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Customer Service Representative

United States
January 04, 2017

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Marvelene Barr

**** ********** ****

Cincinnati, Ohio 45211



South University, Savannah-Bachelor of Applied Science-Healthcare Management

September 2010 to Present

Brown Mackie College, Cincinnati-Associate of Applied Science- Healthcare Administration

February 2008 to February 2010


XPO Logistics (Formerly Conway Freight) April 2012-Present

Customer Service Specialist

Perform Reception Duties

Scan Bills

Provide Rate Quotes

Trace Shipments

Provide Transit Times and Proof of Delivery

Check Drivers In

Duke Energy August 2009- October 2011

Customer Service Specialist

Assisted with billing inquiries

Entered all data and maintained current information within a large database

Dispatched electric and gas emergencies

Scheduled new and discontinuing services

American Airlines January 1996- August 2008

Customer Service Representative

Performed all Reception duties

Assisted customers with reservations and educated them on services

Directed customers to destination

Resolved any issues that customers may have experienced

References Available Upon Request

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