Customer Service Information Technology

Personal Details

Surname : Probert

Names : Corlette Charity

Date of Birth : 07 July 1973

Marital Status : Single with one dependent

Nationality / Ethnic Background : South African, coloured

ID No : 730**********

Gender : Female

Languages : Fluent English & Afrikaans

Personality Characteristics : Fast Learner,

Strong Communication Skills

Literate & well Spoken in Eng,

Afrikaans

Logical & Honest

Academic History

School Attended : Lancea Vale Secondary School

Highest Grade : Grade 12

Subjects : English (HG), Afrikaans (HG), Biology (HG)

Geography (SG) &

Business Economics (SG)

Period of Attendance : 1988-1991

Leadership roles : Prefect /Class monitor

Tertiary Education

Institute : Academy of Learning

Period of Studies : 1 June to 19 June 1992

Skills Obtained : Keyboard Training/Invoicing &Telephone

Skills

Qualification : General Office Practice

Institute : Pittman Examination Institute

Period of Study : March to July 1994

Skills Obtained : First class pass in typewriting

Institute : PC Training Professional Computer &

Business College

Period of Study : 26 July to 11 December 1999

Qualification Obtained : Business Information Technology

Employment History

Company : W.W.I Sales Company

Period of Employment : February to June 1999

Position Held : Customer Liaison (Sales)

Reason for leaving : Contract Expired

Company : General Optical

Period of Employment : 14 February 2000 to 16 October 2001

Position Held : Dispatch/Filing Clerk

Duties : Filing, assisting at receiving with parcel

Invoicing and packaging

Reason for leaving : End of Contract

Reference : Peter Marks

Contact Number : (011-***-****

Company : MBD Attorneys (Call Centre)

Period of Employment : 11 March to 30 August 2002

Position Held : Debt Collector

Reason for leaving : Contract Expired

Reference : Helen Burg

Contact Number : (011-***-****

Company : Carl Zeiss Vision

Period of Employment : 2 September 2002 to 31 July 2014

Position Held : Filing Clerk (2September 2002 to2004)

Duties : Filing of all documents and helping in

Receiving department and dispatch

Position Held : Dispatch Clerk

(September 2004 to 31 July 2014)

Duties : Invoicing, printing, packaging, working with

the courier services, preparing parcels for

the customers.

Assisting customer service department with

Queries. Helped out in the stockroom with

Stock taking. Assisting the supervisor with

Typing out memos that must be handed to all

Staff. Filing of customer waybills and other

Documents. Faxing document to customers

References : Julie (Manager) (011-***-****

: Chantelle (HR) (011-***-****

Dear Future Employer,

I would like to thank you in advance for reviewing my Curriculum Vitae.

I would like to assure you that if I’m successful in my application that I would perform my duties responsibly, efficiently and with pride.

It is my philosophy that in order to accomplish any great task it requires determination, hard work and team work. Therefore, I would like to point out that I’m a team player and would like to be a member of your dynamic team.

I believe that if we work as a team we can achieve all goals whether personal or business orientated. If you are looking to employ a responsible, efficient, competent, honest, dynamic, mature individual that has initiative, will – power, determination and a sense of humor then look no further.

I’ll fulfill all your requirements and guarantee that you will be satisfied with my work performance, as I’m a skilled individual with years of experience.

If you have any questions regarding my application please do not hesitate to contact me on the number provided. I am hopefully looking forward to hearing from you soon. Thank you

Yours Faithfully,

Miss C. C. PROBERT

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