Customer Service Data Entry
Resume:
IDA R. Hall
Des Moines, Iowa 50315 5261
*********@*****.***
Professional Profile:
A reliable customer service professional experienced in medical billing and insurance that enjoys the
challenge of providing excellent customer services that meet or exceed customer expectation. A
detail oriented, organized individual that is comfortable interacting with customers of diverse
backgrounds.
Professional Experience:
● Confers with staff, sponsors and organizing committees to plan, organize and coordinate
services or events, including transportation, catering, signage, displays, printing, and security
ensuring special needs requirements are met.
● Inspects event facilities to ensure conformity to customer requirements and monitors event
activities to ensure compliance with applicable laws, satisfaction of participants and clients.
● Resolves customer service or billing complaints by exchanging merchandise, refunding money
or adjusting bills ensuring proper documentation of interactions and transactions. Refers
unresolved issues to designated departments for further investigation.
● Reviews billing for accuracy, determines charges or services, collects deposits and payments
or arranges billing.
● Required to maintain updated and detailed documentation and files.
Professional History:
West Des Moines Human Resources
Clothing Closet
Fraternal Order of Eagles, #109
Event Coordinator (Volunteer)
Unity Point Health: Customer Service Agent
Olsten Staffing : Data Entry / Admin Asst
Education:
Collins High School General Education
Diploma
Collins, Iowa
National Career Readiness Certificate Bronze
Contact this candidate