Customer Service Sales
Resume:
Claudio Perrone
* **** ********** **, ****** Heights, Brgy. San Antonio Paranaque City (PH)
*******.*********@*****.**
More than a decade experience at top level in PR and events planning particularly within my region, Bologna, and also in high class level events in Sardinia for summer season or up to the Alps for the winter season. I can organize and manage different kinds of events: from private party to worldwide corporate events (Audi, Camel). I am a leader and also a team player; coordinating a team to easily reach goals and at the same time, work hard as a member of it. I can easily handle stressful situations and have a high level of adaptability. I can adjust myself in a short period of time adapting to big changes such us life style or moving to different countries. I love accomplishing tasks, I am positive and highly motivated by new challenges. I attended and completed Sommelier course level 1 (AIS Emilia, section Bologna).
Manager
ZST Financing Corp, KM31 National Road Tunasan, Muntinlupa City
June 2014 to Present
Managed all aspects of lending, including sales, risk determination, and approval.
Handles and maintains 20 – 30 portfolio of small business clientele
Oversee entire loan process including application, origination, processing and closing.
Interview prospective loan applicants to determine up front eligibility and screen for approval.
Studies and evaluates risks relative to profits on business deals proposed by clients
Tracked and reported credit deficiencies and provided action plans to improve quality loan applications.
CEO / Owner
King SRL, Via Rotta 10, Bologna, Italy
May 2012 to May 2014
Managed all aspects of running a night entertainment company from advertising up to interacting with the authorities for public safety.
Hands-on on almost all the important fields that make the company run
Interacts with public offices, banks and suppliers
Creates company guidelines to follow and sets goal to achieve
Targeting different prices for different events
Hires and manages employees, studies strategies to improve their results based on their personalities
Approves advertisement based on the types of the targetted customers
Events Planner and Public Relations Officer
La luna SRL, Folie Folie SRL, Matisdinner Club, Kinki, Lobby, Chalet delle Rose,
Capannina (BO) Pineta - Milano Marittima (RA), Italy etc.
1999 - 2014
Create events concept, pool a team of specialized individuals suitable for the project, find the perfect location
Negotiate with suppliers, sponsors and external partners.
Summarize the expenses (variable and fixed), compute the BEP and target the price and/or attendance to reach profit
Oversee, supervise overall events and anticipates issues before it occurs
Most successful event organized was Project X Act One, Two and Three. I created the concept, execute it and event continued until i moved abroad. Reached almost 10,000 attendees, best attendance from one the three event.
https://www.facebook.com/projectxita/
https://www.youtube.com/channel/UCBgWXsLYavNOGutmcHhRQ8g
Public Relations Officer, Exclusive Promoter
VgMania SRL - Padova, Italy
Travel Agency
2011 - 2014
Targeting the ideal clients, supervising the ticket selling and costumer care during the holiday
Exclusive promoter within my province
Organizes, coordinates teams for ticket selling and ensures all the tickets are sold out
Promotes the holidays with social media and general ad
Organizes and supervises transportation from my region to the events area and from hotels to the events spot
External Advisor
Assn. ESN Bologna – Italy
2010 – 2012
Advisor hired by the association to help them in organizing different kinds of entertainment for the Erasmus (foreign) students
Preparing holiday’s package all around Italy
Find location and set up different activities such us football tournaments, party, gathering nights etc
Generates profits for the association’s daily expenses
Public Relations Officer
John Club 1168, Via Nazioni Unite 45 - Folgaria (TN), Italy
Nov 2010 – Jan 2011 (Seasonal)
Established a team to maximize the club’s profits during the Christmas period
Head chief of the PR for the winter season.
Plans Club nights and promotions
Setting / targeting prices for all club events (including promotional)
Makes pricing promotion packages for special events and holidays.
Public Relations Officer
Privè Concept Club - Porto Cervo (OL), Italy
Jun 2010 - Sept 2010 (Seasonal)
PR for the summer season in one of the top luxury holiday destination in Italy
Other experiences:
Retail Sales Executive
Gem Palace, MI Roas, Jaipur, Rajasthan IN
Jun 2011 – Sept 2011 (Seasonal)
Focused on high profile foreign clients' costumer care.
Creates and maintains/updates catalogue of new designs from the lab/jewelers.
Fulfills and ships supplies of new jewels to other branches.
Customer Service Associate
da Katerina - Piazza Mickiewitcz - Bologna, Italy
2000 – 2006
Delivery
Cashier
Kitchen helper
Education:
Alma Mater Studiorum università di Bologna
Sept 2003 – Sept 2008
Economia Aziendale, Marketing, Gestione E Controllo Ecc.
Laurea Triennale Voto 82/110
Liceo Scientifico
Sept 1998 – Jun 2003
Materie Scientifiche E Umanistiche
Result achieved 70/100
References is available upon request.
Contact this candidate