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Senior Infrastructure Leader and Architect

Broken Bow, Nebraska, 68822, United States
January 01, 2017

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***** **** ******

Omaha, Nebraska *****

Phone 402-***-****


Shannon M. Willison

Professional Experience

**** - ****, ***** ****** ****** Murdock, Nebraska

Director of Information Technology

Responsible for strategic vision and implementation of technology

Spearheaded migration to Microsoft Azure platform for data recovery using Azure Backup, consolidated security platform with Azure Active Directory, SharePoint Online

Researched ERP solutions, presented viable options to the steering committee, participated in the selection process and guided the technical implementation of the chosen platform

Facilitated vendor selection and technical design for new facility under construction:

oVoice and data network selection

oInternal network design

oAudio and visual implementation

oFacility security including surveillance, access control and monitoring

2007 – 2015, Medical Solutions Omaha, Nebraska

Manager of Technical Services

Responsible for strategic vision and implementation of technology as the company grew from a small player in the travel nursing industry to number three in the industry in less than seven years

Managed the technology strategy and implementation of a carve-out acquisition; lead team members and consultants in migrating processes and technology from a single office model to a distributed, nationwide organization in less than six months

Spearheaded the company’s move to early adoption of virtualization and cloud technologies which positioned the company to scale and support industry-leading company growth prior to and after the acquisition

Created differentiating value for the company by creating custom technology solutions with organizational buy-in and cross-team collaboration

2006 – 2007, Interpublic Group Omaha, Nebraska

Senior Developer – Concur

Lead technical support analyst and developer for global imaging implementation

Developed SOA (Service Oriented Architecture) interfaces between global imaging system and corporate contracts

Designed, developed several verification programs for global travel and expense system including extracts that directly impact corporate financial systems and interfaces to American Express, MasterCard and Diners

Supported and tuned custom interfaces between BizTalk and SAP in support of the global travel and expense system

Converted a number of mission critical applications including enterprise procurement and signature verification from Access to SQL Server

Lead SQL Server DBA

2004 – 2006, Moore Information Consulting Omaha, Nebraska

Product Development Manager

Harvest Customer Relationship Management

Designed, developed Harvest CRM, Moore Information’s flagship commercial product

Developed in Microsoft Visual Studio 2005 and C#

SQL Server 2005 back end

Full product cycle implementation including obfuscation, InstallShield installation, product trial and activation via custom developed web service, integration with product delivery and purchase services, remote product support


Product development strategy assessment for laboratory equipment automation manufacturer

SQL Server performance tuning, capacity planning and disaster recovery

Application, network performance assessment

2002 – 2004, Back Office Solutions, Inc. Omaha, Nebraska


Microsoft SharePoint Portal Server 2003 customization:

Created web services to support data aggregation and manipulation, site creation and user management

Created InfoPath 2003 forms and custom Web Parts to facilitate various data management and display functions. All data access and manipulation performed by back-end web services.

Created ASP.NET web forms to integrate various data sources, reporting systems and management functions.

Microsoft CRM 1.2 customization and integration with custom applications:

Created web services to interact with Microsoft CRM

Created CRM COM+ callout libraries in VB.NET

Integrated ASP.NET reporting and other modules within CRM tabs

Created custom Windows forms application in VB.NET which integrated workflow processes with CRM

Created web portal with integrated application security, document management and collaboration features using ASP.NET, Microsoft SQL Server and COM+.

Designed, programmed and released the company’s first commercial software application Harvest Desktop

Various consulting engagements in the areas of Visual Basic, VB.NET, Microsoft SQL Server, Microsoft SQL Server CE, ASP.NET

2000 – 2002, Contract Staffing Specialists Omaha, Nebraska

Senior Consultant

Designed and implemented SQL Server maintenance processes and support procedures for a major Internet stock brokerage

Technical design and project lead for Internet application service provider

Internet application security design, implementation

Database design, stored procedure development

Visual Basic COM+ development

Embedded Visual Basic development for the Pocket PC

SQL Server 2000 and SQL Server CE implementation, tuning and maintenance

Technical lead for conversion to Microsoft Visual Basic.NET and ASP.NET

1997 – 2000, Quilogy Omaha, Nebraska

Senior Consultant

Designed and implemented SQL Server maintenance processes and support procedures for two major energy trading companies

Capacity planning, tuning and production support for high volume energy trading and decision support systems

Programmed several utilities in Visual Basic to support trading operations including data migration from SQL Server to Sybase, replication and performance monitoring and alerting

Upgraded SQL Server 6.5 applications to SQL Server 7.0 in a variety of industries including energy trading, manufacturing, engineering and telecommunications

Presented a number of technical seminars for Quilogy and Microsoft on SQL Server implementation including performance tuning, replication and best practices

Instructor for Microsoft SQL Server Administration course

Lead developer on Visual Basic Active Document Internet application for a national medical equipment leasing and servicing company

Designed SQL Server merge replication implementation and proof-of-concept study for a national health care provider

Windows NT/2000 infrastructure support

1995 – 1997, First National Bank Omaha, Nebraska

Senior Network Engineer

Senior engineer on the ‘Server Team’ which was responsible for over one hundred Windows NT and SCO Unix servers

Participated in enterprise-wide conversion from LAN Manager to Windows NT

Primary support lead for SCO Unix servers

SQL Server DBA and primary support lead for ten production SQL OLTP and DSS servers

Developed a variety of utilities in Visual Basic and Visual C++ to support system administration functions

Developed application development guidelines for Microsoft SQL Server

Installed and maintained first intranet and Internet web servers for the bank

Developed initial security guidelines and checklists for production web and database servers with Data Security division

Installed and maintained Microsoft SMS database servers

Primary support lead for PC application and intranet developers

1993 – 1995, Security Land Title Omaha, Nebraska

Manager Information Services

Responsible for information technology strategy and implementation for six regional offices

Converted a proprietary SCO Unix-based database repository application to Microsoft SQL Server and Active Server Pages

Developed an escrow management application with Borland Delphi

Introduced first PCs into the organization and integrated SCO Unix and Windows NT environments and services

End-user PC/Windows and application training

Windows NT, SCO Unix systems administration

Managed Unix, Windows remote access services

Configured, maintained 3Com routers and terminal servers


January, 2000 Bellevue University Bellevue, Nebraska

Bachelor of Science, Business Administration of Technical Services

August, 1993 Gateway Electronics Omaha, Nebraska

Unix Systems Programmer Diploma


Microsoft Certified Trainer

Microsoft Certified Systems Engineer

Professional Speaking

Microsoft For Developers Only

Microsoft Direct Access Technical Briefings

Microsoft Direct Access District Channel Summit

Microsoft SQL Server Product Launch



Gene Moore, MIC Software 402-***-****

Mike Hartman, Tigerpaw Software, 402-***-****

John Petrulis, OPPD, 402-***-****

Shannon M. Willison – Technical Skills Summary

Years of Experience

Skill / Experience


Microsoft Azure

Data and Storage

oTable and Blob storage for the implementation of a custom CRM integrated video application for sales

oAzure SQL in support of company website, customer portals; Azure data sync to facilitate more efficient integration with internal systems

oRecovery services implementation with Microsoft Systems Center Data Protection Manager for offline backups of all company data


oVirtual machines used to provide high-availability and scalability of company website

oCloud services in support of custom video application delivery and integration

oBatch jobs primarily to support Azure SQL database maintenance

Web Apps

oMigrated web applications from Azure virtual machines to web apps for greater reliability, debug capabilities and ease of scale and redundancy

oApplication Insights was utilized with web apps to provide greater insight into applications for more efficient debugging and development

Media Services

oCustom CRM video application encoding was migrated from custom implementation to more efficient media services


oVirtual networks supported research and development efforts for hybrid cloud solutions for extensibility and cost-effectiveness

Identity and Access Management

oAzure Active Directory implementation for migration to Office 365 and consolidation of line of business application authentication and authorization functions and SSO

oMulti-factor authentication using a combination of Azure Active Directory and Microsoft Authentication Server to secure internal resources and better protect external company resources



Personally wrote two commercial applications - WinForms

oHarvest Desktop

oHarvest CRM

Created, supported hybrid EDI solutions with C# and BizTalk for Fortune 500 global advertising company’s credit card transactions, specifically travel expenses and integration with Concur


Office 365

Migrated Exchange and Lync from on-premise

AD FS integration

SharePoint Online implementation and support

User data migration from file shares to OneDrive


Microsoft SQL Server

6 years as a DBA exclusively

2 years as a Microsoft Certified Trainer in SQL Server Administration

3 years consulting production support, tuning and conversion work for two large energy trading applications

Supported and worked with all versions of SQL Server since 4.21a, the first version Sybase/Microsoft on Windows NT

Strong emphasis on performance tuning of SQL Server applications


Microsoft Windows Server

Administration on all versions since Windows NT 3.1

Enterprise-wide migration from LAN Manager to Windows NT for large regional bank

3+ years of exclusive work on server team


Enterprise architecture design and implementation

Complete control over infrastructure design, technology choices and implementation growing a 10 million dollar company with few infrastructure resources and one office to a 180 million dollar company with four offices

Managed a carve-out integration of two companies in less than six months – on time and under budget

oMerged four offices, including full replacement of all technologies and resources in three offices as part of the integration – PCs, phones, local servers, backup

oChose data center provider and migrated resources as part of the merger

oChose and implemented new VOIP/SIP phone system with full redundancy between original home office and new data center

Provided proof-of-concept and system architecture design for development team, specifically the move to loosely-coupled and reliable line of business applications utilizing Microsoft Azure technologies

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