Customer Service Representative
Resume:
Marvelene Barr
Cincinnati, Ohio 45211
**********@***.***
EDUCATION
South University, Savannah-Bachelor of Applied Science-Healthcare Management
September 2010 to Present
Brown Mackie College, Cincinnati-Associate of Applied Science- Healthcare Administration
February 2008 to February 2010
PROFESSIONAL EXPERIENCE
XPO Logistics (Formerly Conway Freight) April 2012-Present
Customer Service Specialist
Perform Reception Duties
Scan Bills
Provide Rate Quotes
Trace Shipments
Provide Transit Times and Proof of Delivery
Check Drivers In
Duke Energy August 2009- October 2011
Customer Service Specialist
Assisted with billing inquiries
Entered all data and maintained current information within a large database
Dispatched electric and gas emergencies
Scheduled new and discontinuing services
American Airlines January 1996- August 2008
Customer Service Representative
Performed all Reception duties
Assisted customers with reservations and educated them on services
Directed customers to destination
Resolved any issues that customers may have experienced
References Available Upon Request
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