Engineer Information Technology
Resume:
DELRIN BURNETT
Mobile: 314-***-**** Home: 314-***-**** ***********@*********.***
CAREER SUMMARY
Innovative and focused Business Professional with a flexible mindset looking to excel in coordinating between business and technical areas to achieve on-time, on-budget and on-spec project completions. Able to merge customer and user needs with business requirements, budgetary restrictions, first time quality, risk reduction, and effective and efficient program execution with logistical considerations to meet project deliverables. Proven initiative for learning with an exceptional record of improving operational efficiency, delivering cost and high performance technology solutions to meet challenging business demands.
TECHNICAL EXPERIENCE
Operating System: Windows (98/2000, XP, 7, Vista), UNIX and LINUX
Hardware: PC – Windows, Mac, iPads, Android, Tablets, Workstations, Servers, Hubs, Printers, et al
Software Applications: Microsoft Office (Excel, Access, PowerPoint, Word, Visio), Adobe Photoshop, Lotus Notes, RALLY, JIRA,
Network: LAN/WAN, TCP/IP, DNS. VPN, WINS, Cisco Routers, Red-Back Routers and Ethernet
Languages: Visual Basic, Pearl, Python, XML, HTML and SQL
PROFESSIONAL EXPERIENCE
MasterCard, O’Fallon, MO 08/2016 – Current
Scrum Master / Sr. System Analyst (Contract Position)
Provide ongoing technical expertise and support to the development lifecycles of MasterCard products and ancillary applications.
Act as a liaison between the Business Analysis and the technology teams to ensure that business and functional requirements are aligned appropriately with MasterCard Technologies; while prioritizing and identifying cross application/system enhancements.
Perform analysis of system requirements and work closely with developers to enhance system.
Document and coordinate audit controls and PCI requirements and other aspects of this role that may occur depending upon the specific functional area: Web Application.
Organize and facilitate sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings.
Responsible for creating clear and concise epics/stories with the use of agile software such as: JIRA & RALLY.
Instruct and model core Agile principles of collaboration, prioritization, team accountability and visibility; ensure consistent application of scrum methodologies across the enterprise.
Work with the engineering managers to identify cross-team dependencies and manage inter-team tasks.
Evangelized the benefits of Scrum to ensure its smooth adoption.
Assist team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 30%.
Boeing, St. Louis, MO 01/2015 – 08/2016
Project Coordinator / System and Data Analyst
Researched complex or multiple processes, applications, systems and data to identify functional requirements for application or system design.
Provided input to determine complex project scope, schedule and budget baselines based on an understanding of the system development lifecycle.
Developed and executes project communication plans and identifies need for vendor-provided products and services.
Identified need for vendor-provided products/services and coordinates and oversees supplier activities.
Consulted with customers to clarify and refine complex requirements while leveraging Boeing IT best practices.
Interpreted and translated complex requirements into documented functional specifications using effective communication.
Lead and managed projects to develop and execute tests to validate system functionality against specifications, presenting solutions to the department.
Express Scripts, Inc., St. Louis, MO 10/2012 – 09/2014
Business Analyst
Implemented numerous business optimization projects and reporting tools that improve efficiency, reduce expenses, labor costs and maximize profits by automating manual processes.
Led projects to deploy software for multiple cross-functional teams and business units while directing, tracking and outlining software development life cycles (SDLC) and utilization for various projects.
Responsible for the maintenance, monitoring and scheduling of system upgrades for various business applications as well as system analysis, testing, training, troubleshooting and validation of data prior to implementation.
Collaborate with business owners to define, create and maintain detail requirements necessary to meet business needs in addition to facilitating regular triage meetings to recognize and determine critical testing faults.
Provide daily and/or weekly project summary level reporting to Senior Leadership detailing the progress, cost analysis, task completion and budget statuses.
AT&T, St. Louis, MO 11/2011 – 09/2012
Network Operation Engineer
Responsible for the disaster recovery team: addressed complex issues and provided assistance to support massive projects within other regions.
Performed network connectivity testing on escalated installation repair tickets for residential and commercial customers.
Installed and repaired VoIP service by remotely monitoring traffic, resolved connectivity issues and exchanged defective hardware.
Save-A-Lot/SUPERVALU, St. Louis, MO 05/2011 – 11/2011
System Engineer (Contract Position)
Edward Jones, St. Louis, MO 02/2011 – 05/2011
Sr. System Administrator (Contract Position)
Energizer, St. Louis, MO 12/2010 – 02/2011
System Analyst (Contract Position)
BAI, St. Louis, MO 05/2010 – 11/2010
System Technician (Contract Position)
AT&T, St. Louis, MO 03/2003 – 03/2010
Network Engineer 05/2008 – 03/2010
Computer System Engineer: 06/2006 – 05/2008
Senior Consultant/Supervisor 03/2003 – 06/2006
EDUCATION
Project Management Certificate Washington University St. Louis, MO 2015
Master of Information Systems University of Phoenix St. Louis, MO 2011
Bachelor of Information Technology Lindenwood University St. Louis, MO 2007
CERTIFICATIONS
Lean+ Six Sigma Green Belt Certification Expected completion: December 2017
Project Management Professional (PMP) Certification Expected completion: December 2017
Information Technology Infrastructure Library (ITIL) Certified Completed: 2015
REFERENCES
Available Upon Request
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