SUMMARY
HIGHLIGHTS
ACCOMPLISHMENTS
EXPERIENCE
MICHAEL J BAKER JR
* ******* ******, ********, ************* 02351 *******@*****.*** Energetic management professional versed in business management, finance and sales. Emphasizes process improvement to increase profits and customer satisfaction. Store/Operations management
Business analysis
P&L management
Employee engagement
Exceptional time management
skills
Leadership mentoring
Adaptable
Procedure development
Trainer in C.A.R. (career advancement readiness program) to teach, train future leaders in the company (worked on the team who created the plan) . On leadership panel who created regional training plan ( called 4,6, 8 cylinder training ) for new, current team members and all key holders. District training manager for district, train all new key holder position and new District managers.
Also re-certify and train struggling managers.
On a panel of high potential managers training to be multi unit manager
(district managers)
leader in crisp audits (store audits through out region) Acting district manager when district is needed to be covered.
06/2015 to Current Hub Manager
Advance Autopatrs - Plymouth, MA
Oversee day to day operations of Plymouth Hub which services 10 Advance stores in Massachusetts.
Planning and executing deliveries run times and forecasting any opportunity areas.
Reduced and controlled expenses by improving resource allocation. Identified key growth opportunities for the business through visiting and creating action plans with top 20 focus commercial customers. 04/2010 to 06/2015 Store Manager
Advance Autoparts - Quincy,Dorchester,Norwood, MA Multi unit manger for 3 locations in Boston area while hitting targets in each store.
Managed the day-to-day tactical and long-term strategic activities within the business.
Maintained account plans for top 20 commercial accounts Coached and mentored 30 staff members by offering constructive feedback and taking interest in their long-term career growth objectives. 04/2009 to 07/2009 Warehouse Supervisor
Best Buy Logistics - Bellingham, MA
Developed training and orientation for grand opening of warehouse. Coordinated plans for transfer of 100 million dollars of inventory. Responsible for staffing and training new team members. Established safety culture to keep associates safe. 06/2006 to 01/2009 Hiring, and Regional Pricing Manager Circuit City Inc - Natick, MA
Coordinated staffing district for holiday season.
Developed processes for training new associates.
Executed competitive pricing for the region.
Overhauled training programs for people development. Ensured results for company shareholders.
Oversaw inventory accuracy including cycle counts. Responsible for payroll and time sheet management. EDUCATION
CERTIFICATIONS
SKILLS
REFERENCES
Established hiring process and filing system.
Handled building maintenance.
Managed visual merchandising and look, sound and feel of store Controlled teaching and training, asset protection and loss prevention. 05/2005 to 05/2006 Magnolia Home Theater Manager
Best Buy, Inc - Watertown, MA
Managed grand opening of store within store concept. Teaching, training, and staffing store.
Delivering results to shareholder which include monthly comps up to 36% over last years business.
Growing internal customers business into higher performance products. 01/2002 to 05/2005 Sales Manager
Best Buy, Inc - Framingham, MA
Accountable for 40 million dollar business.
Staffing.
Mentoring new employees through training.
Enhanced customer loyalty.
Reinforced behaviors with leadership team to impact employee and customer experience.
Executed standard operations that provide structure and support of company mission.
Impacting performance through sales leadership program driven to deliver exceptional customer experience.
01/1995 to 01/2002 Sales Counselor General Manager Circuit City, Inc - Danvers, MA
Staff, train, and develop sales counselors to provide knowledgeable and friendly service.
Developed management team focusing on specific disciplines, training the customer experience.
P&L management.
Impacted revenue performance driven by sales leadership focusing on employee behaviors and customer interaction.
May 1996 Bachelor of Science: Business Management
Mount Ida College - Newton, MA
Business Management
Microsoft Office Suite, Human Resource Training, Performance Management training, Onkyo Certification Training, Harmon Kardon Certification. Inventory Management, Loss Prevention training, trained managers during Train the Trainer.
Staffing, Human Resource, inventory, Inventory Management, leadership, Loss Prevention, Mentoring, Microsoft Office Suite, payroll, Performance Management, pricing, processes, safety, sales, sound, Staffing, Teaching, Trainer, training programs, visual merchandising
References :
Available on request