ABRAHAM WAGSHOL

** ******* *** ***- **

Norwalk, CT 06850

Cell 203-***-****

acx37w@r.postjobfree.com

Summary

15+ Years of Professional Experience in Technical Support, System Administration and Network Management.

15+ Years of Windows 2012/2008/2003/2000 server administration, Active Directory administration and Exchange messaging 2003/2000/2007/2010 (2,000+ servers)

Install configured troubleshot vmware 5, vsphere 5,esxi5

Designed, configured and implemented Active Directory 2003/2008 and Active Directory infrastructure

Configure edirectory zeneork 7 Novell IDM 3, Novell 6.5 imaging of servers and laptops and desktops

Administration and third level support for Windows2012/2008/2003/2000 and Exchange 2000/2003/2007/2010 messaging servers for more than 2000 servers

Blackberry servers. (Install configures servers and hand held devices).

Strong analytical, technical and troubleshooting skills with ability to learn fast and always a team player

Performed Disaster Recovery of Windows 2000/2003/2008/2012, Exchange 2000/2003/2007/2010 messaging (hot sites)

Successfully delivered services with excellent customer satisfaction.

Working independently and with team members to coordinate tasks and resolve anomalies in messaging systems and servers

Strong technical leadership in managing project deliveries and teams.

HARDWARE:

IBM AS/400, IBM Systems 36 and 38, IBM PC, IBM Servers, HP servers, COMPAQ Servers, Cisco Router, Cisco hub, Cisco switch, Laptops, desktops, Blackberry, Tape 3570(Magstar).

SOFTWARE:

Office XP, Office 2003, CL, DFU, SDA, Midas, Query, PTF, SSP, BPCS 4.2, 6.4, Louts Notes 6.0, Windows 2000 & XP, Windows Server 200*-****-****, SQL Server 2000, Exchange 2003,2007 SAP 4.6C

NETWORK SERVICES:

DHCP, DNS, WINS, SMTP/POP3, HTTP/HTTPS, FTP, PIX, ASA Firewall, VPN

COMMUNICATIONS:

Novell Netware V6.5,Zen work 7, Gateway 400, Rumba 400, SNA, X.25, Token Ring, APPC, APPN, T1, TCP/IP, Ethernet, Vpn,

EXPERIENCE

INSIGHT CATASTSTROPHE GROUP

System Administrator (2014– present).

Designed, configured and mplemented Active Directory 2003/2008 and Active Directory infrastructure Configured, installed and trouble shoot Windows Servers 2003/2008/2012, SQL Server 2000 and Exchange Servers 2003/2007/2010.

Install configure and troubleshot Linux servers.

Install configured troubleshot vmware 5, vsphere 5,esxi5(Microsoft VMM in this position)

Project managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards. ((windows XP to windows 7 new software and updated software and hardware, server 2003 to 2008)

Designing and implementing secured business solutions, relying on Group Policy, through GPO

Install 3rd party software.

Update 3rd party software.

Solve problems (hardware and software).

Designed and implemented group policy.

Configured, installed and trouble shoot laptops and desktops.

Configured Blackberry server and Blackberry devices

Interacted with all levels of employees from the CEO to lower level employees

COMPUCOM

Network And System Administrator (September 2009- 2014) Contractor

Designed, configured and implemented Active Directory 2003/2008 and Active Directory infrastructure Configured, installed and trouble shoot Windows Servers 2003/2008,/2012, SQL Server 2000 and Exchange Servers 2003/2007/2010.

Install configure and troubleshot Linux servers.

Install configured troubleshot vmware 5, vsphere 5,esxi5

Configured trouble shot DAG for exchange 2007/2010

Architecting a large Windows desktop/laptop/Active Directory environment (1500 laptop and desktops).

Project managing, deploying and supporting large scale O/S migrations and introducing new technology based on business needs and industry standards. ((windows XP to windows 7 new software and updated software and hardware, server 2003 to 2008)

Designing and implementing secured business solutions, relying on Group Policy, through GPO

Install 3rd party software.

Update 3rd party software.

Solve problems (hardware and software).

Designed and implemented group policy.

Configured, installed and trouble shoot laptops and desktops.

Configured Blackberry server and Blackberry devices.

Created images for servers, laptops and desktops.

Interacted with all levels of employees from the CEO to lower level employees.

BREAKINGVIEWS – New York, NY

System Manager (Jan 2009 - Sep2009)

Primary technical support person for an office of 20-30 people, about 10 people worked remotely.

Designed, configured and implemented Active Directory 2003 and Active Directory infrastructure.

Designed and implemented Forest, domain and administrative structure.

Designed and implemented group policy.

Configured, installed and trouble shoot Windows Servers 2003, and Exchange Servers 2003.

Configured, installed and trouble shoot laptops and desktops.

Configured Blackberry server and Blackberry devices.

Configured and monitored all Networks Switches, Routers and Hubs.

Fixed Software Windows 2000, Windows XP, Office 2003, Document Server, inventory hardware and software.

Created test environment for testing hardware and software.

Created images for servers, laptops and desktops.

Installed and configured laptops, desktops and printers.

COMPUCOM - Genpact and GE Locations

Network Administrator (2007-2008) Contractor

Designed and installed Disaster Recovery Plan for Hot Site.

Designed, configured and implemented Active Directory 2003 and Active Directory infrastructure.

Designed and implemented group policy.

Interacted with all levels of employees from the CEO to lower level employees.

Supported executives at the office, home office and when traveling Domestic and International.

Installed and configured laptops, desktops, printers, wireless network at executive’s homes.

Researched new technologies for both software and hardware.

Configured and installed laptop and desktop from Images.

Configured and installed Windows Server 2000/2003, Exchange 2003.

Deployed and set up laptops and desktops to clients.

Trained clients on hardware and software updates.

Fixed software Windows 2000, Windows XP, Office 2003.

Fixed hardware, desktops, laptops and printers.

Analyzed and troubleshot user’s problems locally and remote using Net Meeting and Web software.

Install software to remote users via I backup, Net Meeting and Webx.

Used Clarify for Problem Management software to update and track cases.

Configured, installed and troubleshot Blackberry, PDA’s, Cell Phones and Outlook 2000/2003.

Configured group policy and Active Directory.

Configured, Installed and troubleshot VPN, SID and RSID.

Vendor Management.

Configure And Install I backup For Backup and Recovery.

.

CLAY PARK LABS -- Bronx, NY (PERRIGO NEW YORK).

Data Processing Manager and Network Administrator (1995 - 2007)

Supervised team of three professionals.

Designed and installed Disaster Recovery Plan.

Designed, configured and implemented Active Directory 2003 and Active Directory Infrastructure.

Designed and implemented group policy.

Transfer BPCS files to SAP 4.6C.

Full Cycle Project Management.

Configured PCs for connection to the Novell network.

Configured and Installed Novell 6.1 Server and Windows Server 2000/2003. Exchange 2003, IIS Server, Configured Window 2000 Workstation and Windows XP.

Setup new users on Lotus Notes 6.0.1(workstation and server).

Hardware and software installations – Installed BCPS 4.2 and then upgrade to 6.4, installed BPCS Client Server, Support Acr, Acp, Sal, Cst, Cdm, Cld, Pur, Inv, Ord, Scm, Mmm, Edi, Uccnet.

Configuration of terminals, printers, modems, lines and controllers

Configuration of remote sites overseas-Using Pass-Through

Installation of new AS/400, Model 510 530 S20 820 I5 and upgrade to new release.

AS/400 Security Administrator, Network Security Administrator.

Performance tuning and capacity planning – Using PM/400

System troubleshooting documentation migration and scheduling.

Performed system maintenance and space management.

Developed backup procedures.

Heavy phone support .

Vendor Management and signed contract with vendor.

Worked with PBX Phone System, Add Lines, Add Users, Change Cards in the PBX System. Got in contact with outside vendors for global connection.

Installed and troubleshot PC support and client access.

Configured and troubleshot IBM PCs and compatibles.

Worked in a Multi AS/400 support environment.

Education : Tel-aviv university BA computers engineering

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