cable and wiring pathways in residential and commercial environments.
Skills: Cable and Wire installation and terminations. Network integration. Telephone installation.
Satellite Installer and maintainer
Mastec(Direct TV Contractor)
February 2009 - April 2010 • Chantilly, Virginia
The installation and maintenance of satellite televisions services.
Must be capable of taking proper elevation and direction for the proper placement of digital satellite dishes on residential and commercial premises.
Installation/service technician II
Brink’s Home Security
August 2005 - April 2008 • Lanham, Maryland
- The installation and troubleshooting of brink’s home security alarm systems in various residential and business environments using a variety of techniques, such as:
- wall fishing of wires.
- carpet snaking
- attic drops
Must excel in customer service as well as track equipment and paper work with 100% accuracy.
Drive company vehicle in a safe manner.
Efficiently manage time.
Skills: Wall fishing, low voltage wiring, face to face customer service
Customer Satisfaction Technician I
Starpower Communications
September 2003 - February 2005 • Lanham, Maryland
The installation of Cable television, high-speed modem service, and telephone service, Also the use of various trouble shooting skills for each product that the company provides. As well as portraying a professional yet approachable appearance to the customer.
cable/wire systems installer/maintainer (31L)
United States Army
August 1999 - December 2001• U.S. Army
Tactical and commercial installation/maintenance
of military phone and data cable/wire systems in various conditions. Advanced problem solving skills in cable/wire layouts. Experience in various test sets required for the up-keep on cable/wire systems. When required become a supervisor on various projects with a team of two to three personnel
stock clerk,bagger,cashier
Food Lion Grocery Store
May 1997 - August 1999 • Fort Washington, Maryland
Keep shelf inventory and restock merchandise if needed. Bag groceries in a safely and timely manner. Check products thru register and receive payment for items purchased.
EDUCATION
Comcast technician training courses (1-5)
Vocational
High Speed Internet, Digital Cable, Voice over internet
2011 - 2014
Direct TV university
Vocational
The proper installation and maintenance of digital satellite systems for residential and commerecial
2009 - 2009
National Burglary And Fire Alarm Association
Certification
2005 - 2005
Brinks University
Certification
2005 - 2005
Learn all information to successfully install and provides maintenance for all current and past burglary and fire alarm systems in various environments.
Starpower CST training course
Certification
2003
Intermediate courses in customer care, FCC regulations, installation and troubleshooting methods for phone,cable and broadband internet services ; etc.
basic cable/wire installer/maintainer course
Certification
2000
9 week course on military cable/wire installation and test sets required for the proper equipment installation. Some tactical fiber optic experience.
Freindly High school
High School or equivalent
1999
References
1.Ceric Boyd (ph# 504-***-****)
Worked together in U.S. Army
2.Thomas Morgan (ph#805-***-****)
Worked together in U.S. Army
3.Fred Thomson (ph#301-***-****)
Worked together at Direct TV and Comcast
4.Nigel Brake (ph#202-***-****)
Worked together in U.S. Army
Contact this candidate