Customer Service Manager

KATALIN KRIEGER

*** ****** ******, *****, ** ****1 978-***-****

*************@*****.***

EXPERIENCE

MANAGER OLD MILL RESTAURANT WESTMINSTER, MA

**** - *******

Supervision of wait staff

Employee scheduling

Coordination of weddings and private functions

Organize and manage daily workflow

Cash control, reception, billing functions

WAITRESS OLD MILL RESTAURANT WESTMINSTER, MA

2005 - 2015

Provided exceptional customer service

Managed time wisely to improve dine-in experience for customers

Fostered teamwork among other wait staff and kitchen staff

CERTIFIED NURSING ASSISTANT LEGENDS CENTER GARDNER, MA

2007 - 2012

Provided patient care including Activities of Daily Living

Managed time accordingly to assist all assigned patients in a timely and organized fashion

Provided sensitivity and compassion to residents

EDUCATION

MOUNT WACHUSETT COMMUNITY COLLEGE GARDNER, MA

ASSOCIATE’S DEGREE LIBERAL ARTS 2007

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